Customer support & client services Work, Jobs in Risley, Dby (with Salaries)

Client Experience Co-Ordinator
We Fix Feet Limited —Ilkeston
- £24,960 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Health & wellbeing programme
- Employee discount
Quick apply
Customer Support Specialist
TMS (Analysis) Ltd —Nottingham
- From £29,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- English
Quick apply
9d
Office Administrator
Southdown Group Limited —Kegworth
- £12.71 an hour
- Part-time
- Customer service
- Maintenance
- English
Quick apply
12d
Administrative Assistant
MSS —Derby
- £13.50 - £13.80 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Customer Experience (CX) Advisor
Boots —Nottingham
- £25,652.88 a year
- Part-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Office Administrator
Focus Consultants —Nottingham
- Up to £27,500 a year
- Part-time
- Customer service
- English
- Microsoft Office
- Health & wellbeing programme
- Life insurance
Quick apply
1d
Customer Services Executive
Reconomy Connect —Newark-on-Trent
- £27,980 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Salesforce
- Employee assistance programme
- Employee discount
Service Advisor - Multi Franchise
Stoneacre —Derby
- £25,484 - £30,000 a year
- Full-time
- English
- Free parking
- Health & wellbeing programme
Quick apply
Contract Administrator- Fix term
Sureserve —Derby
- £27,967 a year
- Customer service
- Administrative experience
- Contracts
- Annual leave
Quick apply
Traffic Management Support Coordinator
Go Traffic Management —Derby
- £33,046 a year
Quick apply
Mobile Guest Services Support
NAB-Jones Lang LaSalle Services —Derby
- Full-time
- Microsoft Outlook
- Computer literacy
- Microsoft Office
- Annual leave
Quick apply
Streetworks Coordinator
Network Plus —Derby
- £30,000 - £35,000 a year
- Full-time
- Organisational skills
- Communication skills
Quick apply
Sales Assistant | Customer Service Advisor | Immediate Start
The Limitless Organisation —Leicester
- £500 - £900 a week
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
1d
Business Coordinator - Project Planner/ Scheduler (Social Housing Construction)
Gratton Construction Limited —Derby
- £27,000 - £32,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Free parking
- Sick pay
Quick apply
Customer Service Representative
Rainbow Restoration —Mansfield
- £28,500 a year
- Full-time
- Computer literacy
- In-person
- Work from home
Quick apply
2h
Customer Liaison Officer
Places for People —Derby
- £30,000 a year
- IT
- Communication skills
- Employee discount
- Flexible schedule
12d
Contact Centre Manager
ReviewSolicitors Ltd —Nottingham
- £45,000 - £55,000 a year
- 8 hour shift
- Sales
- Salesforce
- In-person
- Free parking
- Annual leave
Quick apply
8d
Projects Administration
Rehlko —Heanor
- Full-time
- Organisational skills
- Communication skills
- Negotiation
- Employee assistance programme
- Employee discount
Client Services Advisor
Soane Britain —Leicester
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
Mobile Guest Services Support
JLL —Derby
- Full-time
- Microsoft Outlook
- Computer literacy
- Microsoft Office
- Annual leave

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customer support & client services jobs near risley, dby

Client Experience Co-Ordinator

We Fix Feet Limited -
Ilkeston

Quick apply

Job details

Full-time
£24,960 a year

Benefits

Health & wellbeing programme
On-site gym
Employee mentoring programme
Company pension
Company events
Employee discount
On-site parking

Qualifications

Customer service
GCSE
Communication skills
Office experience

Full job description

About We Fix Feet

We exist to keep people moving, living pain-free, and doing what they love. As a modern, multi-award-winning Podiatry and MSK Rehabilitation clinic in Ilkeston and Beeston, we don't just treat feet, we change lives. Every client who walks through our door deserves expert care, a warm welcome, and a memorable experience that keeps them coming back.

This is a team that shows up with energy and purpose every single day. We invest in the people who join us, lift each other up, and genuinely celebrate the difference we make together. If you're looking for more than just a job, this is it.

'We Treat. We Move. We Improve. Together"

Our Values - yours too?

Care - We treat people, not just symptoms,

Own it - Take pride, act with integrity

Grow - Act with meaning

Team - We lift each other up

Be Memorable - WOW interaction

The Role:

You are the linchpin of the clinic, the first face clients see, the voice on the phone, and the energy that sets the tone of every visit. You'll connect clients to the right clinicians and treatments, manage bookings, support the wider team, and make sure every person who walks in leaves better than they arrived.

This is not a passive reception role. We need someone who owns their day completely, takes pride in every detail, brings genuine enthusiasm to every interaction, and measures their success by the smiles they create and the rebookings they earn. If you thrive when you're busy, love people, and take deep personal satisfaction in doing things properly, read on.

What you'll be doing

Being the warm, energetic first point of contact for every client, new and returning
Managing clinic diaries, bookings, and client records in Cliniko
Converting enquiries and confidently guiding clients towards the right treatments and packages
Following up with new clients within 24 hours and actively driving our rebooking rate
Supporting marketing tracking, social media and promotional campaigns
Maintaining a clean, welcoming, and well-branded reception and waiting area
Handling stock, payments, montly fire audits, and end-of-day administration
Actively contributing to team meetings, CPD sessions, and clinic development

What we're looking for

Genuine energy and passion for delivering outstanding client experiences
Proven background in a client-facing or customer service role
Someone who takes full ownership, no task-list mentality here
A strong communicator, confident on the phone, face-to-face, and in writing
Organised and methodical, able to multitask at pace without dropping the ball
A natural team player who lifts those around them
Adaptable, calm under pressure, and flexible to business needs
IT confident, comfortable with clinic software, Google platforms, and email

Salary and Package

£24,960 pa

20 Days holiday + bank holidays
Never work your birthday
Weekly 1:1 mentorship programme
Uniform provided
Career development support
3% employer pension
CPD + Clinic library access
Quarterly Social Events
Inspiring, supportive leadership

Room to grow

Do you get it, want it and have the capacity to do it? We genuinely invest in our people, personally and professionally. Through our mentorship programme, weekly CPD and a leadership team that believes in you, this role is a launchpad for someone who wants to grow, not just a place to clock in and out. We grow our people. That's a promise.

Closing date: 19th June 2026

Interviews: Wednesday 1st July

Pay: £24,960.00 per year

Benefits:

Company events
Company pension
Employee discount
Employee mentoring programme
Health & wellbeing programme
On-site gym
On-site parking

Application question(s):

This role is based in Ilkeston with occasional Saturday mornings required. Are you able to and willing to commit to that?
In your own words, what does delivering a truly WOW client experience actually look like in practice? Give us a real example from your own experience.
We Fix Feet is built on five core values: Care, Own It, Grow, Team and Be Memorable. Which one resonates with you and why?

Work Location: In person

Quick apply

Refine Your Search

customer support & client services jobs in risley, dby

Client Experience Co-Ordinator

Customer Support Specialist

Office Administrator

Administrative Assistant

Customer Experience (CX) Advisor

Office Administrator

Customer Services Executive

Service Advisor - Multi Franchise

Contract Administrator- Fix term

Traffic Management Support Coordinator

Mobile Guest Services Support

Streetworks Coordinator

Sales Assistant | Customer Service Advisor | Immediate Start

Business Coordinator - Project Planner/ Scheduler (Social Housing Construction)

Customer Service Representative

Customer Liaison Officer

Contact Centre Manager

Projects Administration

Client Services Advisor

Mobile Guest Services Support

I want to receive the latest job alerts for customer support & client services in risley, dby

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