& logistics Work, Jobs in Redditch, Eng (with Salaries)

Customer Service Specialist
Cummins Inc. —Redditch
- Bachelor's degree
- Communication skills
- Relocation assistance
Operations Co-ordinator
Trigo UK —Solihull
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Business development
Quick apply
3d
Logistics Operative
Collins Aerospace —Wolverhampton
- Full-time
- IT
- Leadership
- Employee assistance programme
17h
Warehouse Associate
Failte Solar —Redditch
- Full-time
- Organisational skills
- Warehouse experience
- Computer skills
Quick apply
Transport and Logistics Manager
DS Smith —Birmingham
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Employee assistance programme
Night Transport Supervisor
Howard Tenens Logistics —Redditch
- Full-time
- Microsoft Excel
- Management
- IT
- Free parking
- Store discount
Quick apply
2d
Head of Supply Chain- Motoring Services
Halfords —Redditch
- Full-time
- Hybrid work
- Merchandising
- Leadership
- Communication skills
- Annual leave
- Employee discount
2d
Customer Account Executive
FLY BY NITE CONFERENCES LTD —Redditch
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
2d
Supply Chain Executive (Indigo Lune)
Lounge —Solihull
- Hybrid work
7d
Operations Co-ordinator - BHX
Carousel Logistics —Birmingham
- Travel
- IT
6d
Shift Operations Manager
Well Pharmacy —Redditch
- Up to £45,000 a year
- 8 hour shift
- Continuous improvement
- Organisational skills
- Warehouse experience
- Annual leave
- Employee discount
Materials Operations Manager
Eaton —Redditch
- ERP systems
- Bachelor's degree
- Leadership
1d
Transport Office Administrator
Insight Trans Logisitcs ltd —Inkberrow
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Freight Forwarder
Insight Trans Logisitcs ltd —Inkberrow
- £32,000 - £37,500 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Microsoft Office
Quick apply
2d
Sales Assistant/Warehouse Operative(Full-time, Part-time)
Carpetright —Birmingham
- From £13.80 an hour
- Part-time
- Sales
- Merchandising
- Basic maths
- Store discount
- Profit sharing
Quick apply
22h
Logistics Manager - Floorcoverings Department
Wattrus Group Limited —Solihull
- £26,000 - £30,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
6d
Operations Support Manager
CitySprint —Birmingham
- £41,000 - £50,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Quick apply
Operations Support
WMGC —Birmingham
- £38,000 a year
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
1d
Senior Warehouse and Logistics Operative
Babcock International —Tewkesbury
- Full-time
- Forklift
- Microsoft Office
- Warehouse experience
- Annual leave
5d
Network Projects Warehouse Operative
REXEL —Solihull
- Full-time
- Hybrid work
- Warehouse experience
- Annual leave
- Employee discount
Quick apply
1d

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Customer Service Specialist

Cummins Inc. -
Redditch

Apply Now

Job details

Benefits

Relocation assistance

Qualifications

Bachelor's degree
Communication skills

Full job description

We are looking for a talented Customer Service Specialist to join our team specializing in Service for our EU Aftermarket Meritor Customer Service Department in Redditch, United Kingdom.

In this role, you will make an impact in the following ways:

End-to-end order ownership: I will ensure seamless management of the full order life cycle from entry to delivery, taking full accountability to achieve timely, accurate, and compliant order fulfilment.
Exceptional customer experience: I will act as a trusted single point of contact, resolving queries and escalations to closure while demonstrating empathy, transparency, and a strong customer-first mindset.
Proactive problem resolution: I will anticipate risks related to scheduling, availability, logistics, or documentation and take early action to prevent delays and customer dissatisfaction.
Strong cross-functional coordination: I will closely partner with production, planning, sales, warehouse, logistics, and finance teams to drive smooth order throughput and support financial and service targets.
Expert handling of complex accounts: I will successfully manage export and intercompany accounts by ensuring regulatory compliance, documentation accuracy, and effective coordination across multiple stakeholders.
Process improvement and standardisation: I will identify recurring issues and process gaps, proposing and implementing improvements that enhance efficiency, service quality, and turnaround times.
Operational and system expertise: As a super-user, I will support system performance, troubleshoot issues, and contribute to system enhancements while guiding colleagues and escalating issues effectively.
Team enablement and continuity: I will support onboarding and training of new team members, provide backup coverage across accounts, and contribute to a resilient, high-performing Customer Service team.

To be successful in this role you will need the following:

End-to-end order management expertise: Strong understanding and ownership of the full order life cycle, including complex export, intercompany, invoicing, and logistics documentation processes.
Customer-centric communication skills: Ability to act confidently as a single point of contact, manage escalations to closure, and consistently demonstrate empathy, clarity, and accountability.
Cross-functional collaboration and problem solving: Capability to work effectively with planning, production, sales, warehouse, logistics, and finance to resolve issues and protect service and financial targets.
Process mindset and system proficiency: Attention to detail combined with strong system knowledge, proactive identification of process gaps, and willingness to drive continuous improvement while supporting and guiding others.

Education/ Experience:

Demonstrated role competence is required. College, university, or equivalent bachelor’s degree in relevant discipline is preferred.
This position may require licensing for compliance with export controls or sanctions regulations.
Minimal relevant work experience required.

Job Service

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Exempt - Experienced

ReqID 2427834

Relocation Package No

100% On-Site No

Apply Now

Refine Your Search

& logistics jobs in redditch, eng

Customer Service Specialist

Operations Co-ordinator

Logistics Operative

Warehouse Associate

Transport and Logistics Manager

Night Transport Supervisor

Head of Supply Chain- Motoring Services

Customer Account Executive

Supply Chain Executive (Indigo Lune)

Operations Co-ordinator - BHX

Shift Operations Manager

Materials Operations Manager

Transport Office Administrator

Freight Forwarder

Sales Assistant/Warehouse Operative(Full-time, Part-time)

Logistics Manager - Floorcoverings Department

Operations Support Manager

Operations Support

Senior Warehouse and Logistics Operative

Network Projects Warehouse Operative

I want to receive the latest job alerts for & logistics in redditch, eng

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