claims specialist Work, Jobs in remote (with Salaries)

Medevac Specialist
International Medical Group —Remote
- £28,500 - £31,000 a year
- Weekend availability
- Remote
- Customer service
- Communication skills
12d
Customer Retention Specialist
Agria Pet Insurance —Remote
- £25,100 a year
- Full-time
- Remote
- Customer service
- Computer skills
- Communication skills
Quick apply
11h
Technical Claims Controller
Woodgate and Clark —Remote
- Remote
- Business
- Communication skills
- Negotiation
12d
Billings Coordinator
VitalHub —Remote
- Remote
- Microsoft Excel
- Analysis skills
- Accounting
Quick apply
2d
Senior Subsidence Specialist
Trinity Claims —Remote
- £36,000 - £42,000 a year
- Remote
- Analysis skills
- Leadership
- Free parking
- Annual leave
Quick apply
Auditor
Davies —Remote
- Full-time
- Remote
- Computer literacy
- Employee assistance programme
- Employee discount
Quick apply
IAA Level 3 Immigration Adviser
Prestige Legal Solutions —Remote
- £35,000 - £50,000 a year
- Full-time
- Remote
- English
- Organisational skills
- Profit sharing
- Work from home
Quick apply
6d
Regional Technical Manager ( North)
Davies —Remote
- Full-time
- Remote
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Subsidence Consultant
Davies —Remote
- Full-time
- Remote
- Communication skills
- Negotiation
- Time management
- Employee assistance programme
- Employee discount
Quick apply
6d
Experienced Functional Specialist - WCA
Capita Health Assessment Advisory Service —Remote
- £40,500 - £46,000 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
Field / Desk Hybrid Engineer - North West
Davies —Remote
- Full-time
- Remote
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
Planning & Support - Team Manager
Davies —Remote
- Full-time
- Remote
- Management
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
7h
Customer Experience Lead
Solus Accident Repair Centres —Remote
- £45,000 - £65,000 a year
- Full-time
- Hybrid work
- Driving
- Employee discount
5d
Nurse Tele-Interviewer
MorganAsh Limited —Remote
- £16.40 - £19.67 an hour
- Remote
- Anatomy knowledge
- Patient care
- Financial services
- Work from home
- Flexible schedule
Quick apply
12d
Motor FNOL Team Leader, UK
Reserv —Remote
- Full-time
- Remote
- Administrative experience
Quick apply
6d
Motor FNOL, UK
Reserv —Remote
- Full-time
- Remote
- Customer service
- Organisational skills
- Communication skills
Quick apply
8d
IAA Level 3 Immigration Adviser - Subcontractor (Self-Employed)
LawSentis Ltd —Remote
- Up to £5,000 a month
- Remote
- English
- Organisational skills
Quick apply
12d
Civil Costs Draftsperson - Remote
GT Stewart Limited —Remote
- £40,000 - £45,000 a year
- Remote
- Communication skills
Quick apply
Third Party Property Damage Claims Manager, UK
Reserv —Remote
- Full-time
- Remote
- Management
- Bachelor's degree
- Business
Quick apply
Technical Team Manager
Davies —Remote
- Full-time
- Remote
- Employee assistance programme
- Employee discount
Quick apply

I want to receive the latest job alerts for claims specialist in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Medevac Specialist

International Medical Group -
Remote

Apply Now

Job details

Full-time
£28,500 - £31,000 a year
12 days ago

Benefits

Company pension
Private medical insurance

Qualifications

Customer service
Communication skills

Full job description

Critical Care & Transport Case Manager

Working Model: Remote
Salary: £28,500 – £31,000 + comprehensive benefits
Working Pattern: 4 on, 4 off

Are you ready to take the next step in your career and make a meaningful impact? We’re looking for a Critical Care & Transport Case Manager to join our expert team, supporting members around the world during complex and critical situations.

This is a unique opportunity to work in a fast-paced, internationally focused environment, managing high-value and sensitive cases while developing your expertise within the insurance and healthcare space.

About the Role

In this role, you’ll take ownership of complex medical cases, including evacuations, repatriations, and critical care scenarios. Working closely with our Medical Team, providers, and internal stakeholders, you’ll ensure cases are managed efficiently, professionally, and with empathy.

You’ll also play a key role in supporting and mentoring junior Case Managers, contributing to team development and service excellence.

This is a highly rewarding role where your work directly impacts people during some of their most critical moments.

Key Responsibilities

Manage complex cases including:
- Medical evacuations and repatriations (commercial and air ambulance)
- Intensive care and high-dependency admissions
- Long-term inpatient cases (9+ days)
- High-risk country admissions and private hospital evacuations
- Repatriation of mortal remains
Collaborate with medical professionals to review and manage ongoing cases
Maintain clear, professional communication with all stakeholders
Ensure all service level agreements (SLAs) and key performance indicators (KPIs) are met
Accurately update financial reserves and cost projections
Review and approve transportation invoices, ensuring accuracy and timely payments
Support with customer service and pharmaceutical cases when required
Identify and escalate risks, issues, or service improvements
Provide guidance, coaching, and support to junior team members

What We’re Looking For

Experience in claims handling, case management, or a high-paced customer service environment
- 2+ years claims/case management experience, OR
- 3+ years customer service experience (contact centre preferred)
Strong communication skills with a professional, empathetic approach
Ability to manage complex, sensitive situations under pressure
Excellent organisational and decision-making skills
A proactive and team-oriented mindset

Desirable:

Experience in insurance, healthcare, or assistance environments
Knowledge of claims processes and policy interpretation
Additional language skills

Working Pattern

Training: Monday – Friday, 09:00 – 17:30
Post-training transition: 5 on / 2 off (including approx. 1 in 3 weekends) with shifts between 08:00 – 20:30
After probation: 4 on / 4 off, 08:00 – 20:00

What We Offer

Fully remote working
Structured training and ongoing support to help you succeed
Opportunity to gain experience within international private medical insurance
A collaborative, professional, and supportive working environment

Benefits Package

Bupa dental cover to support your oral health
Health Shield cash plan (including optical and everyday healthcare)
Comprehensive travel insurance for added peace of mind
Royal London pension scheme to support your future
Death in service benefit for financial protection
Paid volunteer days to give back to causes that matter to you
Birthday day off + Christmas Eve off
22 days holiday + 8 bank holidays (increasing to 30 days with tenure, pro-rated depending on shift pattern)

Why Join Us?

You’ll be joining a team of experienced, supportive, and dedicated professionals, with real opportunities to learn, grow, and advance your career.

At IMG, we’re committed to helping you realise your potential — whether you’re looking to advance your career or take on a new challenge, this is the place to do it.

Apply today and take the next step in your career.

IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.

ylPTGSpVdb

Apply Now

Refine Your Search

claims specialist jobs in remote

Medevac Specialist

Customer Retention Specialist

Technical Claims Controller

Billings Coordinator

Senior Subsidence Specialist

Auditor

IAA Level 3 Immigration Adviser

Regional Technical Manager ( North)

Subsidence Consultant

Experienced Functional Specialist - WCA

Field / Desk Hybrid Engineer - North West

Planning & Support - Team Manager

Customer Experience Lead

Nurse Tele-Interviewer

Motor FNOL Team Leader, UK

Motor FNOL, UK

IAA Level 3 Immigration Adviser - Subcontractor (Self-Employed)

Civil Costs Draftsperson - Remote

Third Party Property Damage Claims Manager, UK

Technical Team Manager

I want to receive the latest job alerts for claims specialist in remote

Related Searches

Explore jobs in more locations

Critical Care & Transport Case Manager

About the Role

Key Responsibilities

What We’re Looking For

Working Pattern

What We Offer

Benefits Package

Why Join Us?

Jobseeker tools

Employer Tools

Browse

Stay Connected