Employee services administrator Work, Jobs in Romsey, Ham (with Salaries)

Customer Returns Partner
LeMieux Ltd —East Wellow
- Full-time
- Warehouse experience
- In-person
- Communication skills
Quick apply
Legal Receptionist/Office Administrator
TMT Legal Services LLP —Eastleigh
- From £24,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
Quick apply
5d
Service Advisor/Administrator
Adams Morey —Southampton
- £28,080 a year
- Full-time
- Continuous improvement
- Front desk
- Free parking
- Employee assistance programme
Quick apply
Admin Assistant & Receptionist
Inspire Neurocare —Southampton
- £21,945.67 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Employee assistance programme
- Referral programme
Quick apply
Leaders Support Officer - part time up to 22.50 hours per week
New Forest District Council —Lyndhurst
- £27,939 - £30,372 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
5d
Business Support Administrator HIWFRS624758
Hampshire & Isle of Wight Fire and Rescue Authority —Eastleigh
- Hybrid work
- Free parking
- Annual leave
9d
Administrator
Antac Support Services —Bulford
- £26,500 a year
- Full-time
- CRM software
- Organisational skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
Expediting Administrator
Tradecore International Ltd —Chandlers Ford
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- English
- Free parking
- Annual leave
Quick apply
14d
FM Contract Co-Ordinator
BJF Group —Gosport
- Full-time
- Administrative experience
- Team management
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
11d
Nursery Administrator
YMCA Fairthorne Group —Newport
- £12.71 - £13.40 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Health & wellbeing programme
- Employee assistance programme
Quick apply
11d
Care Home Administrator
Barchester Healthcare —Fareham
- £34,000 a year
- Microsoft Word
- Microsoft Outlook
- Databases
- Employee discount
- Referral programme
Quick apply
Transport Administrator
DHL Supply Chain —Eastleigh
- £26,526.60 a year
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Data entry
Health, Safety and Waste Administrator
Spire Healthcare —Southampton
- Full-time
- Communication skills
- Annual leave
Quality and Governance Administrator FTC
Spire Healthcare —Southampton
- Full-time
- Microsoft Word
- Computer literacy
- Databases
- Free parking
- Annual leave
3d
Ward Administrator FTC
Spire Healthcare —Southampton
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Annual leave
QHSE Administrator
Correct Contract Services Ltd —Andover
- £27,000 - £30,000 a year
- Computer literacy
- Analysis skills
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Asset Data Administrator
Aspire Defence Services Limited —Tidworth
- Up to £26,800 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
2d
HR Administrator (Maternity Cover)
Foray Motor Group —Salisbury
- £13,200 - £17,200 a year
- Part-time
- Microsoft Office
- Administrative experience
- Continuous improvement
- Employee discount
- Flexible schedule
Quick apply
Administrator
R&M Electrical Group Ltd —Southampton
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
- Free parking
- Annual leave
Quick apply
5d
Contract Administrator
Sureserve —Havant
- £27,976 a year
- Full-time
- Organisational skills
- Contracts
- Employee assistance programme
- Employee discount
Quick apply

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Customer Returns Partner

LeMieux Ltd -
East Wellow

Quick apply

Job details

Permanent | Full-time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Returns processing
Process improvement
Warehouse experience
Customer support
Customer interaction
Multidisciplinary collaboration
Communication skills
Time management

Full job description

LeMieux is the UK’s fastest-growing equestrian and lifestyle brand, with a global community and big ambitions. Our success is driven by talented people who share our passion for innovation, collaboration, and excellence.

We are looking for a Returns Administrator to join our Returns team and help deliver an efficient, customer-focused returns experience.

What You’ll Do

As a Returns Administrator, you will be responsible for processing customer returns and refunds whilst also supporting customers directly with returns-related enquiries. You will work closely with Customer Service, Warehouse, Product Design and Ecommerce teams to ensure returns are processed accurately and efficiently and reporting any issues effectively to the necessary teams.

The returns journey is a key part of the overall brand customer experience, building retention and loyalty when delivered correctly. This role will play an important part in helping customers feel supported throughout their journey with us.

Processing customer returns accurately and efficiently through internal systems.
Reviewing returned products and updating return outcomes in line with company processes and policies.
Supporting customers with returns and refund enquiries across email, phone and customer service systems.
Helping resolve customer issues relating to returns, exchanges, refunds and order discrepancies.
Ensuring customer communication is as effective as possible and customers are kept updated throughout the returns journey.
Working closely with Warehouse teams to ensure returned orders move through
Escalating issues or exceptions to the Returns Supervisor where required.
Monitoring incoming returns and helping prioritise workloads to support service levels.
Maintaining accurate records and ensuring customer information and return data are updated correctly.
Identifying opportunities to improve returns processes and customer experience.
Supporting the wider team in delivering fast, professional and customer-focused service.

This position is full-time, Monday to Friday, based at our East Wellow office near Romsey.

What You’ll Bring

Positive attitude and willingness to learn.
Strong attention to detail and accuracy.
Good organisation and time management skills.
Strong communication skills with a professional approach.
Comfortable working with systems and learning new processes.
Problem-solving mindset and willingness to take ownership.
Strong equestrian knowledge of customer and products.
Previous administration, retail, warehouse or customer service experience.
Experience working with customer systems or order platforms.
Experience handling customer queries.
Confidence using technology and learning new systems.

Success in this role is not just about processing returns – it is about helping create a positive customer experience during an important part of the customer journey.

Why Join LeMieux?

Founded in 2006, LeMieux is the UK’s fastest-growing equestrian and lifestyle brand with a global presence. Driven by innovation and passion for horses and riders, we’re expanding our 150-strong team based in our Romsey HQ and looking for exceptional people to join us on our journey.

We’re on a mission to be the most exciting equestrian brand on the planet. To get there, we need exceptional people who thrive in a fast-paced, creative environment and a culture that values innovation, collaboration, and problem-solving. Whether you ride or not, you’ll share our energy, determination, and obsession with delivering excellence for our community.

From financial security to time with your loved ones (on two legs or four), we continually invest in our employees.

We are committed to creating a diverse, inclusive, and equitable workplace where everyone feels valued and empowered to thrive. We believe that varied perspectives drive innovation and strengthen our team. We welcome applications from individuals of all backgrounds, experiences, and identities - including but not limited to race, ethnicity, gender, age, disability, sexual orientation, and neurodiversity. We are an equal opportunity employer and actively promote an environment of respect, support, and opportunity for all. Please let us know if you require any reasonable adjustments throughout the application process.

Job Types: Full-time, Permanent

Ability to commute/relocate:

East Wellow, Hampshire: reliably commute or plan to relocate before starting work (required)

Application question(s):

How many years practical equestrian experience do you have?

Work Location: In person

Quick apply

Refine Your Search

employee services administrator jobs in romsey, ham

Customer Returns Partner

Legal Receptionist/Office Administrator

Service Advisor/Administrator

Admin Assistant & Receptionist

Leaders Support Officer - part time up to 22.50 hours per week

Business Support Administrator HIWFRS624758

Administrator

Expediting Administrator

FM Contract Co-Ordinator

Nursery Administrator

Care Home Administrator

Transport Administrator

Health, Safety and Waste Administrator

Quality and Governance Administrator FTC

Ward Administrator FTC

QHSE Administrator

Asset Data Administrator

HR Administrator (Maternity Cover)

Administrator

Contract Administrator

I want to receive the latest job alerts for employee services administrator in romsey, ham

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