Service desk support Work, Jobs in Sandon, Hrt (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
12d
Service support specialist
M Group —Saint Ives
- Rotating shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Service Desk Analyst
PA Consulting —Melbourn
- 8 hour shift
- IT
- Communication skills
- Annual leave
7d
Hire Desk Controller
Synergy Hire —Letchworth
- £30,000 a year
- Full-time
- Customer service
- Administrative experience
- Data entry
- Annual leave
- Life insurance
Quick apply
IT Service Desk Analyst
ONS —Hatfield
- £25,000 - £28,000 a year
- Weekend availability
- Spanish
- Microsoft Outlook
- Customer service
- Free parking
- Gym membership
Quick apply
12d
Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Customer service
- Communication skills
- Time management
- Annual leave
Quick apply
Cash Centre Processor
Eurochange —Stevenage
- £12.96 an hour
- Part-time
- Organisational skills
- Cash handling
- Employee assistance programme
- Employee discount
Service Desk Controller
Synergy Hire —Letchworth
- £29,250 - £31,000 a year
- Full-time
- Analysis skills
- IT
- In-person
- Life insurance
Quick apply
5d
On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
Receptionist
HRJ Foreman Laws Solicitors, Hertfordshire —Hitchin
- £25,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
13d
IT Workplace Specialist
Mettler Toledo —Royston
- Windows
- Travel
- SharePoint
- Annual leave
9d
Service Desk Analyst
Sysco —Hemel Hempstead
- Full-time
- Bilingual
- Customer service
- English
Admin Assistant
Athena Care Homes —Cambridge
- £12.71 an hour
- Full-time
- Nursing home
- Customer service
- Microsoft Office
- Annual leave
- Referral programme
1d
Guest Service Agent - Casual
N3 Hospitality Management Ltd —Cambridge
- £12.71 an hour
- Hospitality
- Bar
- Hotel
- Free parking
Quick apply
14d
Admin Officer - Adult Learning
St Elizabeth's Centre —Much Hadham
- £13.70 - £14.59 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
Quick apply
2d
Junior Hire Technician
KOREC Group —Huntingdon
- From £25,350 a year
- Part-time
- No experience needed
- Construction
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
2d
Property Repairs Coordinator
European Tyre Enterprise Ltd —Letchworth
- £26,600 - £27,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
- Annual leave
- Employee discount
2d
Dental Receptionist
Hitchin Dental Care —Hitchin
- From £13.50 an hour
- Part-time
- Administrative experience
- Organisational skills
- Front desk
Quick apply
13d
Receptionist
Cambridge University Press & Assessment —Cambridge
- £24,900 - £28,650 a year
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
13d
Fleet Hire Operations Manager
M Group —Stevenage
- Microsoft Excel
- Microsoft Office
- Travel
- Annual leave
- Employee assistance programme
13d

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Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
12 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service desk support jobs in sandon, hrt

Remote Support Desk Operative

Service support specialist

Service Desk Analyst

Hire Desk Controller

IT Service Desk Analyst

Helpdesk Co-Ordinator

Cash Centre Processor

Service Desk Controller

On-Site 1st/2nd Line Support Technician

Receptionist

IT Workplace Specialist

Service Desk Analyst

Admin Assistant

Guest Service Agent - Casual

Admin Officer - Adult Learning

Junior Hire Technician

Property Repairs Coordinator

Dental Receptionist

Receptionist

Fleet Hire Operations Manager

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