Service desk engineer Work, Jobs in Reading, Brk (with Salaries)

3rd Line Network Engineer
Communications Solutions UK Ltd —Reading
- £45,000 - £50,000 a year
- Full-time
- Azure
- Engineering
- Mentoring
- Free parking
Quick apply
Front of House (FOH) Building Host
Ethos Farm —Reading
- £15.10 an hour
- Part-time
- Microsoft Powerpoint
- Computer literacy
- Front desk
Quick apply
8d
1st Line Service Desk Engineer
turn IT on —Princes Risborough
- £24,000 - £27,000 a year
- Full-time
- Communication skills
- School
- Annual leave
- Employee assistance programme
Quick apply
It Support Engineer 1st Line/2nd Line
Azteq Group Limited —Beaconsfield
- £28,000 - £34,000 a year
- Full-time
- Travel
- Computer networking
- SharePoint
- Free parking
- Referral programme
Quick apply
4d
3rd Line Cloud Engineer - Azure
Communications Solutions UK Ltd —Reading
- £45,000 - £50,000 a year
- Full-time
- Azure
- Mentoring
- In-person
- Free parking
Quick apply
Administrative Assistant (IT)
Alloyed —Oxford
- Temporary
- Customer service
- IT
- In-person
Level 2 IT Engineer
Azteq Group Limited —Beaconsfield
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Travel
- Computer networking
- Communication skills
- Free parking
Quick apply
4d
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Research
- Computer networking
- Communication skills
Service Desk Administrator - Saturday & Bank Holiday only
Retail-FCL —Basingstoke
- From £13.50 an hour
- Part-time
- Customer service
- In-person
- Employee discount
Quick apply
2d
CSS Field Service Engineer
Roke —Woking
- Full-time
- Engineering
- Maintenance
- Continuous improvement
IT Support Engineer I - Junior Helpdesk
Ariat Europe Ltd —Harwell
- Full-time
- Hybrid work
- Travel
- Computer networking
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
1d
CSS Field Service Engineer
Roke Manor Research Limited —Woking
- Engineering
- Maintenance
- Continuous improvement
Desktop Support Engineer
Humnize —Hayes
- £30,000 - £33,000 a year
- Computer networking
- Organisational skills
- Communication skills
Service Helpdesk Coordinator
BCAS Biomedical Services Ltd —High Wycombe
- £22,000 - £26,000 a year
- Full-time
- Microsoft Word
- Data entry
- Organisational skills
- Referral programme
Quick apply
9d
AMPA Systems Administrator, Farnborough
GBA5 EntServ UK Limited —Farnborough
- Weekend availability
- Microsoft Word
Service Coordinator
KBO Fire & Security Ltd —Camberley
- £26,000 a year
- Weekend availability
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Junior AV Engineer
OMM —Maidenhead
- £20,332 - £25,858 a year
- Full-time
- Hybrid work
- Computer literacy
- Research
- Computer networking
- Employee discount
Quick apply
Fabric Technician
JLL —Reading
- Overtime
- Carpentry
- Communication skills
Test Engineer I
Legrand Group —Reading
- Remote
- Schematics
- Engineering
- Maintenance
- Annual leave
Quick apply
Software Service/Automation Field Engineer
Hyster-Yale Group —Frimley
- Full-time
- Travel
- Up to 25% travel

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service desk engineer jobs near reading, brk

3rd Line Network Engineer

Communications Solutions UK Ltd
Reading

Quick apply

Job details

Permanent | Full-time
£45,000 - £50,000 a year

Benefits

Free parking
Company pension
Private medical insurance
On-site parking

Qualifications

Technical troubleshooting
TCP
Azure
CCNP
CCNA
Mentoring junior staff
Engineering
Technical support
Network infrastructure
Firewall
Certificate of higher education
Mentoring
WAN
Computer networking
DNS
Network support
IP networking
Root cause analysis
Fault diagnosis and repair
Network engineering
Network Security
VPN

Full job description

3rd Line Network Engineer

Reading, mostly office based | £45,000 to £50,000 | Permanent, full time

We are seeking an experienced network engineer to take technical ownership of networking and network security across the client estates we manage.

The position operates as the final point of escalation for network faults, receiving work that cannot be resolved by our first and second-line teams. It is not solely a reactive role. You will be involved in project work as well, contributing to scoping and design as new work comes into the business, and remaining engaged through implementation and handover

Our client base ranges from single site offices to multi-site organisations with more involved routing and connectivity requirements, so the work carries genuine variety.

Responsibilities

Acting as the senior escalation point for network faults raised by the service desk
Diagnosing connectivity, performance and routing issues through to root cause
Contributing to project scoping, design and delivery as new work enters the business, including client onboarding and infrastructure change
Configuring and maintaining firewalls, switches, routers and wireless infrastructure
Building and troubleshooting site to site and remote access VPNs
Conducting firewall rule reviews and advising on network segmentation and security configuration
Managing ISP and circuit escalations through to resolution
Contributing to the development of the second line team through mentoring and knowledge sharing
Maintaining network documentation and diagrams to a standard the wider team can work from

Requirements

Substantial commercial networking experience at third line or senior level
Confident and independent troubleshooting from the physical layer through to transport, covering cabling and interface faults, switching, VLANs, spanning tree and ARP, IP addressing, subnetting, routing and NAT, and TCP and UDP behaviour including handshakes, resets, retransmissions and MTU issues
The ability to diagnose at the application layer, particularly DNS, HTTP and SMB, and to establish whether a reported application fault is in fact a network one
A working understanding of TLS, including certificate and handshake failures arising from firewall inspection
Practical firewall experience with one or more of Fortinet, Sophos, WatchGuard, Cisco, Palo Alto or Draytek
Confident configuration and troubleshooting of VPNs and site to site connectivity, including the ability to isolate tunnel failures at either negotiation phase
Wireless design and troubleshooting experience
A structured approach to fault isolation, proving each layer in turn rather than working by trial and error
The ability to communicate clearly with technical colleagues and non-technical stakeholders alike

Desirable

CCNA, CCNP or Fortinet NSE certification, SD WAN deployment experience, exposure to Azure networking, packet capture analysis, and prior managed service provider experience.

Package and working arrangements

£45,000 to £50,000 depending on experience,
22 days holiday plus bank holidays,
Private healthcare,
Onsite parking.

The role is primarily office based in Reading, with occasional visits to client sites

Pay: £45,000.00-£50,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance

Ability to commute/relocate:

Reading RG2: reliably commute or plan to relocate before starting work (required)

Education:

Certificate of Higher Education (preferred)

Experience:

Network engineering: 4 years (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

service desk engineer jobs in reading, brk

3rd Line Network Engineer

Front of House (FOH) Building Host

1st Line Service Desk Engineer

It Support Engineer 1st Line/2nd Line

3rd Line Cloud Engineer - Azure

Administrative Assistant (IT)

Level 2 IT Engineer

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

Service Desk Administrator - Saturday & Bank Holiday only

CSS Field Service Engineer

IT Support Engineer I - Junior Helpdesk

CSS Field Service Engineer

Desktop Support Engineer

Service Helpdesk Coordinator

AMPA Systems Administrator, Farnborough

Service Coordinator

Junior AV Engineer

Fabric Technician

Test Engineer I

Software Service/Automation Field Engineer

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