customer support coordinator Work, Jobs in rocester, sts (with Salaries)

Service Coordinator
Mastermover —Ashbourne
- CRM software
- Salesforce
- Organisational skills
Order fulfilment Coordinator
EU Automation —Stafford
- £26,950 a year
- Full-time
- Hybrid work
- Word processing
- Organisational skills
- IT
- Employee assistance programme
- Life insurance
Quick apply
7d
Business Coordinator - Project Planner/ Scheduler (Social Housing Construction)
Gratton Construction Limited —Derby
- £27,000 - £32,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Free parking
- Sick pay
Quick apply
7d
Patient Services Coordinator/Receptionist - Business Admin Level 3 Apprenticeship w/ Clinical Coding
Waterhouses Medical Practice —Stoke-on-Trent
- £10 an hour
- Part-time
- Administrative experience
- Organisational skills
- IT
Quick apply
Customer Service Administrator/Co-ordinator
Weedon PSC Ltd —Cannock
- Full-time
- Microsoft Excel
- Customer service
- Project management
- Free parking
Quick apply
4d
AI First Customer Support Coordinator
BOHSA LTD —Stoke-on-Trent
- Up to £25,000 a year
- Full-time
- Administrative experience
- In-person
- Free parking
- Annual leave
Quick apply
3d
Property & Facilities Service Coordinator
Molson Coors Brewing Company —Burton-On-Trent
- Microsoft Office
- Organisational skills
- Communication skills
Customer Service Coordinator (Sales Administrator)
DS Smith —Belper
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Employee assistance programme
- Employee discount
Ocean Imports Coordinator
CEVALogistics —Ashby-De-La-Zouch
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
Customer Care Co-Ordinator
Network Plus —Alfreton
- £28,000 - £28,600 a year
- Communication skills
Quick apply
1d
Service Coordinator
United Plant Services —Cannock
- Full-time
- Communication skills
14d
Part-Time Sales Support Coordinator
Tradelink Direct Ltd —Stoke-on-Trent
- £12.71 - £13.60 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Customer Service & Office Coordinator
Luna Garden Rooms —Alfreton
- £30,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
9d
Service Coordinator
United Plant —Cannock
- Full-time
- Communication skills
Quick apply
13d
Service Transformation Coordinator
Cromwell Group —Derby
- Full-time
- Data analysis skills
- IT
- Power tools
Service Coordinator - Out of Hours
ISS Facility Services —Stoke-on-Trent
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Internal Sales Coordinator
Keystone Group —Swadlincote
- Full-time
- Sales
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
9h
Sales Administration Coordinator
A B Gee of Ripley Ltd —Ripley
- From £25,000 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
8d
Service Coordinator
ISS Facility Services —Stoke-on-Trent
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Service Coordinator (Helpdesk)
ISS Facility Services —Stoke-on-Trent
- Customer service
- Microsoft Office
- Administrative experience
Quick apply

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customer support coordinator jobs near rocester, sts

Service Coordinator

Mastermover -
Ashbourne

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Job details

Qualifications

CRM software
Salesforce
Data management
Organisational skills
Communication skills
Help desk

Full job description

Company: MasterMover Ltd

Location: Ashbourne, Derbyshire

Company Overview: MasterMover is a leading provider of innovative material handling solutions. With a focus on electric tugs and automation, we empower companies to enhance productivity and safety. Our patented products are used by leading global industrial brands to improve workplace efficiency. With our global headquarters in the UK and operations across the USA, France, Germany, and an extended partner network, we have an exciting future ahead.

Position Overview: As Service Coordinator, you will be a central point of contact for our Rest of World (ROW) customers and service partners, coordinating and progressing service enquiries from start to resolution. You will ensure a consistent, high-quality customer experience through effective case management, collaboration, and timely communication.

Responsibilities:

Manage and coordinate ROW service requests, ensuring timely resolution and clear communication throughout
Maintain accurate records of all service cases within CRM and tracking systems
Provide proactive updates to customers and internal stakeholders
Collaborate with internal teams (Parts, Technical Support, Sales, Warranty, Production, Engineering) to resolve issues efficiently
Coordinate with global service partners to support onsite servicing and repairs
Monitor case progress, identifying delays, trends, or recurring issues and escalating where appropriate
Support service reporting, performance tracking, and continuous improvement initiatives

Who We’re Looking For:

We’re looking for a highly organised and customer-focused individual who thrives in a fast-paced, process-driven environment. You will be proactive, calm under pressure, and confident managing multiple priorities while maintaining excellent service standards.

The Ideal Candidate Will Have:

Experience in a service coordination, helpdesk, or operations role
Strong organisational skills and the ability to manage multiple cases simultaneously
Excellent written and verbal communication skills
A customer-first mindset with a proactive and solutions-focused approach
Confidence working cross-functionally and building strong working relationships
Experience using CRM systems (e.g. Salesforce, HubSpot or similar)

Desirable:

Experience coordinating field technicians or service partners

Why Join MasterMover?

Be part of a growing, innovative global business
Work with industry-leading products and customers
Collaborative and supportive team environment
Opportunities to contribute to process improvements and service excellence

Apply Now

Refine Your Search

customer support coordinator jobs in rocester, sts

Service Coordinator

Order fulfilment Coordinator

Business Coordinator - Project Planner/ Scheduler (Social Housing Construction)

Patient Services Coordinator/Receptionist - Business Admin Level 3 Apprenticeship w/ Clinical Coding

Customer Service Administrator/Co-ordinator

AI First Customer Support Coordinator

Property & Facilities Service Coordinator

Customer Service Coordinator (Sales Administrator)

Ocean Imports Coordinator

Customer Care Co-Ordinator

Service Coordinator

Part-Time Sales Support Coordinator

Customer Service & Office Coordinator

Service Coordinator

Service Transformation Coordinator

Service Coordinator - Out of Hours

Internal Sales Coordinator

Sales Administration Coordinator

Service Coordinator

Service Coordinator (Helpdesk)

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