Housing support Work, Jobs in Preston, Eng (with Salaries)

Call Handler (Out of Hours)
careium —Blackburn
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Flexible schedule
Rough Sleeper Outreach Caseworker
Preston City Council —Preston
- £31,022 - £32,597 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
1d
Complaints Advisor
Community Gateway Association —Preston
- Up to £31,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Sick pay
2d
Jigsaw Homes Group Limited
Jigsaw Homes Group —Chorley
- £39,756 - £44,143 a year
- Full-time
- Travel
- Communication skills
- Sick pay
2d
(Senior) Housing Standards Officer
Preston City Council —Preston
- £33,699 - £40,777 a year
- Full-time
- Hybrid work
- Construction
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
3d
Maintenance and Voids Operative
Bedspace Resource Ltd —Preston
- £27,536.25 - £31,470.00 a year
- Maintenance
- Travel
- Mentoring
Bank Worker
Excel Housing Solutions —Preston
- From £13.45 an hour
- Sick pay
Quick apply
Night Duty Housing Officer
CC Housing Management Ltd —Preston
- £12.95 an hour
- Night shift
- Childcare
- Working with children
- Driving
- Annual leave
Quick apply
Housing Management Officer
Stepping Stone Projects —Blackburn
- £27,261 - £30,308 a year
- Weekend availability
- Administrative experience
8d
Homeless Hospital Discharge Link Worker | Blackpool
FCMS NW —Blackpool
- £13.82 an hour
- Part-time
- Hospital
6d
Support Worker
Fosbrooke House —Lytham
- £13.55 - £13.70 an hour
- Part-time
- Childcare
- Working with children
- Driving
Quick apply
1d
Customer Accounts Administrator
Places for People —Preston
- £26,955 a year
- Annual leave
- Employee discount
6d
Weekend Housing Officer
Cromwood Housing —Wigan
- £15,169 a year
- Part-time
- Computer skills
- In-person
- Communication skills
- Health & wellbeing programme
Quick apply
1d
VALOUR Single Point of Contact Officer (SPOC)
Armed Forces Community HQ CIC —Wigan
- Up to £28,000 a year
- Part-time
- Hybrid work
- Military
- Microsoft Office
- Administrative experience
Quick apply
2d
Integration and Resettlement Officer
Chorley Council and South Ribble Counci —Leyland
- £15,768 - £16,849 a year
- Call to connect
- English
- Organisational skills
- Communication skills
- Free parking
- Annual leave
9d
Counsellor - Freelance
The Better Health Generation —Preston
- £20 - £25 an hour
- Microsoft Word
- Microsoft Outlook
- Presentation skills
- Free parking
- Health & wellbeing programme
Quick apply
Night Housing Officer
Cromwood Housing —Wigan
- £24,133 a year
- Full-time
- Computer skills
- In-person
- Communication skills
- Health & wellbeing programme
Quick apply
1d
Outreach Worker
Change Grow Live —Liverpool
- £27,861.26 - £32,002.35 a year
- Microsoft Office
- Administrative experience
- IT
- Employee assistance programme
- Employee discount
Community Mental Health Worker
St Helens Borough Council —St Helens
- £26,403 - £28,142 a year
14d
Housing Concierge Officer
RR 2020 —Blackburn
- Up to £28,141 a year
- Full-time
- Working with children
- Driving
- IT
Quick apply
3d

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Call Handler (Out of Hours)

careium -
Blackburn

Apply Now

Job details

Full-time

Benefits

Free parking
Company pension
Flexible schedule
On-site parking

Qualifications

Customer service
Microsoft Office
Communication skills

Full job description

Blackburn

Call Handler (Out of Hours)
Full & Part Time Shift Patterns During Service Hours (on a rota basis)
Service Hours: 5pm – 9am, 7 days per week
Blackburn, Lancashire

Who Are We?

Careium UK is one of Europe’s leading telecare organisations, supporting over 250,000 private and corporate clients. Our mission is to help individuals live safer, more independent, and fulfilling lives.

We provide a fully digital telecare system, enabling vulnerable and elderly clients to feel safe both at home and when out in the community. Our services are delivered through our dedicated 24/7/365 Alarm Receiving Centre and supported by our in-house Emergency Call Handlers and Mobile Response Team.

We are also proud to be a Real Living Wage Employer, meaning we are committed to paying our employees a wage that is independently calculated to reflect the true cost of living. This demonstrates our dedication to fairness, employee wellbeing, and valuing the important work our teams carry out every day.

About the Role

At Careium UK, you don’t have to choose between making a difference and developing your career. Every day, your contribution will have a direct and meaningful impact on the lives of our clients and service users.

As part of our continued growth and evolving service model, we are seeking Call Handlers to join our Out of Hours team in Blackburn.

In this role, you will provide essential support to councils and housing associations outside of standard working hours. You will follow established procedures to manage a range of urgent situations, including (but not limited to) homelessness cases, emergency repairs, dangerous structures, and other critical incidents that require immediate action.

What Does a Day Look Like?

As an Emergency Call Handler, your responsibilities will include:

Managing emergency situations: Quickly assessing and responding to urgent calls to ensure the best possible outcomes
Recording accurate information: Logging all call details clearly and efficiently using internal systems
Taking swift action: Acting promptly on information provided by customers and stakeholders
Providing customer support: Guiding callers through basic troubleshooting where appropriate
Monitoring alarm systems: Responding to automatic alerts and addressing issues such as power or battery faults

What We’re Looking For

Resilience in a busy environment: Comfortable managing a high volume of calls and interactions
Professional communication skills: Calm, confident, and empathetic telephone manner
Customer service experience: Previous experience working with customers is desirable
System proficiency: Confident using multiple systems, including Microsoft Office applications
Adaptability: Flexible approach with a willingness to embrace new technologies and ways of working
Strong multitasking ability: Able to follow procedures, prioritise tasks, and think critically
Attention to detail: Accurate and thorough when recording information
Relevant experience: Background in care, customer service, or a call centre environment is advantageous

What We Offer

Flexible working patterns to support work-life balance
Generous annual leave, increasing with length of service
Cash Health Care Plan (including dental and optical support)
Life assurance (3x annual salary)
Pension contributions of up to 6%
Free on-site parking
Ongoing learning and development opportunities

If you’re ready to become an Everyday Hero and want to be part of a team that truly makes a difference, we would love to hear from you. Join a business that saves lives and adds real value to people every day.

Contact person

Apply Now

Refine Your Search

housing support jobs in preston, eng

Call Handler (Out of Hours)

Rough Sleeper Outreach Caseworker

Complaints Advisor

Jigsaw Homes Group Limited

(Senior) Housing Standards Officer

Maintenance and Voids Operative

Bank Worker

Night Duty Housing Officer

Housing Management Officer

Homeless Hospital Discharge Link Worker | Blackpool

Support Worker

Customer Accounts Administrator

Weekend Housing Officer

VALOUR Single Point of Contact Officer (SPOC)

Integration and Resettlement Officer

Counsellor - Freelance

Night Housing Officer

Outreach Worker

Community Mental Health Worker

Housing Concierge Officer

I want to receive the latest job alerts for housing support in preston, eng

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