Member experience specialist Work, Jobs in Preston, Lan (with Salaries)

Customer Service Centre Advisor
Places for People —Preston
- £27,030.83 a year
- Overtime
- Hybrid work
- Free parking
- Annual leave
18h
Sales & Fitness Manager
Diverse Gym & Physio —Preston
- £28,000 - £30,000 a year
- Full-time
- Management
- Business development
- Supervising experience
- Gym membership
Quick apply
7d
Sefton Advocacy Chief Executive Officer
Sefton Advocacy —Southport
- £42,798 a year
- Full-time
- Hybrid work
- Management
- Team management
- Leadership
- Work from home
Quick apply
10d
Oficial typing etc
Department for Work and Pensions (DWP) —Bastwell
- £16 - £20 an hour
- Part-time
- Word processing
- Typing
- In-person
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Preston
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
10d
Fraud Officer - Southport
Department for Work and Pensions —Southport
- £32,137 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
1d
Sales - Sales Advisor - UK
New Look —Blackburn
- Part-time
- Customer service
2d
Associate Driver
Alliance Healthcare —Preston
- Full-time
- Customer service
- Organisational skills
- Time management
- Employee assistance programme
- Employee discount
Workplace Wellbeing Co-ordinator
Ministry of Justice —Leyland
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Human resources
- Training & development
- Annual leave
- Employee assistance programme
15h
Rider Support & Cycle Mechanic Apprentice – MTB / eMTB
MTB Monster —Blackburn
- £16,640 a year
- Every weekend
- Maintenance
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
8d
Lining Operative
Lanes Group —Leyland
- Up to £13.50 an hour
- Overtime
Quick apply
Regional Facilities Manager (Central)
Places for People —Preston
- Up to £52,000 a year
- Travel
- Annual leave
- Employee discount
7d
Logistics Specialist - Nights
GBA Logistics —Hesketh Bank
- £26,000 - £29,000 a year
- Full-time
- Data entry
- Sick pay
Quick apply
Supply Chain Manager
Recycling Lives Services —Preston
- £42,000 - £46,000 a year
- Full-time
- Hybrid work
- Team management
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Fundraiser Freelance Consultant
The Birchall Trust —Lancaster
- £400 a day
- Temporary
- In-person
- Communication skills
Quick apply
9d
Travel Support Advisor Air & Ground
dnata Travel —Leyland
- Computer literacy
- Hotel
- Typing
Recruitment Consultant (360) - US Market
Sustainable Talent —Poulton le Fylde
- From £25,000 a year
- Full-time
- Sales
- Business development
- Bachelor's degree
- Health & wellbeing programme
- Annual leave
Quick apply
Mental Health Support Worker
Aaban Partnership Ltd —Oswaldtwistle
- £14 an hour
- 12 hour shift
- Care experience
- In-person
- Communication skills
- Free parking
Quick apply
13d
Vehicle & Plant Technician | Full Time | Bamber Bridge
Lancashire County Council —South Ribble
- £171.45 a week
- Full-time
- Mentoring
- Annual leave
- Employee discount
Senior Support Worker - Children
Aspris —Preston
- £15.45 - £15.60 an hour
- Weekend availability
- Experience working with children
- Team management
- Leadership

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Customer Service Centre Advisor

Places for People -
Preston

Apply Now

Job details

Permanent
£27,030.83 a year
18 hours ago

Benefits

Free parking
Annual leave
Company pension
Employee discount
Flexible schedule
Sick pay
On-site parking

Qualifications

Anti-social behaviour case management in housing
Safeguarding procedures
Customer support
Customer interaction

Full job description

Location:

Preston (PR5)
Salary:

£27,030.83 + Benefits
Employment Type:

Permanent
Hours per Week:

36.25
Grade:

6
Closing Date:

3 September 2026

Are you looking for a career that makes a real difference in peoples' lives? A job in Housing could be for you. We are Places for People, the UK's leading Social Enterprise. We build, manage, and maintain Communities across the UK, where everyone is welcome and can thrive.

We're looking for applicants to come and join us in our Customer Contact Centre. Starting as a Customer Service Advisor, you will gain experience and exposure to a world of knowledge and opportunities within the Housing Sector.

The opportunities from joining our Customer Contact Centre are endless!

At Places for People, we believe in investing in your future, that's why we offer our team a wealth of opportunities to develop their skills and climb the Housing Sector ladder. In the last twelve months, we've helped many Customer Service Advisors to progress their careers into roles within our Supporting Housing, Digital Inclusion, and Customer Focus teams. We've even had Advisors develop into senior management roles. In fact, our Programme Change Development Lead as well as some of our Account Managers, Data Analysts, Project Managers and Specialist Landlord Coordinators all got their start within our Customer Contact Centre.

Want to know the best bit?

You don't need to have previous Housing experience to thrive in this role. We recruit hard-working people who show the right behaviours and align with our values especially with handling difficult conversations (such as anti-social behaviour). We then train you to become a well-rounded Housing Professional and provide opportunities for career progression.

Shifts will range from 8am - 10pm. Working 7.25 hours per day and 36.25 hours per week.

Please note: We are recruiting for 14 roles. We will be holding 2 Assessment Centres on Friday 4th September.

More about your role

We pride ourselves in delivering first-class customer service to everyone that we come in to contact with, and we want you to be a part of it! You will join our award-winning Customer Service Centre, which has been operating since 2001. Our customer service team are going through a period of massive growth. To ensure that our customers receive the best possible service we are recruiting for additional Customer Service Centre Advisors to support our team during the exciting phase.

In our Customer Service Centre, no two days are the same, one moment you could be assisting a customer with a housing application, managing low level anti-social behaviour, or even diagnosing repair issues – but don't worry we'll teach you everything you need to know. The team you are joining are passionate about providing an excellent customer experience and we roll up our sleeves and work together to make things happen.

For us to support and effectively train you in your new role, the first six months in post with be office based. Following this, the role can become hybrid (two days from home and three days from the office) to support a work-life balance however can be fully office based for applicants that are not able to work from home. The office is accessible by local bus routes and free onsite parking is provided.

If you feel like you can make a difference, download our job profile, and make an application. This role also includes working bank holidays and over the Christmas period.

More about you

Do you enjoy speaking to people? Do you want to work in a lively social environment where customers are at the heart of what you do? If so, this may be the job for you…

Any successful applicants will be joining an innovative team where we value your ideas, opinions on better ways of working and enhancing our service.

Experience in triaging complex related contacts in relation to Home Repairs and diagnostics is preferred.

About us

We are Places for People, the UK's leading Social Enterprise. We believe that it's more than just homes that make a community – it's the people. That's why we change our Customers' lives everyday by creating and supporting thriving communities.

Our business consists of complementary companies that are market leaders in the placemaking, property investment, development, leisure, and management sectors. Combined, they have the expertise to create and manage whole communities, providing homes, services, support, and infrastructure that ensures our customers and their communities thrive.

The markets we operate in include:

Affordable and supported housing

Development

Property management

Leisure management

Fund management

But we aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're a part of our cause.

We want you to join the Places for People Group and the nearly 11,000 other colleagues on our journey - colleagues who have helped to build, manage, and maintain places that people are proud to call home.

Benefits

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

Full training provided

Hybrid working – 3 days in the office and 2 from the comfort of your own home

Overtime

Excellent holiday pay and sick pay

Ability to buy or sell leave

Access to our WPA cash plan – which can save you up to £500 on dental, GP prescriptions and eye care

Pension with matched contributions

Future career opportunities

Extra benefits including huge discounts and offers from shops, cinemas and much more

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team [email protected]

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on [email protected].

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.

If you are a recruitment agency please note we operate a PSL and do not take cold calls

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

Armed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.

Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.

Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.

Apply Now

Refine Your Search

member experience specialist jobs in preston, lan

Customer Service Centre Advisor

Sales & Fitness Manager

Sefton Advocacy Chief Executive Officer

Oficial typing etc

Operational Support Officer

Fraud Officer - Southport

Sales - Sales Advisor - UK

Associate Driver

Workplace Wellbeing Co-ordinator

Rider Support & Cycle Mechanic Apprentice – MTB / eMTB

Lining Operative

Regional Facilities Manager (Central)

Logistics Specialist - Nights

Supply Chain Manager

Fundraiser Freelance Consultant

Travel Support Advisor Air & Ground

Recruitment Consultant (360) - US Market

Mental Health Support Worker

Vehicle & Plant Technician | Full Time | Bamber Bridge

Senior Support Worker - Children

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