Office operations manager Work, Jobs in Rossendale, Lan (with Salaries)

Fraud Operations Manager
JDSPORTS —Rochdale
- Overtime
- Analysis skills
- Continuous improvement
- Team management
- Store discount
- Employee discount
Quick apply
Operations/Office Manager
VBS Ltd —Rossendale
- £26,000 - £35,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Data entry
Quick apply
14d
Group Operations Director
Flavour Warehouse Group —Darwen
- Full-time
- Inventory control
- Customer service
- Microsoft Office
Quick apply
12d
Primary Care Operations Manager
Core Prescribing Solutions —Bradford
- £55,000 - £60,000 a year
- 8 hour shift
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
Quick apply
Deputy Manager - Operations
the Brooke Surgery —Hyde
- £17 - £19 an hour
- Full-time
- ERP systems
- Supervising experience
- Continuous improvement
- Sick pay
Quick apply
12d
Duty Operations Manager
Edu-Lettings UK Ltd —Bolton
- £26,000 - £30,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Senior Operations Manager -HV
OCS Group —Salford
- No degree
- Contracts
- Leadership
Quick apply
Commercial Operations Manager
JM Corporate Services Ltd —Manchester
- £55,000 - £78,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Budgeting
- Free parking
- Annual leave
Quick apply
7d
Assistant Central Operations Manager
Edu-Lettings UK Ltd —Bolton
- £26,500 - £27,100 a year
- Weekend availability
- Travel
- Human resources
- Recruiting
- Free parking
- Health & wellbeing programme
Quick apply
Operations Manager
Amazon UK Services Ltd. —Manchester
- Full-time
- Master's degree
- Bachelor's degree
- Continuous improvement
Commercial Operations Manager
Frenkel Topping —Manchester
- £55,000 - £65,000 a year
- Hybrid work
- CRM software
- Business development
- Continuous improvement
- Employee assistance programme
Quick apply
Procurement Manager - Services & Operations
Rolls-Royce SMR —Warrington
- £60,000 - £78,750 a year
- Full-time
- Organisational skills
5d
Operations Manager
Otis —Manchester
- Full-time
- Microsoft Office
- Team management
- Mentoring
7d
Operations Manager R0196103 Manchester Corporate Office Manchester, United Kingdom Full time
Greystar —Manchester
- Full-time
- Hospitality
- Microsoft Outlook
- Sales
Vendor Manager, Publishing Operations
Public Library of Science —Manchester
- £50,000 - £83,000 a year
- Remote
- Travel
- Annual leave
Sales Operations & Enablement Manager
Street Group —Manchester
- £50,000 a year
- Full-time
- Hybrid work
- Training & development
- Analytics
- Work from home
- Flexible schedule
Quick apply
6d
Cloud Marketplace & Operations Manager
Softcat —Manchester
- Hybrid work
- Analysis skills
- Team management
- Organisational skills
- Flexible schedule
Regional Operations Manager
OCS Group —Manchester
- Microsoft Office
- Continuous improvement
- Travel
Quick apply
4d
Workplace Operations Lead (TFM)
HM Revenue and Customs —Preston
- £45,544 - £49,523 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Leadership
- Work from home
13d
Operations Management Assistant
Bowland Ecology Ltd —Clitheroe
- Full-time
- Hybrid work
- Data analysis skills
- Microsoft Office
- Café
- Employee assistance programme
Quick apply
12d

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Fraud Operations Manager

JDSPORTS -
Rochdale

Quick apply

Job details

Full-time

Benefits

Store discount
Employee discount
Car scheme

Qualifications

Stakeholder collaboration
Stakeholder liaison
SQL querying
Performance management
Analysis skills
Continuous improvement
Continuous improvement cycles oversight
Team management
Risk management
Management reporting
Fraud prevention and detection
Training & development
Loss prevention
Communication skills
Operations leadership experience
Analytics

Full job description

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world.

JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally.

We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.

______________________

JOB TITLE: Fraud Operations Manager
REPORTING TO: Multi-Channel Group PAP Manager
BASED AT: Kingsway Distribution Centre, Rochdale (Office Based)
HOURS: 8:30am-5pm (Monday-Friday)

Role Overview:
Lead the Group Fraud Operations function, driving fraud prevention, detection, and investigation across all channels. Responsible for protecting the business from fraud-related losses while delivering excellent customer outcomes, maintaining strong governance, and leading a high-performing operational team.

Leadership & People

Lead, coach, and develop a team of Fraud Investigators and Claims Handlers.
Drive a high-performance culture focused on accountability, engagement, and continuous improvement.
Manage performance, employee relations, development plans, and team wellbeing.
Act as a role model for company values and professional standards

Fraud Operations & Risk Management

Own day-to-day fraud operations, ensuring KPIs and service levels are achieved.
Monitor fraud trends, chargeback/dispute rates, and operational performance.
Lead high-risk and complex fraud investigations.
Produce performance reporting and actionable insights for senior stakeholders.
Ensure compliance with policies, regulatory requirements, and audit standards.
Adapt controls and processes to mitigate emerging fraud threats.

Operational Delivery

Oversee the day-to-day Fraud Operations function, ensuring performance targets, service levels, and KPIs are consistently achieved.
Monitor team performance through daily and weekly metrics, implementing actions to address any performance gaps.
Maintain oversight of key fraud KPIs, including chargeback/dispute rates, proactively managing trends and mitigating risk.
Ensure operational resilience through effective resource planning, including holiday approvals, overtime, and peak trading coverage.
Ensure payroll inputs and administrative processes are accurate and delivered on time.

Continuous Improvement & Collaboration

Drive process improvements that reduce loss, improve efficiency, and enhance customer outcomes.
Promote a continuous improvement mindset across the team.
Collaborate with internal stakeholders, payment providers, and group businesses to strengthen fraud controls and investigations

Skills/Experience/Knowledge Needed:

Proven background in Fraud, Risk, E-commerce Fraud, or Loss Prevention.
Experience leading and developing operational teams.
Track record of delivering operational improvements and change initiatives.
Strong analytical and problem-solving capability.
Advanced Microsoft Excel skills.
Experience with fraud detection systems.
SQL knowledge (Oracle or equivalent) desirable.
Proven ability to coach, train, and develop individuals and teams.
Strong communication, stakeholder management, coaching, and influencing skills.

Benefits:

Colleague store discount
JD gyms discount
Salary sacrifice car scheme

We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.

Thank you for your time

#JD

Quick apply

Refine Your Search

office operations manager jobs in rossendale, lan

Fraud Operations Manager

Operations/Office Manager

Group Operations Director

Primary Care Operations Manager

Deputy Manager - Operations

Duty Operations Manager

Senior Operations Manager -HV

Commercial Operations Manager

Assistant Central Operations Manager

Operations Manager

Commercial Operations Manager

Procurement Manager - Services & Operations

Operations Manager

Operations Manager R0196103 Manchester Corporate Office Manchester, United Kingdom Full time

Vendor Manager, Publishing Operations

Sales Operations & Enablement Manager

Cloud Marketplace & Operations Manager

Regional Operations Manager

Workplace Operations Lead (TFM)

Operations Management Assistant

I want to receive the latest job alerts for office operations manager in rossendale, lan

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