Customer service representative Work, Jobs in Salford Quays (with Salaries)

Customer Service Advisor
McCann Services Ltd —Salford
- £35,000 a year
- Full-time
- Sales
- Customer service
- Administrative experience
- Free parking
Quick apply
6d
Customer Service Advisor
Phillips & Cohen Associates —Salford
- £27,100 - £31,372 a year
- Full-time
- Hybrid work
- Free parking
- Employee discount
Quick apply
14d
Customer Service Associate
Kellanova —Salford
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Continuous improvement
14d
Customer Service Advisor
Gallagher —Sale
- £27,976 a year
- Full-time
- Customer service
- Communication skills
- Office experience
- Gym membership
Quick apply
Customer Service Associate
Ambition Institute —Manchester
- £26,227.50 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Continuous improvement
- Annual leave
6d
Customer Support Officer
Salix Homes —Salford
- £35,412 - £37,280 a year
- Full-time
- Employee discount
13d
Customer Service Advisor (Temp Maternity Cover)
Kenny Waste Management Ltd —Manchester
- Full-time
- Customer service
- IT
- In-person
- Health & wellbeing programme
- Employee assistance programme
Quick apply
12h
Customer Service
Hyva (UK) Ltd —Trafford
- £25,500 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Referral programme
Quick apply
1d
Customer Service Advisor
PayStream Accounting Services —Altrincham
- £30,000 a year
- Full-time
- Hybrid work
- IT
- In-person
- Work from home
Quick apply
Customer Service Agent - Manchester airport - Part time - UK
Swissport International AG —Manchester
- £13.18 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
- Employee assistance programme
7d
Customer Experience Representative
IMS Euro Ltd —Cheadle Heath
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
14h
Optical Assistant - Customer Care Office Based
Eyecare Oncall —Manchester
- £27,539.20 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Employee discount
Quick apply
Customer Service Assistant
APEX OAK SERVICES LTD —Manchester
- £14 - £17 an hour
- Full-time
- Hospitality
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
10d
Client Services Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Salesforce
- Organisational skills
- Free parking
- Annual leave
8d
Customer Service Specialist
Teleperformance —Manchester
- £27,601.60 a year
- Full-time
- Customer service
- Typing
- In-person
- Paid training
- Work from home
6d
Customer Care Coordinator
Public Library of Science —Manchester
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Customer Service Advisor
Panel Hub UK —Hyde
- From £12.71 an hour
- Weekend availability
- Customer service
- English
- Data entry
- Free parking
Quick apply
Retail Customer Service Assistant
bp Retail —Manchester
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
19h
Customer Service Representative (Part Time, Fixed Term)
Leep Utilities —Salford
- Up to £12,010 a year
- Part-time
- Hybrid work
- Computer literacy
- Annual leave
Quick apply
4d
Customer Service Coordinator
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Communication skills
- Free parking
- Annual leave
13d

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Customer Service Advisor

McCann Services Ltd -
Salford

Quick apply

Job details

Permanent | Full-time
£35,000 a year
6 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

Sales
Customer service
Administrative experience
Phone etiquette
Communication skills

Full job description

Are you someone who can talk to anyone?

We’re looking for a confident, personable and polished Customer Service Advisor to join our rapidly growing business near Salford Quays.

This role is all about people.

We want someone with a naturally warm personality, an excellent telephone manner and the ability to quickly put customers at ease. You’ll be comfortable speaking with people from all walks of life, building genuine rapport and adapting your approach to suit each conversation.

You might describe yourself as someone with a “good bit of chat” — friendly, engaging and able to hold a conversation — while still knowing how to remain professional and focused on achieving the right outcome for the customer.

This is not a scripted call-centre position. We want someone who can think for themselves, think on their feet, communicate naturally and make every customer feel valued.

The opportunity

We’re a successful and rapidly expanding company, making this a fantastic time to join our team.

As the business continues to grow, there will be genuine opportunities to develop, take on additional responsibility and progress into more senior positions.

We’re looking for someone who wants to build a career with us rather than simply find their next job.

What you’ll be doing

As a Customer Service Advisor, you’ll be an important representative of our business and a key and in some cases first point of contact for our customers.

Your responsibilities will include:

Speaking with customers over the telephone and by email
Building strong relationships and rapport with customers
Answering questions and handling enquiries confidently
Providing clear, accurate and reassuring updates
Taking ownership of customer queries through to resolution
Managing customer expectations professionally
Updating the CRM accurately and in a timely manner
Liaising with colleagues and other departments
Resolving concerns calmly, fairly and effectively
Ensuring every customer receives a first-class experience
Supporting the wider team with administrative duties when required
The role is office based 5 days a week

The person we’re looking for

Personality and communication skills are extremely important for this position.

We’re looking for someone who is:

Confident, friendly and naturally engaging
Polished and professional in their appearance and communication
Comfortable speaking with people from all backgrounds
Able to build rapport quickly and make conversation naturally
An excellent listener with a strong telephone manner
Positive, upbeat and approachable
Calm and composed when handling difficult conversations
Reliable, committed and willing to take responsibility
Honest and trustworthy, with a high level of integrity
Able to work independently and as part of a close-knit team
Organised and attentive to detail
Confident using computers and willing to learn new systems

Previous experience in either customer service, sales, complaints handling or another people-focused role would be required.

However, we’re equally interested in meeting people with the right personality, professionalism and attitude.

What we offer

In return for your hard work and commitment, you’ll receive:

A very competitive starting salary
A full-time, permanent position
Extensive training and ongoing support
Genuine opportunities for career progression – we want you to build a career with us, not just a job!
A friendly comfortable, welcoming and sociable working environment allowing you to thrive and reach your full potential
Regular team takeaways
External team social activities
As much tea and coffee as you can drink!
The opportunity to join a growing business at an exciting stage of its development

We take our customer relationships seriously and expect our team to go above and beyond wherever reasonably possible.

Our customers should feel like they are dealing with a real person who understands them — not someone simply reading from a script – which is why we don’t have them!

Apply today

An immediate start could be available for the right candidate.

We’d particularly like to hear from you if you’re confident on the telephone, enjoy meeting and speaking with new people, and believe you have the personality to make a lasting positive impression.

Pay: £35,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Experience:

Customer service: 2 years (required)

Work Location: In person

Quick apply

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