Guest experience manager Work, Jobs in Reading, Brk (with Salaries)

Reception Supervisor/Duty Manager
The Roseate Reading —Reading
- Full-time
- Sales
- English
- Hotel
Quick apply
Operations Manager
Popeyes UK —Reading
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Hotel General Manager
The Retreat Elcot Park —Newbury
- £70,000 - £80,000 a year
- Full-time
- Hotel
- Resort
- Referral programme
Quick apply
4d
Hotel Manager
Holiday Inn Reading West —Reading
- £35,000 a year
- Full-time
- Hotel
- Communication skills
- Employee discount
Quick apply
14d
Night Guest Services Manager / Night Manager
voco Reading Hotel —Reading
- Full-time
- Management
- Hotel
- In-person
Quick apply
Assistant Meetings & Events Manager / £13.58 ph + Gym Membership
Village Hotels - Farnborough - M&E —Farnborough
- £13.58 an hour
- Full-time
- Hospitality
- Sales
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Leisure Sales Manager
Village Hotel - Reading - Leisure —Reading
- Full-time
- Hospitality
- Sales
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
8d
People Operations Manager - Events
Sodexo —Ascot
- Up to £44,000 a year
- Weekend availability
- Microsoft Excel
- Driving
- Organisational skills
- Employee assistance programme
Quick apply
9d
Events Manager - Soho Farmhouse
Soho House & Co. —Oxford
- Weekend availability
- IT
- Employee discount
Quick apply
Duty Manager
The Club at Mapledurham —Reading
- £27,476.80 a year
- Weekend availability
- Hospitality
- Communication skills
- Free parking
- Employee assistance programme
Community Host
NewFlex —Reading
- Full-time
- Hospitality
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Estate Agent
The Property Experts —Wokingham
- £8,400 a month
- Remote
- Sales
- Administrative experience
Hospitality Academy Learning and Development Manager
Sodexo —Ascot
- £47,000 a year
- Full-time
- Hospitality
- Leadership
- Employee assistance programme
Quick apply
10d
Customer Service Manager - Hospitality Airport Lounge
BaxterStorey UK —Hounslow
- £39,499.20 a year
- Full-time
- Hospitality
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Assistant Bar Manager
McCafferty's Bar & Restaurant Reading —Reading
- £30,000 - £35,000 a year
- Full-time
- Bar
- Customer service
- Supervising experience
Quick apply
Shift Manager
Five Guys UK —Reading
- From £32,470 a year
- Weekend availability
- Management
- IT
- Leadership
- Annual leave
- Employee assistance programme
Lounge Manager
Flexjet Europe —Farnborough
- Weekend availability
- Hospitality
- Microsoft Office
- Project management
Quick apply
Assistant Restaurant Manager - West Court Retreat
Nirvana Spa & Leisure Ltd —Finchampstead
- Up to £40,000 a year
- Weekend availability
- Hospitality
- Customer service
- Leadership
- Free parking
- Employee discount
3d
Manager Station Operations London Heathrow
Alaska Airlines —Hounslow
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
11d
Operations Manager
Olde Bell —Maidenhead
- Up to £35,000 a year
- Full-time
- Hotel
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
2d

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Reception Supervisor/Duty Manager

The Roseate Reading
Reading

Quick apply

Job details

Full-time

Qualifications

Sales
Shift management
English
Organisational skills
Front desk
IT
Communication skills
Hotel experience

Full job description

We are currently seeking for a talented and motivated individual to work on a full-time basis at The Roseate Reading 5* Luxury Boutique Hotel in Reading.

The Hotel is known for its spectacular attention to detail that ensures a bespoke, luxurious experience for its guests. Whether it is the 86,000 Italian-glass beads in the chandelier that hangs from the top of the building or the plush upholstery and wallpapers, the meticulous design sense is ubiquitous in maintaining an uplifted ambience. The Roseate Reading was originally Shire Hall for the Berkshire County Council. The building, along with its wide hallways, vaulted ceilings, cornice mouldings and the original lift shaft, have all been precisely restored to their original glory. To revive the old world charm of the Shire Hall, its council chamber, Eden along with its imposing fireplace and elaborate wood carvings on the doors and mantlepiece have all been restored to their past beauty. One of the top hotels in Reading, The Roseate Reading is a culmination of opulence and warmth.

The Reception Supervisor / Duty Manager will be working on a basis on 4 days on and 4 days off. When it comes to customer service, creating a truly welcoming environment and combining this with superb facilities for our guests whether travelling for business or leisure.

The Reception Supervisor / Duty Manager will be responsible for ensuring that on all occasions guests are completely satisfied with their stay and that the service they receive meets or exceeds their expectations. The delivery of outstanding customer service to all guests is paramount to every task they complete.

Your key responsibilities will be:

Provide constant customer service at the front desk
Check-in and check-out of guests by giving an excellent welcoming and departure experience
Answering telephone and email inquiries
Providing guest with information on the local area
Deal with customer comments in an efficient and professional manner
Covering Duty Management shift
Maximising sales

Key skills:

Previous experience as Hotel Receptionist 4*- 5* is essential
Fluent in English
Strong communication skills
Strong organizational skills and be able to work in a multitasking job
Friendly, enthusiastic approach
A proactive approach to service
Good industry awareness and ability to implement new standards

Package benefits:

Meals on duty
Provision and laundry of uniform
Employee recognition awards
Performance review and personal development plan
Internal transfer and promotion opportunities
Support in the development of your career
Preferential room rates within the hotel group for yourself and family & friends

You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.

INDFOH

Quick apply

Refine Your Search

guest experience manager jobs in reading, brk

Reception Supervisor/Duty Manager

Operations Manager

Hotel General Manager

Hotel Manager

Night Guest Services Manager / Night Manager

Assistant Meetings & Events Manager / £13.58 ph + Gym Membership

Leisure Sales Manager

People Operations Manager - Events

Events Manager - Soho Farmhouse

Duty Manager

Community Host

Estate Agent

Hospitality Academy Learning and Development Manager

Customer Service Manager - Hospitality Airport Lounge

Assistant Bar Manager

Shift Manager

Lounge Manager

Assistant Restaurant Manager - West Court Retreat

Manager Station Operations London Heathrow

Operations Manager

I want to receive the latest job alerts for guest experience manager in reading, brk

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