Customer experience specialist Work, Jobs in Redcar, Nyk (with Salaries)

Head of Collections
Auxillis —Peterlee
- £75,000 a year
- Travel
- Leadership
- Negotiation
- Free parking
- Annual leave
Quick apply
Business Development Manager
Augean —Middlesbrough
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
12d
Service Desk Agent
Indra Group UK & Ireland —Middlesbrough
- Weekend availability
- Customer service
- English
- Computer networking
- Paid training
- Employee assistance programme
Quick apply
10h
Customer Support & Logistics Specialist
Easology —Peterlee
- £13.00 - £13.50 an hour
- Part-time
- Software troubleshooting
- Administrative experience
- In-person
Quick apply
8d
Junior Office Administrator
Phototronics Scholastics —Stockton-on-Tees
- From £12.71 an hour
- Part-time
- Computer literacy
- Administrative experience
- Organisational skills
Quick apply
15h
eCommerce Executive
GNOC Ltd —Durham
- £30,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Social media management
- Communication skills
- Free parking
- Flexitime
Quick apply
5d
Ramp Agent
Willis Lease Finance Corporation —Teesside
- Communication skills
Service Manager
The Avalon Group —Stockton-on-Tees
- £28,222.95 a year
- Full-time
- Management
- Supervising experience
- IT
- Employee discount
Quick apply
4d
Horticulturist / Plant care specialist
Leamside Nurseries —Leamside
- From £13.50 an hour
- Weekend availability
- Maintenance
- In-person
Quick apply
11d
Property Services Surveyor
North Star Housing Group —Stockton-on-Tees
- £41,019 - £43,482 a year
- Full-time
10d
Synthetic Sports Surface Maintenance Technician
Cleveland Land Services —Guisborough
- £26,000 - £28,000 a year
- Full-time
- Driving
- Travel
- In-person
- Sick pay
Quick apply
13h
Welfare Rights Officer
Middlesbrough Council —Middlesbrough
- £33,699 - £35,412 a year
- Full-time
- Communication skills
- Tax experience
3d
Customer Experience Manager
Sopra Steria —Durham
- £30,790 a year
- Weekend availability
- Leadership
- Communication skills
- Annual leave
5d
Distribution Specialist (North England)
Axalta Coat. Sys. UK —Darlington
- English
- Presentation skills
- Bachelor's degree
Quick apply
Arrears Executive
Tandem Bank —Durham
- Up to £29,000 a year
- Customer service
- Financial services
- Annual leave
- Employee discount
Quick apply
VacancyTitle: Customer Care Case Specialist
Northumbrian Water/Essex & Suffolk Water —Durham
- From £26,435 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
5d
Auctioneer
Vectis Auctions —Thornaby on Tees
- £26,000 a year
- Part-time
- Customer service
- In-person
- Marketing
Quick apply
11d
Alcohol & Drug Technician - Middlesborough / Yorkshire
Health Partners —Middlesbrough
- Annual leave
Cleaning Supervisor
OCS Group —Stockton-on-Tees
- Communication skills
Quick apply
4d
Solution Delivery Specialist
Pneuma Group —Middlesbrough
- Driving
- Communication skills
- Employee assistance programme
- Employee discount
5d

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customer experience specialist jobs near redcar, nyk

Head of Collections

Auxillis -
Peterlee

Quick apply

Job details

Permanent
£75,000 a year

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Employee discount
Referral programme
Car scheme

Qualifications

Leadership
Negotiation

Full job description

Location: Peterlee, with regular travel to Principia Law in Northwich

This is an exciting opportunity to join Auxillis and Northgate Insurance Services in a key Senior Leadership Team position, reporting directly to the Managing Director.

As Head of Collections, you will lead the end-to-end recovery of credit hire, credit repair and associated losses from at-fault third-party insurers. Combining strategic leadership with operational excellence, you will take ownership of recovery performance, insurer relationships, litigation strategy and cash collection outcomes across the business.

Leading a team of managers and specialists, you will drive improvements in cash collection, reduce aged debt, optimise recovery processes and strengthen relationships with insurers, claims management companies and legal partners. You will play a pivotal role in shaping recovery strategy, influencing commercial outcomes and ensuring the business remains at the forefront of industry best practice.

Join Auxillis as a Head of Collections and enjoy some outstanding benefits …

Of course, there’s a great basic salary, but that’s just the beginning, our most popular benefits include …

Salary - Competitive salary based on experience, plus annual bonus and company car.

Annual Leave - Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year (pro rata'd based on working hours). Of course, you’ll have public holidays too and an extra day off to celebrate your birthday!
Pension - Employer contributions of 7%.
Financial Benefits - Enjoy the security of free life assurance, a save-as-you-earn scheme, a colleague referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes.
Wellbeing & Lifestyle Services - Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance.
Community & Culture - We foster a welcoming community that celebrates cultural events and holidays, making everyone feel part of our work family. Enjoy regular onsite visits from vendors, and free, secure parking for a hassle-free commute.
Motoring Benefits - Take advantage of exclusive Colleague vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires.
Stream - A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping.

About You

We're looking for an experienced operational leader with significant expertise within credit hire, insurance recoveries, motor claims or a related environment.

You'll bring:

Significant experience leading collections, recoveries, claims settlement or credit hire operations.
Strong technical knowledge of the credit hire and insurance recovery market.
A proven track record of improving cash collection performance and reducing aged debt.
Experience building and managing senior insurer relationships.
Strong commercial acumen with excellent negotiation and influencing skills.
Experience overseeing litigation strategies and working closely with legal partners.
The ability to lead and develop high-performing teams within a fast-paced operational environment.
A strategic mindset with the ability to translate business objectives into measurable outcomes.
Strong stakeholder management skills with the confidence to influence at senior leadership level.

About Us

You may not know the Auxillis name (soon to be Northgate Insurance Services), but it is likely we have helped someone you know. We are the go-to provider for bespoke accident claims and mobility services for motorists. We’re trusted by some of the UK’s best known motor insurers and motoring brands to help their customers when they need it most.

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.

We are agile. We are experts. We are imaginative. We are reliable.

Keep your career moving, smarter.

Quick apply

Refine Your Search

customer experience specialist jobs in redcar, nyk

Head of Collections

Business Development Manager

Service Desk Agent

Customer Support & Logistics Specialist

Junior Office Administrator

eCommerce Executive

Ramp Agent

Service Manager

Horticulturist / Plant care specialist

Property Services Surveyor

Synthetic Sports Surface Maintenance Technician

Welfare Rights Officer

Customer Experience Manager

Distribution Specialist (North England)

Arrears Executive

VacancyTitle: Customer Care Case Specialist

Auctioneer

Alcohol & Drug Technician - Middlesborough / Yorkshire

Cleaning Supervisor

Solution Delivery Specialist

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