Executive chef manager Work, Jobs in Roehampton, Gtl (with Salaries)

Operations & Customer Service Executive / Manager
Butcher and Edmonds Ltd —London
- £30,000 - £37,000 a year
- Full-time
- Hospitality
- ERP systems
- English
- Employee discount
Quick apply
10d
Executive Chef Manager
Impact Food Group —London
- £55,000 a year
- Weekend availability
- Organisational skills
- Budgeting
- Leadership
- Annual leave
- Employee discount
Quick apply
9d
National Sales Executive – Foodservice (Hotels, Restaurant Groups, Workplace Dining & Leisure)
Saram Chef Ltd —London
- £35,000 - £45,000 a year
- Full-time
- Up to 50% travel
- Hotel
- Business development
Quick apply
9d
DEPUTY HOSPITALITY & EVENTS MANAGER
Houston & Hawkes —London
- £45,000 - £48,000 a year
- Full-time
- Hotel
- Leadership
- Employee assistance programme
Quick apply
People Development Manager
BROADWICK SOHO —London
- Up to £55,000 a year
- Full-time
- Hotel
- Human resources
- Recruiting
- Employee assistance programme
- Referral programme
Quick apply
Group Executive Head Chef - Reigate
Chartwells —Reigate
- £60,000 a year
- Hospitality
- Business development
- Continuous improvement
Regional Director, Cecconi's & Public Restaurants UK & Europe
Soho House & Co. —London
- Hospitality
- Restaurant management
- Business development
- Employee discount
Quick apply
6d
Lounge Manager
DO & CO Airline Catering —Hounslow
- Full-time
- Customer service
- English
- Mentoring
- Referral programme
Quick apply
Marketing and CRM Manager
Lumina Rose Consulting —Woking
- Up to £55,000 a year
- Part-time
- Hybrid work
- Analysis skills
- Leadership
- Analytics
- Free parking
- Employee discount
Quick apply
13d
Executive Head Chef
Wotton House —Dorking
- £60,000 - £70,000 a year
- Full-time
- Hotel
- Mentoring
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
3d
Food & Beverage Manager
Home House —London
- Up to £78,000 a year
- Full-time
- Bar
- Continuous improvement
- Budgeting
- Employee discount
Quick apply
Field Sales & Account Executive – Foodservice
MeatGiant —Croydon
- £25,000 - £30,000 a year
- Full-time
- Business development
- In-person
- Leadership
- Free parking
Quick apply
Relief Chef Manager - Lewisham
Olive Dining —Lewisham
- £42,000 a year
- Weekend availability
- Communication skills
- School
- Employee assistance programme
10d
Social Media Manager
Firmdale Hotels - Marketing —London
- Weekend availability
- Hospitality
- Bar
- Social media management
- Language training provided
- Employee discount
Quick apply
2d
Social Media Manager
Millennium Hotel and Resorts UK —London
- Social media management
- Customer service
- English
- Annual leave
- Employee discount
Quick apply
Guest Relations Supervisor
Hilton —London
- Full-time
- Hotel
- Supervising experience
- Communication skills
Senior Sales Executive (Fixed Term Contract) MJMK Restaurants
MJMK Restaurants —London
- Up to £35,000 a year
- Temporary
- Restaurant
- Employee discount
- Referral programme
Quick apply
Assistant Events Operations Manager
The Hongkong and Shanghai Hotels, Limited —London
- Hotel
- Organisational skills
- Leadership
Senior Recruiter
Listen Labs —London
- Communication skills
- Analytics
- Gym membership
- Life insurance
5d
Executive Chef Manager
Aspens —Abbey Wood
- £35,000 - £37,000 a year
- Full-time
- Sales
- Mentoring
- Budgeting
13d

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Operations & Customer Service Executive / Manager

Butcher and Edmonds Ltd -
London

Quick apply

Job details

Permanent | Full-time
£30,000 - £37,000 a year
10 days ago

Benefits

Company pension
Employee discount

Qualifications

Hospitality
Record keeping
Customer communication
Customer service call handling
Report writing
Operations management
Inbound customer enquiry call handling
Report generation
ERP systems
Logistics
Process improvement
Sales administration
ERP software
English
Administrative and business operations experience
Client services
Data entry
Organisational skills
Customer support
Customer interaction
Order processing
Bookkeeping
Supply chain customer service

Full job description

Location: Waterloo, London
Hours: 4:00am–1:00pm, plus one Friday night shift per fortnight
Salary: £30,000–£40,000, depending on experience

The role

We are looking for a highly organised and adaptable person to join our small office team at a busy London food wholesaler.

This is a crucial hybrid role sitting between operations, customer service, sales administration and basic finance. It is not a traditional sales account-management position. You will help ensure that customer orders are processed accurately, deliveries run smoothly and the day-to-day operation of the business remains organised.

The role could suit an operations or administrative professional who would like to become more customer-facing. It could equally suit someone from a sales or customer-service background who enjoys detail, systems and operational responsibility.

