customer service representative Work, Jobs in richmond, gtl (with Salaries)

Customer Service and Administration Assistant
amicable —London
- £28,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
2d
Customer Service Advisor
Arena Group —London
- Overtime
- Customer service
- Organisational skills
- IT
Customer Service Advisor
City of Westminster Council —Westminster
- £34,359 - £38,637 a year
- Temporary
- Customer service
Customer Support Agent
Flatpay —London
- Full-time
- Customer service
- English
- In-person
Quick apply
Customer Service Team Leader
Provide Care Solutions LTD —Greenford
- £43,000 a year
- Full-time
1d
Customer Service Representative
CLOUT COMMUNICATIONS LTD —London
- £25,000 - £35,000 a year
- Full-time
- English
- Organisational skills
- In-person
- Gym membership
Quick apply
1d
Customer Service Assistant
Warner Bros. Discovery —London
- £26,420.00 - £38,788.84 a year
- Temporary
- Bilingual
- Spanish
- Customer service
- Free parking
- Work from home
Quick apply
20h
Customer Service Advisor
Synnovis —London
- £26,900 - £32,000 a year
- Full-time
- Customer service
1d
Customer Care Advisor
Missoma —London
- Hybrid work
- Customer service
- Communication skills
- Employee discount
- Flexible schedule
Quick apply
1d
Customer Service Advisor
Health Primary LTD —London
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Negotiation
Quick apply
3d
Customer Services Advisor
Halfords —New Malden
- £12.15 - £14.01 an hour
- Part-time
- Sales
- Customer service
- Store discount
- Health & wellbeing programme
Customer Service Representative
William Hill —London
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
3d
Customer Service Agent
Ghost London —London
- £13 an hour
- Part-time
- Microsoft Word
- CRM software
- Microsoft Outlook
Quick apply
Call Centre and Admin Assistant-
Specsavers —Kingston upon Thames
- From £26,852.80 a year
- Part-time
- Customer service
- Organisational skills
- Annual leave
2d
Sales/Customer Service Advisor
SKB marketing —West London
- £24,000 - £30,000 a year
- Part-time
- Sales
- Customer service
- No experience needed
- Free parking
- Flexible schedule
Quick apply
3d
Customer Service Assistant
Admiral Slots —Willesden
- £13.20 an hour
- Part-time
Quick apply
Customer Representative - Leatherhead
Nationwide Building Society —Leatherhead
- From £25,250 a year
- Part-time
2d
Guest Service Agent
The Wellesley Hotel London —Knightsbridge
- £26,436.80 a year
- Full-time
- Bilingual
- Hospitality
- Hotel
Quick apply
1d
Customer Representative - Harrow
Nationwide Building Society —Harrow
- From £25,250 a year
- Temporary
- Customer service
- Banking
2d
Office Administrator/Customer Service
A Lings Group Limited —Wallington
- Up to £32,000 a year
- Part-time
- Microsoft Word
- Customer service
- Accounting
Quick apply
13d

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Customer Service and Administration Assistant

amicable
London

Quick apply

Job details

£28,000 a year
2 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Private medical insurance

Qualifications

Organisational skills
Communication skills

Full job description

About Us

Our mission is to help people navigate relationship change with kindness, clarity and practical support. From moving in together to getting married, separating, co-parenting or blending families, amicable helps thousands of couples have better conversations and make clearer decisions.

Our digital, human approach combines technology with expert support to make things simpler, fairer and more accessible. We help people focus on what matters most, while reducing the cost and stress of navigating relationship change.

amicable is growing quickly as demand increases and the way people approach relationships continues to evolve.

Our values bring our purpose to life and make what we do and how we do it unique: we are Kind to everyone we encounter, we embrace Trust & Professionalism, with a quest for Customer Focus that drives us to be more Pioneering.

We are proud to be part of the Octopus Group.

About the Role

In this role, you will provide outstanding service to our customers to support the progress of their separation in a timely manner. The team is small but mighty as all of us believe in and are committed to our mission and values. In this role you will develop transferable skills and gain experience in the divorce and separation process.

You will be required to work from our Richmond office, Monday to Friday. After three months of employment, you will be able to work in a hybrid way (three days in the office, two days at home, on a rota basis).

Key Responsibilities

As a Customer Service and Administration Assistant, you will:

Provide outstanding customer service to our customers to support the progress of their separation in a timely manner,
Help customers with queries (via phone and email), answering them in a timely and efficient manner delivering beyond our customers’ expectations and performing to the highest professional standards,
Manage customer data accurately and efficiently on our various tech platforms,
Cover incoming/outgoing post, email correspondence from court and other administrative duties,
Support the divorce specialist teams with their cases as required,
Liaise with the court to track cases when required,
Spot opportunities to use AI and other tools to make processes simpler and more efficient - and just give it a go.

About You

We hire for values and attitude first. If you bring the right energy and a genuine desire to help people through one of the hardest moments of their lives, we'll support you to grow the rest.

A can-do attitude –you're proactive and spot what needs doing, take initiative and learn as you go
Customer obsession - you think about the customer first in every decision you make
Resilience and adaptability - you're comfortable with change and ambiguity. Things move fast here and you enjoy that rather than finding it unsettling
Curiosity about AI and technology - you're open to using AI tools to work smarter, not harder and you look for ways to remove friction from everyday tasks
High emotional intelligence - you can support customers through emotional and stressful situations with warmth and professionalism
Strong communication skills - you adapt your style to suit the person you're speaking with and can answer queries clearly and with confidence
Ability to work autonomously and take accountability for your workload. You can plan and manage your own workload efficiently
Strong organisational skills and ability to check details to ensure accuracy and efficiency
Proactivity and flexibility – our team members work efficiently and support each other

Desirable

A degree in a legal discipline
Previous work experience in family law, particularly in divorce and financial remedy proceedings in England & Wales

️ Compensation, Perks & Benefits

Salary of £28,000 per annum,
Private healthcare insurance,
Group life assurance,
Employee assistance programme,
Pension scheme (after three months of employment),
28 days holiday plus bank holidays per annum,
Cycle to work scheme.

We respect and value people’s differences and believe that our teams are at their best when their members feel safe to bring their whole self to work. We are committed to creating an inclusive experience as well as equal opportunities for growth and development for all.

Quick apply

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