Customer service supervisor Work, Jobs in Risley, Dby (with Salaries)

Customer & Sales Support Team Leader
Keystone Group —Swadlincote
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Car Sales Controller/ Assistant Store Manager
Carsa Limited —Mountsorrel
- Up to £60,000 a year
- Full-time
- Sales
- Customer service
- Computer literacy
- Health & wellbeing programme
- Referral programme
Quick apply
Administration Team Leader (Radiology)
Nuffield Health —Derby
- Up to £30,750 a year
- Full-time
- Customer service
- Computer skills
- Communication skills
- Annual leave
- Employee discount
Guest Services Supervisor
Hilton —Derby
- £13.58 an hour
- Full-time
- Bar
- Employee stock purchase plan
- Annual leave
Retail Supervisor - Full Time
Farmfoods —Long Eaton
- £13.61 an hour
- Overtime
- Supervising experience
- Annual leave
- Employee discount
Quick apply
5d
Sales Team Supervisor
Southern Sheeting —Wymeswold
- Full-time
- Sales
- Customer service
- Basic maths
- Free parking
- Health & wellbeing programme
Quick apply
12d
Food & Beverage Supervisor
Makeney Hall Hotel Limited —Belper
- £12.80 - £13.20 an hour
- Weekend availability
- Serving
- Hospitality
- Management
- Free parking
- Employee discount
Quick apply
Managed Services Team Leader
MHR INTERNATIONAL UK LIMITED —Nottingham
- Management
- Leadership
- Communication skills
- Employee discount
- Referral programme
Customer & Sales Support Team Leader
The Keystone Group UK —Swadlincote
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick apply
2d
Sales - Supervisor
New Look —Nottingham
- Part-time
- Microsoft Word
- Communication skills
Starbucks Shift Supervisor
EG Group —Derby
- £13.55 an hour
- 8 hour shift
- Hospitality
- Supervising experience
- Organisational skills
- Employee assistance programme
- Employee discount
Shift Manager
Wingstop UK - Nottingham —Nottingham
- £13.75 an hour
- Part-time
- Leadership
- Restaurant
- Communication skills
- Employee discount
Quick apply
Supervisor (Full-Time)
Pandora Jewelry —Nottingham
- £14.80 an hour
- Full-time
- Sales
- Customer service
- Driving
- Employee discount
SIA Door Supervisor - Derbyshire
NVC Security —Derby
- Part-time
- Hospitality
- Customer service
- English
Quick apply
Team Leader
NEXT —Nottingham
- £13.84 an hour
- Full-time
- Customer service
Team Leader/Duty Manager
Axed Nottingham —Nottingham
- £13 an hour
- Part-time
- Social media management
- Organisational skills
- In-person
- Store discount
- Flexitime
Quick apply
4d
Office Supervisor
Twinlakes Park —Melton Mowbray
- Full-time
- Microsoft Office
- Administrative experience
- Supervising experience
- Free parking
- Employee discount
Quick apply
Store Leader
92 Degrees —Kimberley
- From £27,500 a year
- Full-time
- Hospitality
- Management
- Supervising experience
- Store discount
- Employee discount
Quick apply
Hospitality Team Leader
The Eden Melton Ltd —Melton Mowbray
- £14 an hour
- Weekend availability
- Hospitality
- Bar
- Supervising experience
- Annual leave
- Employee discount
Quick apply
2d
Assistant Store Manager
M&S Opticians —Derby
- Sales
- Customer service
- Business development
Quick apply

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Customer & Sales Support Team Leader

Keystone Group -
Swadlincote

Apply Now

Job details

Full-time

Qualifications

CRM software
Sales support
Microsoft Excel
Customer service
Microsoft Office
Continuous improvement
Organisational skills
Relationship management
IT
Leadership
Communication skills

Full job description

Join Keystone Lintels!

At Keystone Lintels, we're proud to be the UK's leading lintel manufacturer, delivering innovative construction solutions backed by exceptional customer service. As our business continues to grow, we're looking for an experienced and motivated Customer & Sales Support Team Leader to help drive performance, develop our people, and ensure we continue to provide an outstanding customer experience.

If you're passionate about leading teams, improving processes, and putting customers first, we'd love to hear from you.

The Role

As Customer & Sales Support Team Leader, you'll support the Customer & Sales Support Manager in the day-to-day leadership and development of the Customer Support and Sales Support teams. You'll play a key role in ensuring project pipelines, lead management, quotation processing, and customer service standards are delivered efficiently while helping the team achieve productivity and performance targets.

This is an excellent opportunity for someone with strong leadership skills, a customer-focused mindset, and experience working within a fast-paced sales support or customer service environment.

Key Responsibilities

Support the Customer & Sales Support Manager with the daily management and development of the Customer Support and Sales Support teams.
Lead, coach and develop team members through inductions, ongoing training and performance support.
Promote and champion a positive Health & Safety culture, ensuring all team members understand and follow company procedures.
Monitor the quality and accuracy of leads logged within Keylink.
Ensure lead, quotation and customer data is recorded accurately and within agreed timescales.
Manage customer enquiries, ensuring prompt, professional and effective resolution.
Foster a customer-first culture, delivering exceptional service to both internal and external customers.
Coordinate requests and communication between internal departments and external sales teams.
Produce reports for key customers and senior management.
Support the Sales Support Manager with departmental administration and reporting.
Maintain effective communication across departments to ensure seamless customer service.
Provide cover across team functions when required.
In the absence of the Customer & Sales Support Manager, oversee team performance and day-to-day operations.
Ensure departmental objectives align with wider regional and company goals.
Undertake any other duties appropriate to the role and within your capability.

About You

We're looking for someone who brings:

Previous experience in a Team Leader or Supervisory role within Customer Service, Sales Support or a similar environment.
Excellent leadership, coaching and people development skills.
Outstanding customer service and relationship management abilities.
Strong organisational skills with excellent attention to detail.
Confidence managing workloads, priorities and deadlines in a fast-paced environment.
Excellent communication skills with the ability to build effective relationships across departments.
Experience using CRM systems.
IT skills, including Microsoft Office, particularly Excel.
A proactive approach with excellent problem-solving and decision-making skills.
A commitment to continuous improvement and delivering high-quality results.

If you're ready to take the next step in your leadership career and help shape an exceptional customer and sales support function, we'd love to hear from you.

Part of Keystone Group, Keystone Lintels is a market leading manufacturer of steel lintels. Founded in 1989, it is now a multisite manufacturing operation with locations in Swadlincote (South Derbyshire) and Cookstown (N. Ireland) to service both UK and Irish construction markets. It’s extensive and growing range of Hi-therm+ lintels, standard and special steel lintels, Brickslip lintels and windposts is award winning and celebrated throughout the industry.

Why join us? Click here to find out more.

Apply Now

Refine Your Search

customer service supervisor jobs in risley, dby

Customer & Sales Support Team Leader

Car Sales Controller/ Assistant Store Manager

Administration Team Leader (Radiology)

Guest Services Supervisor

Retail Supervisor - Full Time

Sales Team Supervisor

Food & Beverage Supervisor

Managed Services Team Leader

Customer & Sales Support Team Leader

Sales - Supervisor

Starbucks Shift Supervisor

Shift Manager

Supervisor (Full-Time)

SIA Door Supervisor - Derbyshire

Team Leader

Team Leader/Duty Manager

Office Supervisor

Store Leader

Hospitality Team Leader

Assistant Store Manager

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