Customer success manager Work, Jobs in Rolleston, Sts (with Salaries)

Customer Success Manager
Wireless Logic mdex GmbH —Coalville
- Hybrid work
- Salesforce
- Organisational skills
- Leadership
Customer Success Manager
nurtur.group —Derby
- £25,000 a year
- Weekend availability
- Hybrid work
- Free parking
- Sick pay
5d
Customer Service Manager
First Fence —Swadlincote
- £35,000 - £37,000 a year
- Full-time
- CRM software
- Microsoft Office
- Analysis skills
- Annual leave
- Employee discount
Quick apply
Global Senior Manager, Customer Happiness (1 year contract)
DECIEM —Nottingham
- Hybrid work
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Regional Customer Relationship Manager
Barchester Healthcare —Lichfield
- From £400,000 a year
- Microsoft Powerpoint
- Salesforce
- Communication skills
Quick apply
12d
Customer and Sales Support Team Leader
The Keystone Group UK —Swadlincote
- Full-time
- CRM software
- Supervising experience
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
3d
Customer Service Manager
IWG —Nottingham
- Up to £40,000 a year
- Customer service
- Team management
- Guest services
6d
Customer Success Manager
CODA Testing —Salt
- Full-time
- CRM software
- Bachelor's degree
- No degree
Account Manager
EPX Limited —Stafford
- £33,000 - £48,000 a year
- Full-time
- Hybrid work
- Business development
- No degree
- Free parking
- Health & wellbeing programme
Quick apply
16h
Customer Experience Manager
Sainsbury's —Burton-On-Trent
- From £32,700 a year
- Customer service
- Retail management
- Leadership
- Employee discount
4d
Account Manager
Safetykleen —Loughborough
- £32,000 - £35,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Referral programme
Quick apply
Business Development Manager
Pentagon Motor Group —Ilkeston
- Microsoft Outlook
- Word processing
- Computer literacy
Quick apply
14d
Hire Manager
First Fence —Swadlincote
- Monday to Friday
- Business development
- Continuous improvement
- Travel
- Annual leave
- Employee discount
Quick apply
12d
Account Manager - Derby
One Big Circle —Derby
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Business development
Quick apply
13d
Customer Service Manager
International Workplace Group plc —Nottingham
- Up to £40,000 a year
- Full-time
- Customer service
- Team management
- In-person
6d
Customer Retention Executive
Crystal Specialist Finance —Tamworth
- £26,500 - £28,500 a year
- Full-time
- Microsoft Word
- Computer literacy
- Analysis skills
- Employee discount
- Sick pay
Quick apply
15h
Sales Manager
First Fence —Swadlincote
- £40,000 - £45,000 a year
- Monday to Friday
- Budgeting
- Leadership
- Annual leave
- Employee discount
Quick apply
12d
Fleet Manager
Vertu Motors —Nottingham
- £50,000 - £70,000 a year
- Full-time
- Business development
- Communication skills
- Negotiation
Quick apply
Customer Service
Trelleborg Sealing Solutions - Aerospace —Swadlincote
- Monday to Friday
- Communication skills
- Employee assistance programme
- Referral programme
13d
International Regional Sales Manager
Mastermover —Ashbourne
- Full-time
- Remote
- Microsoft Powerpoint
- Business development
- In-person

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customer success manager jobs near rolleston, sts

Customer Success Manager

Wireless Logic mdex GmbH
Coalville

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Job details

Qualifications

Sales support
Client engagement
Stakeholder liaison
Salesforce
UK GDPR
Internal department liaison
Complaint handling
General Data Protection Regulation (GDPR)
ITIL
Contract renewal support
Customer renewal management
Churn prevention
Customer loyalty building
Organisational skills
Relationship management
Customer interaction
Account management
Leadership
Communication skills
Negotiation

Full job description

What we’re all about:

Job Title: Customer Success Manager

Department: Operations

Reporting To: Head of Operations

The Company

Mobius Networks is a global provider of enterprise mobile connectivity solutions, helping businesses stay connected through reliable mobile airtime, IoT connectivity and managed network services.

Purpose of the role

To drive business growth and retention by building and protecting strong, long-term customer relationships. To act as the primary liaison between customers, Mobius Account Management and internal teams, focusing on customer satisfaction, contract renewals, upselling, and conflict resolution.

Reporting to and working with the Head of Operations, to ensure that effective methods are in place to allow the company to run to its maximum productivity. To provide sales and customer service support for both existing and potential customers the business.

Customer Success Manager Duties Include

Relationship Management: To serve as the primary, dedicated point of contact for an assigned portfolio of key clients. To work with current Sales Account Management and take ownership of the current relationship, excluding commercial decisions.

Retention and Renewals: Manage renewal timelines and proactively secure client extensions to mitigate churn. Conduct regular business reviews to ensure service delivery meets and exceeds both the customer expectation and Mobius required standards.

Revenue Growth: Identify opportunities to cross-sell and upsell products or services, handle renewals, and drive sales targets. Deliver process and product presentations, to encourage new or extended sales

Issue Resolution: Act as a senior escalation point for client complaints, working across internal departments to resolve issues promptly.
Market & Data Analysis: Maintain accurate and GDPR compliant customer records on systems like Salesforce, analyse customer data, and track industry trends to improve Mobius client strategy

Key Skills and experience preferred

Experience: 3–5 years in account management, technical sales, or client-facing roles.

Communication: Exceptional verbal and written communication skills with strong negotiation and problem-solving capabilities.

Commercial Acumen: Ability to interpret financial data, manage contractual KPIs, and maximize account profitability.

Professional Qualifications: Exposure to ITIL practices preferably qualified to Foundation level

Personal Specification

Strong Leadership and organisational skills

Strong interpersonal and communication skills

A methodical and structured approach to problem solving

A ‘can-do’ attitude with a flexible approach

An approachable attitude

A keen attitude towards self-development

#LI-Onsite #LI-CG1

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process, but we are currently excited to have our employees experience our office culture as much as possible.

Wireless Logic Group unites and brings people together. We accomplish this when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture we aim to reflect the world’s diverse voices both internally and externally to ensure success in our mission.

By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us ([email protected]) and we will respond to your query as soon as possible.

Apply Now

Refine Your Search

customer success manager jobs in rolleston, sts

Customer Success Manager

Customer Success Manager

Customer Service Manager

Global Senior Manager, Customer Happiness (1 year contract)

Regional Customer Relationship Manager

Customer and Sales Support Team Leader

Customer Service Manager

Customer Success Manager

Account Manager

Customer Experience Manager

Account Manager

Business Development Manager

Hire Manager

Account Manager - Derby

Customer Service Manager

Customer Retention Executive

Sales Manager

Fleet Manager

Customer Service

International Regional Sales Manager

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