Uk remote with no experience Work, Jobs in Scotland (with Salaries)

Customer service & booking coordinator
Kyle Barr Plumbing and Heating —Bathgate
- £26,000 - £27,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- English
- Annual leave
Quick apply
2d
Junior Account Executive (Graduate/Entry Level)
Pulsar Consulting Ltd —Edinburgh
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Communication skills
- Employee discount
- Life insurance
Quick apply
8h
Library Assistant
University of the West Scotland —Dumfries
- £25,804 - £27,319 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Trainee Dispenser
Boots —Troon
- £16 an hour
- Weekend availability
- No experience needed
- IT
- Employee assistance programme
- Employee discount
7h
Remote Accounts & Tax Accountant (UK Practice Experience Essential)
Rauds Business Solutions —Scotland
- £40,000 - £48,000 a year
- Part-time
- Remote
- Accounting
- Communication skills
- Tax experience
- Flexible schedule
Quick apply
Dispenser
Boots —Glasgow
- £13.92 an hour
- Full-time
- IT
- Employee assistance programme
- Employee discount
Business Analyst (Software Implementation)
Takticians —Glasgow
- £27,728 - £38,000 a year
- Part-time
- Remote
- Engineering
- Business
Quick apply
1d
Business Development Representative - Glasgow
Shuffle —Glasgow
- £24,000 - £50,000 a year
- Hybrid work
- Hospitality
- Communication skills
- Time management
Quick apply
2h
Graduate Level Marketing Executive (Content, Digital, Events & Sales)
Devotion Weddings —Kilmarnock
- £26,000 - £30,000 a year
- Weekend availability
- Hybrid work
- Marketing
- Social media management
- Communication skills
- Free parking
- Flexitime
Quick apply
4d
Customer Delivery Driver
ASDA —Ayr
- £13.10 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
6h
Procurement Officer/ Procurement Assistant
Unineed Limited —Glasgow
- £28,000 - £35,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- In-person
- Employee discount
Quick apply
1d
Network Technician Engineer
BT —Inverness
- £32,637 a year
- Microsoft Word
- Microsoft Outlook
- No experience needed
5d
Junior/Graduate Customer Support Accountant
FreeAgent —Edinburgh
- £27,500 - £31,500 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Accounting
Quick apply
Business Development Executive
QUICKBLOCK —Stirling
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Travel
- Work from home
Quick apply
6d
Support Worker
British Red Cross —Ayrshire
- £13.45 an hour
- Temporary
- Communication skills
- Annual leave
- Flexitime
1d
Web Designer & WordPress Developer - B2B Healthcare
Nexus Healthcare —Glasgow
- £30,000 - £36,000 a year
- Part-time
- Hybrid work
- JavaScript
- HTML
- Free parking
- Flexitime
Quick apply
Wordpress Developer
Web, Design & Print —Kilwinning
- £26,000 - £30,000 a year
- Full-time
- JavaScript
- In-person
- HTML
- Free parking
- Flexitime
Quick apply
Customer Voice and Engagement Manager
Albyn Group —Invergordon
- £56,536 - £59,896 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
13d
Financial Planning Administrator — route to Paraplanner and Adviser
Purpose Financial Planning —Edinburgh
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Work from home
- Flexible schedule
Quick apply
10h
Cleaning Operative
Hitachi Rail —Edinburgh
- £25,029 a year
- Full-time
- English
- In-person
- Employee assistance programme
- Life insurance

I want to receive the latest job alerts for uk remote with no experience in scotland

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer service & booking coordinator

Kyle Barr Plumbing and Heating
Bathgate

Quick apply

Job details

Permanent | Full-time
£26,000 - £27,000 a year
2 days ago

Benefits

Annual leave
Company pension

Qualifications

CRM software
Customer service
English
Plumbing
Front desk
Construction experience
Office experience

Full job description

Job Summary

Customer Service & Booking Coordinator – Plumbing & Heating

Company: Kyle Barr Plumbing & Heating
Location: Home-based, with occasional meetings and training in West Lothian
Salary: £26,000–£27,000 per year, depending on experience
Hours: Full-time, 37.5 hours per week
Schedule: Monday to Friday, 8:00am–4:30pm
Job type: Permanent

About the role

Kyle Barr Plumbing & Heating is looking for a friendly, organised and dependable Customer Service & Booking Coordinator to manage customer enquiries and support the day-to-day running of our plumbing and heating business.

