Building engineer Work, Jobs in Runcorn, Chs (with Salaries)

Service Desk Manager
Humnize —Manchester
- £35,000 - £40,000 a year
- Full-time
- Organisational skills
- IT
- Communication skills
Facilities/Building Services Engineer
Building services (general) jobs —Liverpool
- £29.72 an hour
9d
System Engineer
Yokogawa —Runcorn
- Full-time
- Bachelor's degree
Civil Engineer - Water
BWB Consulting —Manchester
- Hybrid work
- AutoCAD
Trainee Building Inspector
Knowsley Borough Council —Knowsley
- £23,500 - £27,500 a year
- Hybrid work
- Travel
- Mentoring
Support Engineer - Liverpool
Labman Automation —Liverpool
- £38,000 - £44,000 a year
- Full-time
- Analysis skills
- In-person
- Hand tools
Utilities Consultant
BWB Consulting —Manchester
- Hybrid work
- AutoCAD
- Engineering
- Project management
CAD Designer
Car & Commercial Solutions Ltd —St Helens
- £35,000 a year
- Full-time
- AutoCAD
- CAD
- Assembly
Quick apply
Facilities/Building Services Engineer
Contechs Consulting Limited —Liverpool
- Up to £29.72 an hour
9d
Process Engineer
Elanco —Speke
- Full-time
- Engineering
- Continuous improvement
Temporary Works Principal Engineer
Kier Group —Liverpool
- Full-time
Lift Service Engineer
WeMaintain —Manchester
- £42,000 - £45,000 a year
- Maintenance
- Communication skills
Quick apply
Software Engineer
Parkingeye Limited —Coppull
- £45,000 - £55,000 a year
- Full-time
- Azure
- DevOps
- JavaScript
Quick apply
Server Infrastructure Administrator
Ardent Credit Services Ltd —Kirkby
- £37,000 - £45,000 a year
- Full-time
- Azure
- Windows
- Analysis skills
- Employee discount
Quick apply
Trainee Project Estimator - Train to Fit
Babcock International —Warrington
- £36,000 a year
- Full-time
- Project management
- Communication skills
- Negotiation
- Employee assistance programme
- Life insurance
3d
Modernization Engineer
Otis —Liverpool
- Full-time
- IT
- Mechanical knowledge
Assistant Building Structures Engineer
Amey Ltd —Liverpool
- Temporary
- CAD
- Annual leave
Quick apply
7d
Modernisation Engineer
Otis —Liverpool
- Full-time
- IT
- Mechanical knowledge
Senior Technician
Kier Group —Liverpool
- From £40,000 a year
- Full-time
- AutoCAD
- Engineering
- Communication skills
8d
Mid level Full Stack Developer
Novus - Strategy & Consulting —Ellesmere Port
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- APIs
- Free parking
- Annual leave
Quick apply
14d

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Service Desk Manager

Humnize
Manchester

Apply Now

Job details

Full-time
£35,000 - £40,000 a year

Qualifications

Driving Licence
Virtualisation
IT support
Organisational skills
IT
Communication skills
Help desk

Full job description

Our client is expanding…!

An exciting opportunity has arisen for a Service Desk Manager to join our team.

Please note: this is an office-based role. Being present on site is essential to becoming part of the team, building relationships, and leading effectively.

Founded in 2000, our client has always had a single purpose in mind: helping people get the most out of their technology!

It’s not just about fixing broken systems, though of course that plays a part, they believe IT should be a business enabler, not a cost burden, and they work hard to deliver real value beyond business continuity.

Their highly skilled team shares the belief that clients’ IT is their business, and should be treated as such. The service and support provided reflects this ethos. Their client base spans sectors from retail and entertainment to manufacturing; the key element is that the trust placed in our client as their local friendly experts.

They provide a full range of services including:

Supporting desktops and servers
Cloud systems
Email systems
Virtualisation
Backup and disaster recovery
Anti-virus
Networking and more..

They're constantly expanding services and want every team member to be part of that journey. That means supporting employees and encouraging them to learn new skills.

This opportunity will involve leading, developing and managing the service desk team to deliver excellent IT support across the customer base. You’ll oversee team performance, provide guidance on escalations and take responsibility for service standards. You’ll also ensure service performance is tracked, reporting on SLAs and KPIs to senior leadership and driving continuous improvement across the desk.

As Service Desk Manager your duties and responsibilities will include:

Leading, supporting, and motivating the service desk team to deliver excellent client service.
Providing guidance on escalated issues and managing client concerns effectively.
Overseeing the allocation, monitoring and closure of support tickets.
Ensuring SLAs and KPIs are met and reporting performance to senior leadership.
Analysing service desk data to identify trends and drive improvement.
Building strong relationships with clients and ensuring customer satisfaction.
Encouraging training, development, and certification within the team.
Maintaining a positive team culture that balances performance, collaboration, and growth.
Supporting the wider business in developing and expanding service offerings.

The ideal candidate will have the following key skills and preferred experience:

Essential Skills:

Previous experience managing or leading a service desk or IT support team.
Familiarity with common IT environments including Windows desktops and servers, Microsoft 365, cloud platforms, networking, security, and backup solutions (awareness rather than hands-on expertise).
Excellent communication skills, both verbal and written.
Ability to manage client escalations professionally and calmly.
Experience monitoring and reporting on SLAs and KPIs.
Strong organisational skills with attention to detail.
Able to balance leadership responsibilities with occasional hands-on support.
Problem-solving mindset with a focus on outcomes.
Full UK driving licence and access to a car.
Willingness to work full-time in the office.

Ideal Skills:

Experience using helpdesk applications and reporting tools.
Knowledge of IT support processes and escalation management.
Exposure to a wide range of client sectors and IT environments.
Background in driving service improvements and implementing best practice.

You will be supported by senior engineers and work closely with senior leadership to ensure our clients receive the best possible service. We encourage continuous learning and skills development, and we want our managers to grow alongside the team they lead.

If you are motivated to lead, improve, and shape IT support services, we’d love to hear from you.

Apply Now

Refine Your Search

building engineer jobs in runcorn, chs

Service Desk Manager

Facilities/Building Services Engineer

System Engineer

Civil Engineer - Water

Trainee Building Inspector

Support Engineer - Liverpool

Utilities Consultant

CAD Designer

Facilities/Building Services Engineer

Process Engineer

Temporary Works Principal Engineer

Lift Service Engineer

Software Engineer

Server Infrastructure Administrator

Trainee Project Estimator - Train to Fit

Modernization Engineer

Assistant Building Structures Engineer

Modernisation Engineer

Senior Technician

Mid level Full Stack Developer

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Our client is expanding…!

An exciting opportunity has arisen for a Service Desk Manager to join our team.

They're constantly expanding services and want every team member to be part of that journey. That means supporting employees and encouraging them to learn new skills.

As Service Desk Manager your duties and responsibilities will include:

The ideal candidate will have the following key skills and preferred experience:

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