customer support Work, Jobs in ringwood, ham (with Salaries)

Customer Account Representative
Eaton —Wimborne
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
- Flexible schedule
6d
Front of House Team Member
Fish Inn —Ringwood
- Part-time
- Employee discount
- Flexible schedule
Quick apply
6d
Ecommerce Merchandising Executive
The Basket Company —St. Leonards and St. Ives West
- £28,000 - £30,000 a year
- Full-time
- Merchandising
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
10d
Shop Manager
Shaw Trust —Ringwood
- £27,203 a year
- Annual leave
- Employee assistance programme
Customer Service Executive
Pom Pom London Ltd —Ringwood
- £13.50 - £14.50 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
Sales Administrator
Sentinel Data Solutions —Ringwood
- Up to £28,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Customer service
Quick apply
5d
Sales Assistant
Topps Tiles —Ringwood
- £10.85 - £12.71 an hour
- Weekend availability
- Sales
Branch and Sales Support Administrator
Stannah —Ringwood
- Full-time
- Customer service
- IT
- Office experience
- Free parking
- Annual leave
Quick apply
5d
Saturday Sales Advisor
PetsCorner —Ferndown
- £10.85 - £12.71 an hour
- Part-time
- Heavy lifting
- Customer service
- IT
- Employee discount
Customer Assistant - Online
Morrisons —Verwood
- Annual leave
- Employee discount
Quick apply
Admin Assistant / Website Support Assistant
OvenKing —Bournemouth
- £28,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
Quick apply
Customer Assistant - Nights
Morrisons —Verwood
- Night shift
- Annual leave
- Employee discount
Quick apply
Coffee Shop Entrepreneur
Ringwood Tyres —Ringwood
- From £30,000 a year
- Full-time
- Serving
- Customer service
- Basic maths
Quick apply
4d
Lettings Negotiator
Churchill Retirement PLC —Ringwood
- Full-time
- English
- Microsoft Office
- Computer skills
- Employee assistance programme
Operations Director
Churchill Retirement PLC —Ringwood
- Weekend availability
- Continuous improvement
- Organisational skills
- Communication skills
2d
Client Accounts Administrator - Team Leader
IVC —Ringwood
- Up to £31,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Supervising experience
- Annual leave
- Employee discount
6d
Customer Assistant - Replenishment
Morrisons —Verwood
- Annual leave
- Employee discount
Quick apply
4d
Team Leader
Card Factory —Christchurch
- £13 an hour
- Leadership
Customer Service Advisor
Rooster Financial Services Ltd —Winchester
- £24,420 - £26,000 a year
- Full-time
- Hybrid work
- English
- Data entry
- Phone etiquette
- Free parking
Quick apply
4d
Assistant Manager
Starbucks —Saint Leonards
- Part-time
- Leadership
- Store discount
- Employee assistance programme

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customer support jobs near ringwood, ham

Customer Account Representative

Eaton -
Wimborne

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Job details

6 days ago

Benefits

Employee mentoring programme
Flexible schedule

Qualifications

Microsoft Word
Microsoft Excel
Sales
Customer service
MRP
Administrative experience
Communication skills

Full job description

We are currently recruiting for a Customer Service Representative to join our team at our Wimbourne site. This role would be a great opportunity for someone with a strong customer service background who likes the idea of working for a world recognised organisation.

Our site in Wimborne - former Cobham Mission Systems, now part of the Eaton portfolio – is manufacturing air-to-air refueling systems and actuation (weapons carriage), primarily for defense markets. The site has a workforce of approximately 1,000 people. It is a state-of-the-art facility, using the most modern techniques in AI, Machine Learning, integrating testing, next generation systems. It is also a people enabling organization, striving on career growth and employees’ happiness.

We are ITAR Regulated for this site and must be eligable for Security clearance

What you’ll do:

Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.

Regular interactions with customers over the phone and occasional face-to-face as required. The role is primarily office based and remote working from home, but might involve occasional overseas travel as and when required.

Responsible for closing orders, handling transactions and processing Pos (Purchase Order) within the Inside Sales Team in the IPT.

The primary focus is to generate and provide quotations for Business as Usual (BAU) opportunities by liaising with internal stakeholders.

Communication with Customers of delivery dates and reasons for delay.

Primary point of contact for spares and repairs orders.

Receive requests, RfPs and RfQs from Customers and log them into our ticketing system

Manage BAU opportunities through the BAU process.

Liaise with internal stakeholders and subject matter experts to meet opportunities BAU quotation Turn-around-time and Customer’s request.

Receive orders from Customers, promptly load them onto the system and produce order acknowledgement.

Make sure offers and orders are commercially sound and comply with Customer’s contract and internal commercial procedures and process.

Manage BAU opportunities according to company guidelines and update them regularly.

Assure data quality to high standards.

Manage BAUs and work in general to meet KPIs

Build and maintain strong customer relationships.

Prepare and send status reports chasing Customers for outstanding POs.

Maintain opportunity schedule and reports on ongoing open opportunities.

Manage orders according to requests dates and monitor arrears in deliveries.

Co-operate with management to meet the employer’s legal duties and take reasonable care of their own health and safety and that of others who may be affected by their acts or omissions.

Qualifications:

Minimum of 5 GCSES (A*-C)

Degree level education beneficial but not required

Skills:

Competent of customer service principles and practices.

Competent in account managing dealing with orders and price requests.

Knowledge of administrative procedures.

Electronic sales ledger experience with regards to Sales Orders/Purchase Orders/Invoicing.

Manipulation of and exposure to customer databases.

Good interpersonal skills.

Excellent communication skills – verbal and written.

Good listening skills.

Problem analysis and problem-solving.

Attention to detail and accuracy.

Data collection and ordering.

Excellent customer service orientation.

Adaptability and Initiative.

Knowledge of Import/Export controls.

Competent on Microsoft Word and Excel.

Experienced in a Sales environment

Experience processing quotations and communicating them to customers.

Experience with CRM and MRP systems.

What we offer:

Flexible working hours and a hybrid working model for the right candidate. The first 2 months of this role you will be required to come to the office on a daily basis. Once a certain level of competency has been reached you will be eligible to work on a hybrid basis which does require a minimum of 3 days on site per week.

A company culture committed to Inclusion & Diversity and Sustainability.

Annual mentoring programme, Eaton University, and a robust reward and recognition framework.

Ongoing learning and global career development opportunities, including internal mobility.

Comprehensive induction support and a well‑structured onboarding experience.

The successful applicant will be in contact with US ITAR controlled technology, goods and information. As a condition of employment, employees with access to US ITAR controlled technology and goods may be required to undergo an additional screening process as part of the recruitment process.

#LI-FB1

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

Apply Now

Refine Your Search

customer support jobs in ringwood, ham

Customer Account Representative

Front of House Team Member

Ecommerce Merchandising Executive

Shop Manager

Customer Service Executive

Sales Administrator

Sales Assistant

Branch and Sales Support Administrator

Saturday Sales Advisor

Customer Assistant - Online

Admin Assistant / Website Support Assistant

Customer Assistant - Nights

Coffee Shop Entrepreneur

Lettings Negotiator

Operations Director

Client Accounts Administrator - Team Leader

Customer Assistant - Replenishment

Team Leader

Customer Service Advisor

Assistant Manager

I want to receive the latest job alerts for customer support in ringwood, ham

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