Helpdesk support Work, Jobs in Radcliffe, Gtm (with Salaries)

IT Support Engineer
The Tech Group NC Ltd —Manchester
- £2,500 - £3,100 a month
- Full-time
- Windows
- Computer networking
Quick apply
4d
IT Desktop Support
Axiom Technologies —Clitheroe
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
IT Support Technician
Urbanbubble —Manchester
- £26,000 - £30,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Annual leave
- Sick pay
Quick apply
4d
Business Systems Support
Fortus UK —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Business
- Annual leave
Quick apply
9d
Technical Support Team Member - AV/IT
Pixel Inspiration —Altrincham
- From £25,500 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Computer networking
- Work from home
Quick apply
6d
Helpdesk Team Leader
Sodexo —Salford
- Up to £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Quick apply
5d
Helpdesk Team Leader
Softcat —Manchester
- Hybrid work
- Azure
- Customer service
- ERP systems
- Flexible schedule
1st Line Support Engineer
Hudson Hill Consulting —Runcorn
- Up to £28,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
12d
IT Support Analyst
Sheppard Robson —Manchester
- Full-time
- AutoCAD
- Microsoft Office
Quick apply
AMS Helpdesk Analyst
The Config Team —Manchester
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Computer Science
- Life insurance
Quick apply
6d
Apprentice IT Technician
Cravenwood Primary Academy —Manchester
- £24,978 a year
- Full-time
- Azure
- Customer service
- Administrative experience
13d
IT Technician
Express Solicitors —Manchester
- Up to £30,000 a year
- Windows
- Analysis skills
- Travel
- Employee assistance programme
Technical Administrator
Remtek Systems Ltd —Salford
- £28,000 - £29,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Annual leave
Quick apply
5d
Customer Help Desk Advisor
JLA —Sowerby Bridge
- £25,272 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
- Annual leave
Quick apply
13d
Customer Service Specialist
MCS —Warrington
- £29,900 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Analysis skills
- Free parking
- Annual leave
Quick apply
1d
Facilities Administrator
Manchester United —Manchester
- Weekend availability
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Annual leave
- Employee discount
5d
Data Centre Engineer - Manchester
ONNEC Group —Manchester
- £30,000 - £42,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Computer networking
Quick apply
Customer Service Helpdesk Advisor (Reactive Planner)
Eric Wright Group Limited —Preston
- £27,573 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Onsite IT Support Engineer
Daisy Communications LTD —Stockport
- £26,000 a year
- Full-time
- Azure
- Windows
- Computer networking
- Referral programme
Quick apply
11d
Customer Service Executive - Fixed Term 12 Month Contract
CHEP —Manchester
- Full-time
- Hybrid work
- Continuous improvement
- IT
- Communication skills

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IT Support Engineer

The Tech Group NC Ltd
Manchester

Quick apply

Job details

Permanent | Full-time
£2,500 - £3,100 a month
4 days ago

Qualifications

Desktop support
Windows
Technical support
IT support
Computer networking
Help desk

Full job description

About the Role:

Manchester is one of the UK’s strongest business and technology hubs, and at The Tech Group NC Ltd, we support that energy by keeping businesses connected, secure, and running smoothly. We provide reliable IT support, infrastructure assistance, and technical solutions for growing teams that depend on stable systems every day.

We are looking for an IT Support Engineer who can take ownership of day-to-day technical support, troubleshoot user issues, and help maintain a dependable IT environment. You are not just fixing tickets; you are helping employees stay productive, solving problems clearly, and improving the way technology supports the business.

You will work closely with internal teams, users, and technical stakeholders to resolve hardware, software, network, and system-related issues. This role is ideal for someone with strong troubleshooting skills, a customer-focused mindset, and the ability to manage multiple support requests with professionalism.

Key Responsibilities:

Technical Support: Provide first-line and second-line support for users across desktops, laptops, printers, mobile devices, software applications, and business systems.

Troubleshooting: Diagnose and resolve hardware, software, network, email, login, and connectivity issues in a timely and professional manner.

Ticket Management: Record, prioritise, update, and resolve support tickets while maintaining clear communication with users throughout the process.

System Maintenance: Assist with user account setup, password resets, device configuration, software installation, updates, and general IT administration.

Network and Infrastructure Support: Help maintain basic network connectivity, Wi-Fi access, printers, shared drives, and other workplace technology.

Documentation: Create and update support guides, troubleshooting notes, and internal documentation to improve future resolution times.

Security Awareness: Follow IT security procedures, support access control, and help users apply safe technology practices.

What We Are Looking For:

Experience: Previous experience in IT support, helpdesk, desktop support, or technical support is preferred. Experience in a business or managed services environment is an advantage.

Technical Skills: Good understanding of Windows operating systems, Microsoft 365, basic networking, user accounts, hardware troubleshooting, and common business applications.

Problem-Solving: You can investigate issues calmly, identify the root cause, and explain solutions in a clear and simple way.

Communication: You are patient, professional, and comfortable supporting users with different levels of technical knowledge.

Organisation: You can manage several support requests at the same time, follow procedures, and keep accurate ticket notes.

Mindset: You are reliable, practical, and service-focused. You know when to resolve an issue independently and when to escalate it to the right person.

Pay: £2,500.00-£3,100.00 per month

Work Location: In person

Quick apply

Refine Your Search

helpdesk support jobs in radcliffe, gtm

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