We are open to candidates at different stages of their careers. A more junior candidate could join as an Operations & Customer Service Executive and develop into the position, while an experienced candidate could take ownership of the role at manager level.

You will join a small office team consisting of the General Manager/Sales Director and a Credit Controller/Customer Service Executive. As a result, you will need to be comfortable taking responsibility, switching between priorities and helping wherever required.

Key responsibilities

Order processing and customer service

Take customer orders by telephone, email and other ordering channels.
Enter orders accurately and efficiently into our ERP system.
Provide telephone customer service to chefs and hospitality customers, particularly during the busy period between 8:00am and midday.
Respond to product, availability, pricing, delivery and order queries.
Resolve routine problems quickly and escalate more complex issues when required.
Build strong, helpful relationships with customers through reliable day-to-day service.
Support customers with additions, amendments, shortages and urgent requirements.

Operations and delivery coordination

Act as a link between the office, customers, warehouse and delivery team.
Help coordinate our five delivery drivers throughout the morning.
Communicate delivery instructions, changes and customer requirements clearly.
Respond to delivery queries and help resolve delays or other issues.
Ensure relevant information is passed accurately between customers, drivers and the wider team.
Support the smooth running of daily sales and delivery operations.

Systems and administration

Maintain accurate customer, order, pricing and product information.
Carry out regular data entry and general sales administration.
Support the business through its move to a new ERP system.
Help test processes, identify issues and ensure information is transferred accurately.
Contribute to improving administrative and operational processes.
Produce basic reports and information when required.

Bookkeeping support

Undertake basic bookkeeping and finance administration.
Assist with invoices, credits, account queries and record keeping.
Work closely with the Credit Controller to ensure customer information is accurate.
Investigate straightforward discrepancies and ensure supporting information is properly recorded.

Night-team cover

Work one Friday night shift per fortnight as part of the normal rota.
Provide holiday cover for the Night Sales Operations Manager for approximately 24 shifts per year.
Manage night-time order processing and sales operations confidently when providing cover.
Ensure a clear and accurate handover between the night and daytime teams.

General responsibilities

Provide flexible support across the business as priorities change.
Complete ad hoc administrative and operational tasks.
Help maintain high standards of accuracy, communication and customer service.
Take ownership of problems and follow them through to resolution.

About you

You will be practical, dependable and comfortable working in a fast-moving environment where customer requirements can change quickly.

You should have:

Strong organisational skills and excellent attention to detail.
A confident, friendly and professional telephone manner.
Experience in operations, administration, customer service, sales support or a related role.
The ability to enter and manage data accurately.
Confidence using business software and learning new systems.
The ability to prioritise several competing tasks.
A calm and solutions-focused approach to problems.
The confidence to communicate with customers, drivers, warehouse colleagues and managers.
A willingness to take responsibility within a small team.
Flexibility around the early-morning hours, Friday-night rota and holiday-cover requirements.

Experience of foodservice, hospitality, wholesale, logistics, order processing, bookkeeping or ERP systems would be useful, but is not essential for the right candidate.

What we offer

A salary of £30,000–£37,000, depending on experience and the level of responsibility assumed.
The opportunity to occupy a central and influential position within a growing business.
Broad exposure to customer service, sales operations, logistics, finance and business systems.
The chance to play an important role in the implementation of a new ERP platform.
Genuine scope for the position to develop as the business grows.
A supportive, close-knit working environment where individual contributions are visible and valued.
Annual 4 weeks' holiday
Discretionary Christmas bonus
Company Pension
Discounted Staff Meat
A supportive & collaborative working environment

This is an excellent opportunity for someone who enjoys both people and processes: a capable operator who wants more customer contact, or a customer-facing professional who would like to develop broader operational experience.

Job Types: Full-time, Permanent

Pay: £30,000.00-£37,000.00 per year

Benefits:

Company pension
Employee discount

Ability to commute/relocate:

London SE1 7LD: reliably commute or plan to relocate before starting work (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

executive chef manager jobs in roehampton, gtl

Operations & Customer Service Executive / Manager

Executive Chef Manager

National Sales Executive – Foodservice (Hotels, Restaurant Groups, Workplace Dining & Leisure)

DEPUTY HOSPITALITY & EVENTS MANAGER

People Development Manager

Group Executive Head Chef - Reigate

Regional Director, Cecconi's & Public Restaurants UK & Europe

Lounge Manager

Marketing and CRM Manager

Executive Head Chef

Food & Beverage Manager

Field Sales & Account Executive – Foodservice

Relief Chef Manager - Lewisham

Social Media Manager

Social Media Manager

Guest Relations Supervisor

Senior Sales Executive (Fixed Term Contract) MJMK Restaurants

Assistant Events Operations Manager

Senior Recruiter

Executive Chef Manager

I want to receive the latest job alerts for executive chef manager in roehampton, gtl

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