Guest Service Assistant
Avisford Park Hotel —Yapton
- £12.71 an hour
- Part-time
- Bilingual
- Hospitality
- Bar
- Employee assistance programme
Quick apply
Guest Service Assistant Food & Beverage
Avisford Park Hotel —Yapton
- £12.71 an hour
- Part-time
- Bar
- Customer service
- Hotel
- Employee assistance programme
Quick apply
13d
Reception Team Member
AccorHotel —Brighton and Hove
- Full-time
- Sales
- Customer service
- Hotel
Quick apply
14d
Hotel Receptionist
Staybridge Suites Brighton —Brighton
- £12.21 an hour
- Temporary
- Hospitality
- Hotel
- Front desk
- Store discount
- Employee discount
Quick apply
8d
Receptionist
Connaught Care Limited —Bedhampton
- £15.50 an hour
- Hotel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Receptionist
Four Points Flex by Sheraton Brighton —Brighton
- £12.71 an hour
- Full-time
- Hospitality
- Hotel
- Administrative experience
- Health & wellbeing programme
- Employee discount
Quick apply
9d
Guest Service Assistant (Casual)
Holiday Inn Express Portsmouth —Portsmouth
- £12.71 an hour
- Part-time
- Hospitality
- Bar
- Microsoft Office
- Free parking
- Employee discount
Quick apply
Hotel Receptionist
Mitre Hotel Brighton —Brighton
- From £12.80 an hour
- 8 hour shift
- Hospitality
- Customer service
- English
Quick apply
10d
Receptionist Team Member
Warner Leisure Hotels —Hayling West
- £8.00 - £12.71 an hour
- Full-time
- Customer service
- No experience needed
- Hotel
- Employee discount
8d
Hotel Receptionist (weekends only)
The Spread Eagle Hotel & Spa —Midhurst
- £13 an hour
- 8 hour shift
- Hospitality
- Hotel
- In-person
- Free parking
Quick apply
2h
Hotel Receptionist
AccorHotel —Liphook
- £10.85 - £13.00 an hour
- Customer service
- Hotel
- IT
- Free parking
- Annual leave
Quick apply
4d
Hotel Receptionist – Day Shifts with Night Cover
The Birch Hotel —Haywards Heath
- £12.71 - £15.00 an hour
- Full-time
- Hospitality
- Hotel
- Front desk
- Free parking
Quick apply
14d
Hotel Night Porter/Receptionist
Strawberry Fields —Brighton
- £13 an hour
- Full-time
- Hospitality
- English
- Hotel
- Annual leave
Quick apply
Hotel Night Reception Team member
Staybridge Suites Brighton —Brighton
- £12.71 an hour
- Part-time
- Bilingual
- Hospitality
- Hotel
- Employee discount
Quick apply
8d
Nights Guest Service Assistant
Mercure Brighton Seafront Hotel —Brighton
- £13.15 an hour
- Full-time
- Customer service
- Microsoft Office
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Spa Receptionist
AccorHotel —Liphook
- Weekend availability
- Hotel
- Administrative experience
- IT
- Free parking
- Annual leave
Quick apply
9d
Receptionist
Mercure Brighton Seafront Hotel —Brighton
- Full-time
- Microsoft Office
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
10d
Receptionist
Champneys Forest Mere —Liphook
- Up to £12.21 an hour
- Full-time
- Hospitality
- Customer service
- Front desk
- Free parking
- Employee discount
Quick apply
4d
Reception and Accommodation Supervisor
The Woodcote —Graffham
- From £29,500 a year
- Full-time
- Supervising experience
- Driving
- Organisational skills
- Annual leave
- Sick pay
Quick apply
2d

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Guest Service Assistant

Avisford Park Hotel -
Yapton

Quick apply

Job details

Part-time
£12.71 an hour

Benefits

Discounted or free food
Employee assistance programme

Qualifications

Bilingual
Hospitality
Multilingual
Customer service
Guest services
Phone etiquette
Communication skills
Hotel experience

Full job description

Guest Service Assistant

Avisford Park Hotel, West Sussex

Job Description

Avisford Park Hotel is located within 60 acres of grounds with 140 bedrooms, 15 meeting rooms and a fully equipped gym and leisure club and golf course for guests to enjoy, something for everyone.

The Role of Guest Service Assistant

The Guest Service Assistant will be responsible for providing a warm welcome, check-in and providing service as required throughout the guests stay.

The Guest Service Assistant will be an all-rounder who could be checking a guest in and be adaptable to service drinks on the bar. The Guest Service Assistant will be part of the team that provides a memorable experience for our guests to endure that they leave with a smile on their face.

Fantastic organisation, communication, problem solving and being adaptable are attributes required in the role.

An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to make have a positive impact on our guests.

The role of Guest Service Assistant will report to the Hotel Manager and is ideal for someone who has strong demonstratable experience in customer service. However, we are happy to train and develop anyone who has the right attitude and wants to join our team!

Responsibilities:

Greet and welcome guests in a friendly and professional manner
Provide excellent customer service and address guest inquiries and concerns
Check guests in and out of the hotel, ensuring accuracy of information
Assist guests with luggage, transportation, and other requests
Handle guest complaints or issues promptly and effectively
Maintain knowledge of hotel services, amenities, and local attractions
Process payments and maintain accurate records
Collaborate with other hotel staff to ensure a seamless guest experience

Skills:

Strong hospitality skills with a genuine desire to provide exceptional guest service
Bilingual or multilingual proficiency is a plus
Excellent communication skills, both verbal and written
Ability to handle multiple tasks and prioritize effectively in a fast-paced environment
Professional phone etiquette and customer service skills
Familiarity with hotel operations and reservation systems is preferred

As a Guest Service Assistant, you will be the face of our hotel, providing exceptional service to our guests throughout their stay. Your friendly demeanour, attention to detail, and strong communication skills will contribute to creating a positive and memorable experience for our guests. If you are passionate about hospitality and enjoy working in a dynamic team environment, we invite you to apply for this position.

Please note that this is not an exhaustive list of responsibilities or skills required for this position.

Benefits

£30 BB per night colleague rate
£60 BB per night for Friends and Family rate
Celebration of milestone employment anniversaries
50% off Food & Beverage in our hotels
Meals on duty provided
Access to Hospitality Rewards
Offerings from retail and dining discounts
Employee Assistance Programme and same day on-line GP appointments
Quarterly Shining Star recognition
Annual colleague celebrations
Free use of gym and leisure facilities

Guest Service Assistant

Part Time

24 Hours

Quick apply

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