Parts specialist Work, Jobs in Rayleigh, Ess (with Salaries)

Customer & Technical Services Specialist
Monitor Audio Ltd —Rayleigh
- £21,200 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Employee discount
Quick apply
5h
Cabin Fleet Administrator
Wernick Group Limited —Wickford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Site Fitting Assistant
Westbury Garden Rooms Ltd —Wickford
- Full-time
- Carpentry
Quick apply
Tool Hire Plant & Equipment Manager
Mark One Hire Ltd —Rochford
- £32,500 - £42,500 a year
- Full-time
- Microsoft Excel
- In-person
Quick apply
Field Sales Executive
Charity Link —Southend-on-Sea
- £26,400 - £55,000 a year
- Full-time
- Sales
- Communication skills
- Annual leave
- Employee discount
Quick apply
Travel Consultant
Trailfinders —Chelmsford
- £44,000 - £49,000 a year
- Sales
Project Coordinator
The Consultus International Group —Rochford
- Full-time
- Hybrid work
Quick apply
3d
Stores Assistant
BNOS Meditech Ltd —Halstead
- Overtime
- Computer literacy
- ERP systems
- Organisational skills
Quick apply
SEN Tutor
Study Mind —Rayleigh
- £35 - £40 an hour
- Part-time
- English
- Education
- Driving
- Sick pay
Quick apply
Service Engineering Technician
Vimpex Ltd —Great Wakering
- From £26,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Maintenance
- Free parking
Quick apply
3h
Clinical Procurement Specialist
Mid and South Essex NHS Foundation Trust —Southend-on-Sea
- £49,387 a year
- Full-time
14d
Customer Experience Specialist (Automotive)
Percepta —Basildon
- £27,275 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
5d
Operations Trainer
Genuit Group —Aylesford
- Up to £34,000 a year
- Full-time
- Microsoft Office
- Driving
- Communication skills
- Employee discount
- Sick pay
Surface Treatment Operative
Towerfield Plating —Shoeburyness
- From £24,420 a year
- Overtime
- No experience needed
- In-person
- Annual leave
Quick apply
14d
Departmental PA
Mid and South Essex NHS Foundation Trust —Basildon
- £28,392 a year
- Part-time
7d
Resource Manager
QinetiQ —Shoeburyness
- Full-time
- Microsoft Word
- Microsoft Excel
- Analysis skills
- Employee discount
1d
Graduate CAD Engineer Trainee
Rhizome Energy Limited —London
- From £28,000 a year
- Full-time
- AutoCAD
- CAD
- Bachelor's degree
Quick apply
1d
First Contact Navigator
CARA (Centre for Action on Rape and Abuse) —Colchester
- £24,496 - £26,845 a year
- Full-time
- Hybrid work
- English
- Data entry
- Phone etiquette
- Health & wellbeing programme
- Sick pay
Quick apply
Drainage Repair Operative
FM Conway —Rayleigh
- Full-time
- Employee discount
Quick apply
7d
Mobile Security Officer (Days) - Canning Town/Basildon
The Keyholding Company —Basildon
- £13.78 an hour
- Weekend availability
- Customer service
- Microsoft Office
- Driving
- Employee assistance programme
Quick apply

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Customer & Technical Services Specialist

Monitor Audio Ltd -
Rayleigh

Quick apply

Job details

Permanent | Full-time
£21,200 - £25,000 a year
5 hours ago

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
On-site parking

Qualifications

Customer service
Technical support
Microsoft Office
Communication skills
Adobe Acrobat

Full job description

Customer & Technical Services Specialist

Monitor Audio Group is a British Audio manufacturer of some of the world’s most respected and innovative high-fidelity brands. There are currently three British brands that make up the group: Monitor Audio, Roksan and Blok, covering solutions for Hi-Fi, Electronics, Home Theatre, Architectural speakers, and Hi-Fi furniture. Each has its own unique story, and each brings the listener closer to the music and film they love.

Monitor Audio Group is proud of its legacy but equally proud of its continuing mission to seek excellence in sound – the worldwide accolades and awards that we receive are testament to the team's continued ambition to innovate and perfect the craft, allowing customers to experience a truly enhanced high-fidelity listening experience.

Monitor Audio Group is now looking to enrich the Customer and Technical Support Department through the placement of a highly motivated and technically minded, Customer & Technical Services Specialist to drive the group’s UK growth ambitions within this segment, and support of its nationwide specialist distribution and independent integration and retail partners.

The role

Reporting to the Customer Service and Technical Manager, the Technical Services Specialist role will involve assisting with technical support queries, handling customer phone calls and booking in returns and repairs with dedicated technicians.

The ideal candidate will have an interest in audio and enthusiasm for providing great customer service across three well-established premium British brands.

You’ll work as part of a close-knit team of experts and play a role in the deployment of the Groups’ global customer support.

Main responsibilities

Manage all customer returns through to closure
Ensure Return Merchandise Authorisation (RMA) process is always followed, and data is maintained in line with procedures
Book collections / dispatch of returns with carriers
Collect card payments from customers as applicable
Process spare parts orders for picking by warehouse
Assist customer services team with other customer queries under the guidance of the Customer & Technical Service Manager
Assist in production of RMA performance statistics and trends analyses
Contribute ideas and solutions towards the department’s goal of improving the customer experience of Monitor Audio customers

Desirable qualities

A basic understanding of customer service principles
Strong communication and writing skills
Familiarity or interest in audio/hi-fi considerably preferred
Proficiency in Microsoft Office and Adobe Acrobat
Ability to work collaboratively in a team
Proactive approach to problem-solving and troubleshooting
Enthusiasm and willingness to learn

Interfaces and reporting lines

The Customer & Technical Services Specialist role will be based at the Monitor Audio HQ, in Rayleigh, Essex. Please email your CV and covering letter to: [email protected].

NO AGENCIES TO APPLY

Pay: £21,200.00-£25,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

parts specialist jobs in rayleigh, ess

Customer & Technical Services Specialist

Cabin Fleet Administrator

Site Fitting Assistant

Tool Hire Plant & Equipment Manager

Field Sales Executive

Travel Consultant

Project Coordinator

Stores Assistant

SEN Tutor

Service Engineering Technician

Clinical Procurement Specialist

Customer Experience Specialist (Automotive)

Operations Trainer

Surface Treatment Operative

Departmental PA

Resource Manager

Graduate CAD Engineer Trainee

First Contact Navigator

Drainage Repair Operative

Mobile Security Officer (Days) - Canning Town/Basildon

I want to receive the latest job alerts for parts specialist in rayleigh, ess

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