You will normally be the first person our customers speak to. You’ll answer telephone calls and messages, gather accurate information, arrange appointments, manage the engineer’s diary and ensure customers are kept informed.

This is more than a call-answering position. You’ll take ownership of enquiries, help convert genuine enquiries into booked work and make sure outstanding quotations, service reminders and invoices are followed up.

The position is home-based, but applicants must be able to attend occasional meetings and training sessions in West Lothian.

Main responsibilities

Answer incoming telephone calls, WhatsApp messages, emails and website enquiries
Speak confidently and professionally with customers who may have no heating, water leaks or other urgent problems
Collect accurate customer, property and job information
Create and update customers and jobs within ServiceM8
Book plumbing, boiler and heating appointments
Organise the diary efficiently by location, urgency and job type
Explain call-out charges and appointment arrangements clearly
Keep customers informed about appointments, delays and changes
Follow up new enquiries and outstanding quotations
Help convert boiler and heating enquiries into booked surveys or appointments
Arrange annual boiler services and contact customers when servicing is due
Follow up outstanding invoices politely and professionally
Request customer reviews after completed work
Maintain accurate and confidential customer records
Complete general customer-service and office administration tasks
Provide the company director with updates on bookings, quotations and unresolved enquiries

This is not a cold-calling role. However, you must be comfortable discussing our services, following up genuine enquiries and confidently asking customers whether they would like to book.

About you

We’re looking for someone who:

Has previous customer-service, reception, administration, scheduling or office experience
Has a confident, friendly and professional telephone manner
Remains calm when dealing with stressed or unhappy customers
Is highly organised and pays close attention to detail
Can manage several enquiries and priorities at the same time
Takes ownership of tasks and follows them through to completion
Is comfortable working independently without constant supervision
Is confident using email, online calendars and customer-management software
Can learn new software through online training and written procedures
Has strong written English and can produce clear, professional customer messages
Has a reliable internet connection and a quiet, private place to work
Can occasionally attend meetings or training in West Lothian

Experience with ServiceM8

Previous ServiceM8 experience would be beneficial but is not essential. Full training will be provided.

Experience with another CRM, booking, diary, field-service or job-management system would also be useful.

Experience within plumbing, heating, construction, property maintenance, garages, estate agencies, medical reception or another appointment-based business would be advantageous.

What we provide

Salary of £26,000–£27,000 depending on experience
Company laptop
Company iPhone
Telephone headset and other necessary equipment
ServiceM8 and company systems training
Company email address and individual system accounts
Workplace pension
Statutory annual leave
Daytime weekday working with no evening or on-call requirement
Opportunity to develop into a senior office or operations role as the company grows
Supportive probationary and training period

How to apply

Please submit your CV along with a short explanation of:

Your relevant customer-service or administration experience
The booking, diary or CRM systems you have previously used
Why you believe you would be suitable for this role
Your availability to start

Shortlisted applicants will initially be invited to a brief telephone conversation, followed by an interview and practical customer-service exercise.

Employment will be subject to satisfactory references and proof of the right to work in the UK.

Pay: £26,000.00-£27,000.00 per year

Experience:

Customer service: 1 year (required)

Work Location: Hybrid remote in Bathgate (West Lothian)

Quick apply

Refine Your Search

uk remote with no experience jobs in scotland

Customer service & booking coordinator

Junior Account Executive (Graduate/Entry Level)

Library Assistant

Trainee Dispenser

Remote Accounts & Tax Accountant (UK Practice Experience Essential)

Dispenser

Business Analyst (Software Implementation)

Business Development Representative - Glasgow

Graduate Level Marketing Executive (Content, Digital, Events & Sales)

Customer Delivery Driver

Procurement Officer/ Procurement Assistant

Network Technician Engineer

Junior/Graduate Customer Support Accountant

Business Development Executive

Support Worker

Web Designer & WordPress Developer - B2B Healthcare

Wordpress Developer

Customer Voice and Engagement Manager

Financial Planning Administrator — route to Paraplanner and Adviser

Cleaning Operative

I want to receive the latest job alerts for uk remote with no experience in scotland

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected