Customer care coordinator Work, Jobs in Purley, Gtl (with Salaries)

Customer Service Coordinator
Wates —Croydon
- Customer service
- IT
- Communication skills
7d
Customer Care Coordinator
Peabody —London
- £39,866 a year
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee discount
2d
Invisalign Sales Coordinator
Forever Dental and Skin —Ashtead
- £22,000 - £24,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Gym membership
Quick apply
1d
Client Services & Order Coordinator
Eden Caterers Ltd —London
- £31,500 a year
- Weekend availability
- Customer service
- Salesforce
- English
- Annual leave
- Sick pay
Quick apply
1d
Centralised Leasing Coordinator
CompassRock International —West London
- £27,000 - £30,000 a year
- Microsoft Outlook
- Sales
- Computer literacy
- Annual leave
- Sick pay
Quick apply
Aftermarket Coordinator
Sunswap —Leatherhead
- £35,000 - £40,000 a year
- Full-time
- Spanish
- Customer service
- Salesforce
- Health & wellbeing programme
- Annual leave
Quick apply
2d
Customer Service Coordinator
BLOUNT SHUTTERS LIMITED —Thurrock
- £28,000 - £38,000 a year
- Full-time
- Customer service
- English
- Data entry
- Profit sharing
- Employee discount
Quick apply
1d
Experienced Dental Receptionist & Treatment Sales Coordinator
London Periodontics and Implant Dentistry —London
- From £30,000 a year
- Full-time
- Microsoft Excel
- Sales
- Business development
Quick apply
Treatment Coordinator & Patient Care Specialist
Orchard Orthodontics —London
- Full-time
- Customer service
- IT
- In-person
Quick apply
2d
Service Coordinator, Part Time, Clapham
DRAM Fire & Security —London
- £10,395 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
2d
Centre Coordinator - Guildford
The Music Works —Guildford
- £13 an hour
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Sales & Logistics Coordinator
SIAN Wholesale —Dorking
- From £28,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
Quick apply
14d
Customer Care Coordinator
Public Library of Science —London
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Treatment Co-Ordinator
Surrey Orthodontics (Godalming) Ltd —Godalming
- Sales
- Business development
- In-person
Quick apply
8d
Customer Service Coordinator
Commercial Services Group —West Malling
- £25,949 - £29,614 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
Quick apply
11d
Conference & Events Coordinator
Roffey Park Institute —Horsham
- £27,000 a year
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
17h
Hire & Sales Coordinator
GAP Group —London
- Full-time
- Microsoft Outlook
- Sales
- Customer service
Jewellery production/ Sales Coordinator
Bella Diamonds LTD —London
- £27,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
14h
Office Co-ordinator - Marylebone & Mayfair
Foxtons —London
- £26,000 a year
- Annual leave
- Sick pay
Quick apply
Co-ordinator
Mears Group —London
- Up to £32,000 a year
- Monday to Friday
- Maintenance
- Organisational skills
- IT
- Annual leave
- Employee discount
4d

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customer care coordinator jobs near purley, gtl

Customer Service Coordinator

Wates -
Croydon

Apply Now

Job details

Permanent
7 days ago

Benefits

Company pension
Car scheme

Qualifications

Customer service
IT
Communication skills

Full job description

Join Our Team as a Customer Service Coordinator!

Location: Croydon (Responsive Maintenance Division)

We're looking for a dedicated Customer Service Coordinator to join our team in Croydon, supporting one of our social housing contracts. In this role, you'll be the central point of contact for residents, ensuring their concerns and complaints are handled with care, professionalism, and efficiency.

You'll play a vital role in maintaining trust and satisfaction by managing customer feedback and resolving issues throughout our maintenance programmes.

Key Responsibilities:

️ Act as the primary contact for residents raising complaints or service concerns.
Manage and resolve customer complaints in a timely and empathetic manner, ensuring clear communication throughout.
Maintain accurate records of all customer interactions, complaints, and resolutions using our internal systems.
Liaise with internal teams and contractors to investigate and resolve issues effectively.
Coordinate follow-ups and ensure residents are kept informed of progress and outcomes.
Identify recurring issues and contribute to service improvement initiatives.
Prepare reports and summaries of complaint trends for management review.

Requirements:

Proven experience in customer service, complaints handling, or resident liaison-ideally within housing or maintenance services.
Strong communication and conflict resolution skills.
Excellent attention to detail and ability to manage multiple cases simultaneously.
Proficient in IT systems and comfortable using databases and reporting tools.

We welcome applicants from all backgrounds and assess any disclosed convictions individually. We're committed to fair hiring practices and creating an inclusive workplace.

Ready to make a real impact in residents' lives

Apply now and become part of a team that values empathy, accountability, and continuous improvement.

Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

Our commitments:

WPS is proud to be an employer where anyone can thrive, and we welcome applications from candidates of all backgrounds. We encourage you to apply even if you don't meet every requirement, as we value transferable skills and assess all applications fairly.

We don't discriminate based on a criminal record; all applications are reviewed on an individual basis against the requirements of the role. Some roles may require additional checks, due to the nature of the work. As a Disability Confident Leader, we offer an interview to applicants with a disability who meet the minimum criteria for the role and opt in to the Disability Confident scheme. Reasonable adjustments are available, please contact us at [email protected]

Benefits

Bonus

Pension scheme

Life assurance

Flexible benefits

Generous holiday

Enhanced family leave & policies

Car salary sacrifice scheme

Apply Now

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Customer Service Coordinator