guest service agent Work, Jobs in ruislip, eng (with Salaries)

Community Host - Night
urbanbubble X FOLK —London
- £28,000 - £31,000 a year
- Full-time
- Customer service
- No experience needed
- Front desk
- Annual leave
- Sick pay
Quick apply
7d
Reception and Guest Experience Host
LAH Property Marketing —Farnborough
- £29,892 a year
- Full-time
- Microsoft Office
- Front desk
- Communication skills
- Referral programme
Quick apply
Welcome Desk Agent
Marriott International, Inc —London
- Full-time
- Hotel
- Employee discount
Guest Services Agent
Royal Lancaster London —London
- £26,685.73 - £30,000.00 a year
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
6d
Reception Agent
IBIS —Luton
- Part-time
- Customer service
- English
- Microsoft Office
Quick apply
5d
Guest Service Agent
St.Giles- Reception —London
- £26,440 a year
- Full-time
- Guest services
- Employee assistance programme
- Referral programme
Quick apply
Overnight Guest Services Agent
Four Seasons —London
- Full-time
- Bar
- Hotel
2d
Guest Experience Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
2d
Front Desk Agent
Still Life Global —London
- £26,000 a year
- Full-time
- Bilingual
- Hospitality
- In-person
Quick apply
8d
Reservations Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Sick pay
5d
Night Guest Service Agent
Royal Lancaster London —London
- £26,685.73 - £30,000.00 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
1d
Guest Service Agent
Bertrand's Townhouse —London
- £13.85 an hour
- Nights as needed
- Hospitality
- Customer service
- Hotel
Quick apply
GUEST RELATIONS AGENT
Hyatt Regency London - The Churchill —London
- Full-time
- Hospitality
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Reservations Agent
Nobu Hotel London Portman Square —West London
- £29,500 a year
- Full-time
- Hotel
- Guest services
- Communication skills
- Employee discount
- Referral programme
Quick apply
8d
Reservations Agent
HYATT REGENCY LONDON ALBERT EMBANKMENT 10 Albert Embankment, London, SE1 7SP, United Kingdom we u —London
- £27,000 - £29,000 a year
- Full-time
- Hospitality
- Sales
- Hotel
- Employee discount
- Referral programme
Quick apply
21h
Reservations Agent
Rosewood London —London
- Full-time
- Hotel
Quick apply
10d
Reservations and Events Agent
Valor Hospitality —High Wycombe
- £27,476.80 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
At Your Service / Switchboard Agent - JW Marriott Grosvenor House
Marriott International, Inc —London
- Full-time
- Management
- Customer service
- English
- Employee discount
Reservations Agent
Beaverbrook Business Support —Leatherhead
- Up to £27,352 a year
- Weekend availability
- Customer service
- IT
- Hotel experience
- Free parking
- Annual leave
Quick apply
8d
Guest Experience Champion
Aramark —Windsor
- £13.05 an hour
- Full-time
- Hospitality
- Leadership
- Resort
- Free parking
- Employee discount
14d

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Community Host - Night

urbanbubble X FOLK
London

Quick apply

Job details

Full-time
£28,000 - £31,000 a year
7 days ago

Benefits

Cycle to work scheme
Season ticket loan
Annual leave
Sick pay

Qualifications

Customer service
CCTV
No experience needed
Front desk
Communication skills

Full job description

Community Host - Night

£28,000 - £31,000 per annum

You be required to undertake a basic DBS check for this role

You will act as a face of our co-living building based in Harrow, and play a crucial role in engaging with residents and their friends and family to make them feel relaxed in their home, and with the rest of the team, help shape a vibrant culture within the building. While this role is focused on service delivery, we want our service to feel human and informal, so we’re looking for candidates that genuinely enjoying meeting new people. This role is 8pm – 8am on a 4 on, 4 off shift pattern.

Duties will include:

Meeting and greeting residents and any visitors
Welcoming new residents and preparing new resident packs
Manage and respond to general enquiries via phone, email and other channels
Key and parcel management
Rectify any unplanned cleaning emergencies and proactively deal with any minor maintenance and problems identified
Co-ordinate, instruct and allow access for services to the development
Record, monitor and respond to any resident feedback
Manage booking of meetings and event spaces for residents and external guests
Clear and concise handover to day team arriving on shift
Conduct daily building walks and monitor CCTV

The ideal candidate will have:

Experience in a customer-facing service role, but front desk or concierge experience is not necessary
Night shift experience (preferred)
Exceptional customer service skills and a natural people person who can quickly build rapport
High organised and ability to make decisions under pressure
Excellent communication and listening skills
High level of attention to detail
Confident with IT software and systems

What do we offer?

We offer amazing benefits such as, enhanced family leave policies, cycle to work scheme, season ticket loan, Pet lovers Friday, enhanced sick pay, cash plan, study support and much much more.
We also offer enhanced annual leave including your birthday day off and a day off when you buy your house - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub!

We’re not your usual property company. We’re the North West’s leading property managing agent.

At urbanbubble, we’re redefining the way properties are run through community building, customer care, and innovation. Thanks to our team, that delivers outstanding customer experiences, we’re proud to serve 14,000 residents and growing. We’re looking for bold, ambitious, resourceful team members to manage and create communities. We want to unlimit what our customers expect, whilst unleashing your true potential. So, what do you say – interested?

Apply now and join a fantastic organisation that truly believe that our people should be at the heart of all our decisions.

urbanbubble requires people who are professional, hard-working, innovative, passionate, who are effective in their roles and who truly engage with the customer

We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process.

INDLOW

Quick apply

Refine Your Search

guest service agent jobs in ruislip, eng

Community Host - Night

Reception and Guest Experience Host

Welcome Desk Agent

Guest Services Agent

Reception Agent

Guest Service Agent

Overnight Guest Services Agent

Guest Experience Agent, Pre-Opening - The St. Regis London

Front Desk Agent

Reservations Agent, Pre-Opening - The St. Regis London

Night Guest Service Agent

Guest Service Agent

GUEST RELATIONS AGENT

Reservations Agent

Reservations Agent

Reservations Agent

Reservations and Events Agent

At Your Service / Switchboard Agent - JW Marriott Grosvenor House

Reservations Agent

Guest Experience Champion

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