Service manager Work, Jobs in Sandwell, Wmd (with Salaries)

People Manager
nGeneration —Tipton
- £37,500 - £40,000 a year
- Full-time
- Microsoft Excel
- Human resources
- IT
Quick apply
Store Manager
Aldi —Birmingham
- £52,910 - £69,000 a year
- Annual leave
Impact Manager
Invictus Games Birmingham 2027 —Birmingham
- £43,000 - £45,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Project management
- Annual leave
Quick apply
11d
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Referral Advice Officer
Resources for Autism —Birmingham
- £6,994 a year
- Part-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Working with children
- Employee assistance programme
- Flexible schedule
Quick apply
9d
Assistant Manager
Farmfoods —Smethwick
- £31,449.00 - £32,648.16 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
10d
Duty Manager - Guest Experience
Albert's Schloss Birmingham —Birmingham
- £35,000 - £39,000 a year
- Full-time
- Hospitality
- Guest services
- Leadership
Quick apply
Referrals Assistant
MYSHON —Dudley
- £27,500 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
- Life insurance
- Referral programme
Quick apply
5d
Shift Manager
Greggs —West Bromwich
- £14.20 an hour
- Supervising experience
- Employee discount
Quick apply
Practice Manager
mydentist —Walsall
- Up to £38,600 a year
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
General Manager
Swim Sports Company Ltd —Oldbury
- £32,000 - £37,000 a year
- Weekend availability
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
9d
Independent Living Advisor
People Places Lives Ltd. —Dudley
- £13.45 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
1d
Assistant Manager
Admiral Slots —West Bromwich
- £28,875 a year
- 8 hour shift
- Customer service
- Annual leave
Quick apply
3d
Mortuary Assistant
The Dudley Group NHS Foundation Trust —Dudley
- £25,760 - £27,476 a year
- Full-time
4d
PA and Office Manager - WMG Academy Solihull
WMG Academy - UTC —Chelmsley Wood
- £34,000 - £38,220 a year
- Part-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
- Referral programme
Quick apply
12d
ZARA BIRMINGHAM DEPUTY STORE MANAGER
INDITEX —Birmingham
- Full-time
- Customer service
- Leadership
Quick apply
12d
Student Administrator
LD Training Services —Dudley
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Service Centre Manager
Culligan UK limited —Wolverhampton
- Full-time
- CRM software
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Prevention Support Team Manager
West Midlands Fire Service —Birmingham
- £47,181 - £49,282 a year
- Full-time
- Management
- Project management
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
4d
Assistant General Manager
Sticks'n'Sushi —Birmingham
- £43,000 - £47,000 a year
- Full-time
- Hospitality
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
11d

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People Manager

nGeneration -
Tipton

Quick apply

Job details

Full-time
£37,500 - £40,000 a year

Benefits

Company events

Qualifications

Microsoft Excel
Human resources
IT
Communication skills

Full job description

About nGeneration

nGeneration is a specialist IT Maintenance and Support business, partnering with clients across the hospitality and retail sectors. Our success comes from combining technical expertise with a people-first culture. We’re passionate about creating a workplace where employees feel supported, valued, and empowered to thrive. nGeneration also boasts a brand-new '20,000' sq ft HQ facility based in Tipton, in the Midlands, that is the central base for all the company's other activities, such as repairs, support hub (service desk), staging and warehousing. All the 'behind the scenes' staff are based at the HQ location.

We are looking for an experienced People Manager to join our team and take ownership of all core HR functions. This role will work closely with our People Manager and Fleet & Facilities Manager to ensure our people, policies, and culture are aligned with business growth.

The Role

As HR Manager, you’ll be responsible for ensuring compliance with employment law and best practice, while also driving initiatives that enhance employee engagement and performance. You’ll manage all core HR processes, from recruitment compliance to employee relations, and act as a trusted advisor to managers and staff.

This is a hands-on role with real influence, ideal for someone who thrives in a growing business and wants to make a tangible impact.

Key Responsibilities

Own and maintain HR policies, contracts, and procedures in line with employment legislation
Oversee recruitment compliance: right-to-work checks, offer letters, contracts
Support and advise managers on employee relations (disciplinaries, grievances, performance management)
Lead the performance review process and ensure consistency across teams
Track training compliance and support employee development initiatives
Act as the point of escalation for HR queries raised by other managers
Provide HR reporting and insights to the leadership team

About You

We’re looking for someone who is:

Knowledgeable & credible — confident in employment law and HR best practice
Trusted & approachable — able to support both employees and managers with sensitive issues
Organised & methodical — capable of managing multiple HR processes consistently
Detail-focused — ensuring accuracy in documentation, payroll, and compliance
Proactive & solutions-driven — someone who spots risks and finds practical ways forward

SALARY: £37,500 to £40,000 per annum depending on qualifications and experience.

JOB TYPE: Full-Time, Permanent

TYPICAL WORKING HOURS: Monday to Friday 9:00 to 17:30 with a 1 Hour break through out the day. Candidate should be advised that they may have to work different hours as and when required by the business.

OFFICE LOCATION: Vaughan Park, Tipton, DY4 7UJ

Requirements

Previous HR management experience, ideally within a growing SME
Strong knowledge of UK employment law
Experience in employee relations casework (grievances, disciplinaries, etc.)
Excellent communication and influencing skills
Excellent IT Skills, specifically the Microsoft 365 Package
CIPD Level 5 (or equivalent experience) as a minimum; Level 7 desirable
Attention to detail is essential in this role

Benefits

Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore we offer a comprehensive range of benefits. These include:

Training: We believe in continuous learning and growth. That's why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.
Annual Performance Bonus: We recognize and reward the exceptional contributions of our employees. Based on your performance and achievements, you will be eligible for an annual performance bonus.
Company Events and Team Parties: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organise exciting company events, team parties, and team-building activities.

Quick apply

Refine Your Search

service manager jobs in sandwell, wmd

People Manager

Store Manager

Impact Manager

Customer Relationship Manager

Referral Advice Officer

Assistant Manager

Duty Manager - Guest Experience

Referrals Assistant

Shift Manager

Practice Manager

General Manager

Independent Living Advisor

Assistant Manager

Mortuary Assistant

PA and Office Manager - WMG Academy Solihull

ZARA BIRMINGHAM DEPUTY STORE MANAGER

Student Administrator

Service Centre Manager

Prevention Support Team Manager

Assistant General Manager

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