Client advisor Work, Jobs in Remote (with Salaries)

Client Engagement Advisor
Compass CHC —Remote
- £25,500 - £32,000 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Work from home
Quick apply
11d
Customer Service Advisor (Part-time)
Novacroft —Remote
- £12.71 an hour
- Part-time
- Remote
- Bilingual
- Customer service
- English
- Store discount
- Work from home
Quick apply
6d
Customer Service Advisor (Full-time)
Novacroft —Remote
- £12.71 an hour
- Full-time
- Remote
- Bilingual
- Customer service
- English
- Employee assistance programme
- Employee discount
Quick apply
6d
Leadership Advisor
ghSMART —Remote
- Full-time
- Remote
- Spanish
- Doctoral degree
- English
- Annual leave
Senior Client Services Consultant
Liaison Workforce —Remote
- £38,000 - £40,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
8h
Technical Support Advisor
Ada —Remote
- Full-time
- Remote
- Customer service
- Salesforce
- APIs
- Work from home
- Flexible schedule
5d
Immigration Consultant, EMEA
Envoy Global, Inc. —Remote
- Remote
- Microsoft Office
- Bachelor's degree
- No degree
- Work from home
- Flexible schedule
8d
Occupational Health Advisor
Optima Health —Remote
- Up to £46,000 a year
- Full-time
- Remote
- Paid training
- Annual leave
Occupationa Health Advisor
Optima Health —Remote
- Up to £46,000 a year
- Full-time
- Remote
- Travel
- Paid training
- Annual leave
Mortgage Advisor
Ark Wealth Advisers —Remote
- From £35,000 a year
- Part-time
- Remote
- Basic maths
- Financial services
- Work from home
Quick apply
1d
Course Advisor (Sales)
Avado —Remote
- Full-time
- Remote
- Sales
- Annual leave
- Employee assistance programme
Quick apply
1d
Trainee Mortgage Advisor
MAINLY MORTGAGES —Remote
- From £25,000 a year
- Full-time
- Remote
- Basic maths
- Financial services
- Communication skills
- Work from home
Quick apply
7h
Head of People
Frontier Resourcing —Remote
- £80,000 - £90,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- Leadership
Quick apply
4d
Client Growth Manager (London)
UniHomes —Remote
- £40,000 - £50,000 a year
- Full-time
- Salesforce
- Maintenance
- Microsoft Office
- Employee discount
- Referral programme
Quick apply
Recruitment Consultant, Fixed-Term - London, UK (Hybrid)
WilsonHCG —Remote
- Full-time
- Hybrid work
- Microsoft Office
- Computer skills
- In-person
13d
Independent Consultant - Media Tech/AI ( Facilitate a Structured Strategy Session)
ReachX —Remote
- From £1,000 a day
- Temporary
- Remote
- Analysis skills
- Presentation skills
- Bachelor's degree
Quick apply
Client Growth Manager (East of England)
UniHomes —Remote
- £40,000 - £50,000 a year
- Full-time
- Salesforce
- Maintenance
- Microsoft Office
- Employee discount
- Referral programme
Quick apply
Executive Researcher- Defence sector
Alexander Mann Solutions —Remote
- Full-time
- Remote
- English
- Analysis skills
Mortgage Advisor
Chris Hazell Mortgage Ltd —Remote
- £24,420.00 - £74,258.19 a year
- Full-time
- Remote
- Basic maths
- Financial services
- Communication skills
- Flexitime
- Work from home
Quick apply
Local Policing SME x2
College of Policing —Remote
- Full-time
- Remote
- Serving
- Presentation skills
- Travel
- Employee discount
1d

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Client Engagement Advisor

Compass CHC -
Remote

Quick apply

Job details

Full-time
£25,500 - £32,000 a year
11 days ago

Benefits

Free parking
Work from home
On-site parking

Qualifications

Microsoft Word
Sales support
Microsoft Excel
Microsoft Outlook
B2B sales
Communication skills

Full job description

This role sits within the Advisory Team at Compass CHC, supporting clients and their families through the early stages of their journey following onboarding and payment.

The Client Engagement Advisor is responsible for proactively engaging with clients after payment has been made, ensuring they fully understand the service, feel supported, and are confident in proceeding.

A key focus of the role is to reduce post-payment cancellations by addressing client concerns early, resolving queries, and reinforcing the value of the service. This includes managing common risks such as hesitation after contract receipt, external influence from care homes, or differing family views.

The role plays a vital part in ensuring clients remain engaged, informed, and committed, resulting in improved conversion into active cases and a stronger overall client experience.

www.compasschc.co.uk

Client Engagement & Retention

· Proactively contact clients following payment to welcome them and guide them through next steps

· Ensure clients understand the process, timelines, and what to expect from the service

· Act as the primary point of contact during the onboarding stage until contract signing

· Build trust and confidence with clients to reinforce their decision to proceed

Cancellation Prevention

· Act as the central point of ownership for all client cancellation requests, ensuring they are acknowledged, processed, and resolved in line with company policy and agreed timescales.

· Proactively engage with clients who request to cancel, seeking to understand the underlying reasons and working with them to address concerns, clarify expectations, and explore alternative solutions where appropriate.

· Work closely with internal teams to identify opportunities to resolve issues contributing to cancellation requests, coordinating actions to improve the client experience and retain cases where possible.

· Maintain accurate and timely records of all cancellation requests, outcomes, and client interactions within the case management system.

· Ensure all cancellations are processed accurately, including confirming next steps with clients, updating systems, and communicating outcomes clearly to relevant stakeholders.

· Strong communication skills with the ability to explain complex information in a simple, reassuring way

· Excellent interpersonal skills with a calm, empathetic and professional approach

· Ability to influence and build trust to encourage client commitment

· Strong problem-solving skills with a proactive, solution-focused mindset

· Highly organised and able to manage multiple client interactions effectively

· Resilient and confident in handling objections or concerns

· Strong sense of ownership and accountability for client outcomes

· Experience in a client engagement, retention, sales support, or customer experience role

· Understanding of NHS Continuing Healthcare or advisory services (desirable)

· Experience working in a regulated or professional services environment

· Confident user of Microsoft 365 (Outlook, Teams, Excel, Word)

· Experience working with onboarding or conversion-focused processes

Pay: £25,500.00-£32,000.00 per year

Benefits:

Free parking
On-site parking
Work from home

Work Location: Remote

Quick apply

Refine Your Search

client advisor jobs in remote

Client Engagement Advisor

Customer Service Advisor (Part-time)

Customer Service Advisor (Full-time)

Leadership Advisor

Senior Client Services Consultant

Technical Support Advisor

Immigration Consultant, EMEA

Occupational Health Advisor

Occupationa Health Advisor

Mortgage Advisor

Course Advisor (Sales)

Trainee Mortgage Advisor

Head of People

Client Growth Manager (London)

Recruitment Consultant, Fixed-Term - London, UK (Hybrid)

Independent Consultant - Media Tech/AI ( Facilitate a Structured Strategy Session)

Client Growth Manager (East of England)

Executive Researcher- Defence sector

Mortgage Advisor

Local Policing SME x2

I want to receive the latest job alerts for client advisor in remote

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