Hotel manager Work, Jobs in Risca, Cay (with Salaries)

General Manager
CWRT BLEDDYN HOTEL & SPA —Usk
- £55,000 - £60,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
14d
Maintenance Manager
Millennium Hotel and Resorts UK —Cardiff
- Up to £40,000 a year
- Full-time
- Hotel
- Free parking
- Employee discount
Quick apply
General Manager – Luxury Country House Hotel
Oakville South Wales Ltd/Oakville Resorts Ltd —Pontyclun
- £40,000 - £55,000 a year
- Full-time
- Hospitality
- Management
- Hotel
- Free parking
Quick apply
13d
Resort Assistant Night Manager
The Celtic Collection —Newport
- Full-time
- Hotel
- Communication skills
- Resort
- Employee discount
Hospitality Services Manager
Hallmark Care Homes —Cardiff
- Full-time
- Hospitality
- Maintenance
- Hotel
- Employee discount
4d
Food, Beverage & Kitchen Manager
Hotel Indigo Cardiff —Cardiff
- £35,500 a year
- Weekend availability
- Hospitality
- Hotel
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
7d
Assistant Night Manager - The Parkgate Hotel
The Celtic Collection —Cardiff
- Full-time
- Hotel
- Communication skills
- Resort
- Employee discount
7d
Guest Services Manager
Aztec Hotel & Spa —Bristol
- Full-time
- Hotel
- Leadership
- Restaurant
- Annual leave
- Employee assistance programme
Quick apply
Director of Sales
Hilton Cardiff —Cardiff
- Full-time
- Management
- Hotel
- Employee discount
- Referral programme
Quick apply
1d
Bistro Supervisor / Duty Manager
The Nant Ddu Lodge Hotel & Spa —Merthyr Tydfil
- £14.42 an hour
- Full-time
- Hospitality
- Hotel
- Human resources
- Free parking
- Employee discount
Quick apply
Hotel Manager
TravelodgeHotels —Weston-super-Mare
- Up to £31,500 a year
- Full-time
- Bar
- Hotel
- Leadership
- Annual leave
- Employee discount
Quick apply
Cluster Revenue Manager- Resorts
Delta Hotels by Marriott St Pierre Country Club —Chepstow
- Full-time
- Hotel
- Hotel experience
- Resort
Quick apply
13d
General Manager
Pencelli Hotel —Treorchy
- From £30,000 a year
- Full-time
- Hospitality
- Management
- Hotel
- Employee discount
- Sick pay
Quick apply
4d
Bar Manager
The Railway Hotel —Cardiff
- £14 an hour
- Part-time
- Hospitality
- Bar
- Culinary experience
- Employee discount
Quick apply
1d
Restaurant Manager
Aztec Hotel & Spa —Bristol
- Full-time
- Hotel
- Restaurant
- Annual leave
- Employee assistance programme
Quick apply
Assistant Maintenance Manager
The Bristol —Bristol
- Full-time
- Maintenance
- Hotel
- Hotel experience
- Free parking
- Employee discount
Quick apply
Assistant Manager
Almondsbury Inn & Lounge —Bristol
- £35,000 a year
- Full-time
- Hotel
- Organisational skills
- IT
- Employee assistance programme
Quick apply
Assistant Food & Beverage Manager
Future Inn Bristol —Bristol
- Full-time
- Hotel
- Hotel experience
- Employee discount
Quick apply
8d
Night Manager
Doubletree by Hilton Bristol North —Bristol
- Full-time
- Bar
- Hotel
- Leadership
- Free parking
- Employee assistance programme
Quick apply
12d
Guest Service Team Leader
NOVOTEL —Cardiff
- £14.45 a month
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee discount
- Referral programme
Quick apply

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General Manager

CWRT BLEDDYN HOTEL & SPA -
Usk

Quick apply

Job details

Full-time
£55,000 - £60,000 a year
14 days ago

Benefits

Company pension

Qualifications

Hospitality
Management
Customer service
ADR
Leadership
Communication skills
Hotel experience

Full job description

Overview
We are seeking an experienced and dynamic General Manager to lead and oversee the daily operations of our Hotel. The Hotel General Manager is responsible for the overall management and performance of the hotel, ensuring exceptional guest satisfaction, operational efficiency, financial profitability, compliance with UK regulations, and effective leadership of all hotel departments.

Job Title: Hotel General Manager
Location: Cwrt Bleddyn Hotel & Spa, Usk, Monmuthshire
Reports To: Director

Key Responsibilities

Operations Management

Oversee the day-to-day operations of all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, Sales, and Human Resources.
Ensure the hotel maintains high standards of service, cleanliness, and guest experience.
Monitor and improve operational procedures and service delivery.

Financial Management

Prepare and manage annual budgets and forecasts.
Monitor revenue, costs, payroll, and departmental expenditures.
Maximise occupancy, Average Daily Rate (ADR), and Revenue per Available Room (RevPAR).
Analyse financial reports and implement strategies to improve profitability.

Guest Experience

Ensure outstanding customer service and guest satisfaction.
Address and resolve guest complaints and feedback promptly and professionally.
Maintain high guest review scores and brand standards.

People Management

Recruit, train, develop, and motivate employees.
Conduct performance reviews and manage employee relations matters.
Foster a positive workplace culture and ensure compliance with employment legislation.
Lead departmental managers and promote teamwork across the hotel.

Sales and Business Development

Develop and implement sales and marketing strategies to increase revenue.
Build relationships with corporate clients, travel agents, tour operators, and local businesses.
Promote meetings, events, conferences, and group bookings.

Health, Safety and Compliance

Ensure compliance with UK employment law, health and safety regulations, fire safety requirements, food hygiene standards, GDPR, and licensing regulations.
Conduct regular risk assessments and ensure all statutory requirements are met.
Maintain company policies and operational standards.

Strategic Leadership

Develop and implement business plans to achieve hotel objectives.
Identify opportunities for growth, efficiency, and market expansion.
Monitor industry trends and competitor activity.

Skills and Qualifications

Proven experience as a Hotel General Manager
Strong leadership, communication, and interpersonal skills.
Excellent financial and commercial acumen.
Knowledge of hotel property management systems (PMS) and revenue management.
Strong problem-solving and decision-making abilities.
Knowledge of hospitality legislation and compliance requirements.

Experience

Minimum 5–10 years of hotel management experience, including senior leadership roles.
Experience managing high-volume hotels, airport hotels, conference hotels, or MICE operations is advantageous.

Key Performance Indicators (KPIs)

Guest Satisfaction Scores
Revenue Growth
Occupancy and ADR Performance
Profitability
Employee Retention and Engagement
Health & Safety

Pay: £55,000.00-£60,000.00 per year

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

hotel manager jobs in risca, cay

General Manager

Maintenance Manager

General Manager – Luxury Country House Hotel

Resort Assistant Night Manager

Hospitality Services Manager

Food, Beverage & Kitchen Manager

Assistant Night Manager - The Parkgate Hotel

Guest Services Manager

Director of Sales

Bistro Supervisor / Duty Manager

Hotel Manager

Cluster Revenue Manager- Resorts

General Manager

Bar Manager

Restaurant Manager

Assistant Maintenance Manager

Assistant Manager

Assistant Food & Beverage Manager

Night Manager

Guest Service Team Leader

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