Goods in manager Work, Jobs in Romford, Gtl (with Salaries)

Customer Service Agent
Mr Lender —Loughton
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Free parking
- Annual leave
Quick apply
Sales - Sales Advisor - UK
New Look —Romford
- Part-time
- Microsoft Word
3d
Assistant fleet manager
Online Group —Dagenham
- £36,000 - £40,000 a year
- Full-time
- Data analysis skills
- Organisational skills
- In-person
Quick apply
6d
Team Leader
Card Factory —Upminster
- £13 an hour
- Leadership
3d
Store Manager Designate
Savers —Romford
- £35,350 a year
- Weekend availability
- Travel
- Retail management
- Employee assistance programme
- Sick pay
Quick apply
11d
Tesco Travel Money Advisor
Travelex —Hornchurch
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Delivery Manager
Royal Borough of Greenwich —London
- £49,056 - £52,194 a year
- Full-time
- Mentoring
- In-person
- Annual leave
- Employee discount
4d
Coffee Operations Manager
Farmer J —London
- £55,000 - £60,000 a year
- Full-time
- IT
- Employee assistance programme
- Employee discount
Quick apply
13d
Branch Manager
APP Wholesale Ltd —Dagenham
- Full-time
- Plumbing
- Leadership
Quick apply
Service Delivery Manager (UK)
Ness Digital Engineering —London
- Full-time
9d
Office Manager / Facilities Manager
R1CH.uk —Knightsbridge and Belgravia
- £82,000 - £155,000 a year
- Full-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
Quick apply
6d
Team Member - Express
Pizza Hut —West Thurrock
- Communication skills
Quick apply
2d
Control Centre Duty Manager
Keolis Amey Docklands 2025 Limited —London
- £90,450.17 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Employee discount
6d
Hard FM Contract Manager
Rydon —Sidcup
- £55,000 - £60,000 a year
- Full-time
- Remote
- Maintenance
- Contracts
- Leadership
- Employee assistance programme
- Employee discount
Transport Manager
GXO Logistics —Maidstone
- Up to £61,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Billing and Customer Service Administrator
Energycentric —Romford
- Microsoft Excel
- Analysis skills
- In-person
Parking Services Manager
East Herts Council —Hertford
- £50,011 - £54,189 a year
- Free parking
- Annual leave
General Manager - Live in
Chef & Brewer —Writtle
- £39,000 - £43,000 a year
- Full-time
- Hospitality
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
13d
Project Manager
Sodexo —Romford
- £55,000 a year
- Full-time
- Hospital
- Project management
- Driving
- Employee assistance programme
Quick apply
4d
Digital Marketing Manager
Markson Pianos —London
- £25,000 - £35,000 a year
- Part-time
- Hybrid work
- Marketing
- Work from home
- Employee discount
Quick apply
4d

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Customer Service Agent

Mr Lender -
Loughton

Quick apply

Job details

Full-time

Benefits

Free parking
On-site gym
Annual leave
Company pension
Company events
Private medical insurance
Gym membership
Referral programme
On-site parking

Qualifications

Customer service
Computer literacy
GCSE
Administrative experience
Organisational skills
Customer support
Financial services
Communication skills

Full job description

Job Title: Customer Service Agent

Salary: Competitive

Main Purpose of the Role: The main focus of the Customer Service role is to assist our customers with any queries or concerns they may have regarding their account and to ensure we are finding and reaching the best possible outcome for them. This includes assisting customers through all forms of communication including Calls, Emails, LiveChats and Letters.

Benefits

Working within a newly refurbished dedicated office space with free onsite employee gym
Access to a large breakout space with comfortable seating, pool table and arcade games
Free on-site parking
Central Line Train station within one-minute walk with quick access to Central London
Close road links to M11/M25/A406/A12 and London
Social events
Pension Scheme
Healthshield (health cash back scheme and counselling services)
28 days annual leave, incl. Bank Holidays, per annum, with an additional day per year of service (capped at 33 days)
Eye Test / Glasses reimbursement scheme
Various team and personal reward incentives

Main Duties and Responsibilities

Our aim is to provide the best possible customer service to each and every customer, which includes;

Listen carefully and understand customers’ circumstances and needs
Answering all customer general queries via LiveChat, Phone, Email and Letter
To achieve your individual daily targets as set by your line manager
Dealing with customers minor complaints in a quick and effective way, ensuring the outcome is in the best interest of both the customer and the company
Contacting customers that are at application stage, to help them proceed with their application in a timely manner and support them through their Mr Lender journey
Identifying the needs of a vulnerable customer
Updating customer accounts accordingly with all the information received from any form of communication
Ensure that all communication with customers is clear and easy to understand and where appropriate is adapted to the customer’s needs
Work to continually improve on the quality of communication, ensuring customers are treated fairly to ensure good outcomes
Work within the quality assurance guidelines and carry out the standard compliance checks
Adhere to the SMCR conduct rules

This is a summary of the role and the employee is expected to undertake additional ad-hoc duties

Person Specification /Skills/Education and Attributes:

Highly desirable

Confident telephone manner
Strong written, listening and verbal communication at all levels
A personable approach
Approachable, empathetic and considerate
Accurate attention to detail
A team player who can demonstrate initiative
Ability to manage own workload and meet Company targets
Excellent customer service - ability to provide solutions
Computer literate
Excellent administrative and strong organisational skills
You must act with integrity
The ability to stay calm whilst under pressure
You must act with due care, skill and diligence
You must be open and cooperative with the FCA, and other regulators
You must pay due regard to the interests of customers and treat them fairly
You must seek to achieve good customer outcomes specifically in relation to;
- Affordability
- Sustainability
- Customer understanding
- High levels of customer support

Desirable

GCSE grade C or above in English and Maths (or equivalent)
Familiar with the financial services marketplace or regulated environment
Experience in a call centre environment

Job Type: Full-time

Benefits:

Company events
Company pension
Free parking
Gym membership
On-site parking
Private medical insurance
Referral programme

Education:

GCSE or equivalent (required)

Experience:

customer service: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

goods in manager jobs in romford, gtl

Customer Service Agent

Sales - Sales Advisor - UK

Assistant fleet manager

Team Leader

Store Manager Designate

Tesco Travel Money Advisor

Delivery Manager

Coffee Operations Manager

Branch Manager

Service Delivery Manager (UK)

Office Manager / Facilities Manager

Team Member - Express

Control Centre Duty Manager

Hard FM Contract Manager

Transport Manager

Billing and Customer Service Administrator

Parking Services Manager

General Manager - Live in

Project Manager

Digital Marketing Manager

I want to receive the latest job alerts for goods in manager in romford, gtl

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