Full time Work, Jobs in Seahouses (with Salaries)

Customer Success Advisor
Sykes Holiday Cottages —Seahouses
- £25,000 a year
- Full-time
- Travel
- Conflict management
- Communication skills
Quick apply
File Processing and Preparation Administrator
Department for Environment, Food and Rural Affairs —Alnwick
- £26,025 a year
- Part-time
- Databases
- Presentation skills
- SharePoint
- Annual leave
- Sick pay
Egg collection, poultry farming role
R.Ord & Hens —Alnwick
- £13 - £15 an hour
- Part-time
- Cleaning
- Power tools
- In-person
- Employee discount
Quick apply
2d
Maintenance Assistant
The Bamburgh Castle Inn —Seahouses
- £27,848 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
11d
Assistant Manager - Live In
The Bamburgh Castle Inn —Seahouses
- Up to £33,700 a year
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Garden Centre Assistant
Berwick Garden Centre —Berwick-Upon-Tweed
- £11.10 - £13.20 an hour
- Weekend availability
- Customer service
- Computer literacy
- POS
- Store discount
- Employee discount
Quick apply
1d
Egg collection role
R.Ord & Hens —Alnwick
- £13 - £15 an hour
- Part-time
- Cleaning
- Power tools
- In-person
- Employee discount
Quick apply
2d
Stores Operative
Country Style Foods —Tweedmouth
- Full-time
- Forklift
- Bakery
- Warehouse experience
- Free parking
- Employee discount
Quick apply
6d
Shop Manager
Cancer Research UK —Alnwick
- £27,336 - £32,067 a year
- Full-time
- Customer service
- Recruiting
- Retail management
- Employee discount
Postal Delivery Driver
Royal Mail Group —Berwick-Upon-Tweed
- £13.68 an hour
- Overtime
- Customer service
Production Operative
3D Contract Services Ltd —Berwick-Upon-Tweed
- £14 an hour
- Full-time
- Forklift
- Quality control
- Organisational skills
Quick apply
7d
Front of House Staff
Lord Crewe —Bamburgh
- £12.71 an hour
- Weekend availability
- Hospitality
- Bar
- Customer service
- Employee discount
Quick apply
Hotel Manager
Blue Bell Hotel —Belford
- £16 - £25 an hour
- Weekend availability
- Hotel
- Supervising experience
- Leadership
- Free parking
- Employee discount
Quick apply
2d
Trainee PCV Driver
Borders Buses (Berwick) —Berwick-Upon-Tweed
- £14.42 an hour
- Full-time
- Cash handling
- School
- Paid training
Quick apply
Housekeeper
The Victoria Hotel —Bamburgh
- £11.00 - £13.80 an hour
- Full-time
- In-person
- Time management
- Free parking
- Employee discount
Quick apply
Kitchen Porter
The Bamburgh Castle Inn —Seahouses
- £12.80 an hour
- Part-time
- Cleaning
- Annual leave
- Employee assistance programme
Quick apply
10d
Customer Service – Personal Banker
National Westminster Bank PLC —Berwick-Upon-Tweed
- From £27,090 a year
- Full-time
- Communication skills
- Banking
- Annual leave
2d
Amusement Centre Attendant
Playnation Ltd —Berwick-Upon-Tweed
- £12.71 an hour
- Weekend availability
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
Care Assistant
Careline Homecare Limited —Seahouses
- £13.17 an hour
- Full-time
- No experience needed
- Paid training
- Annual leave
Backshift Production Operators
A&J Scott Ltd —Alnwick
- £12.71 - £13.27 an hour
- Full-time
- Supervising experience
- In-person
- Leadership
- Health & wellbeing programme
Quick apply
8d

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Customer Success Advisor

Sykes Holiday Cottages -
Seahouses

Quick apply

Job details

Permanent | Full-time
£25,000 a year

Benefits

Company pension
Company events

Qualifications

Client engagement
Process improvement
Case record updates
Complaint handling
Conflict management
Customer interaction
Communication skills
Time management

Full job description

Annual salary: £25,000 per annum

Come Join Our Fantastic Team Delivering the Best Holidays across Two Fantastic Brands

Salary: £25,000 per annum
- ️ Working Hours: 37.5 hours per week
️ Working Pattern: Monday, Tuesday, Wednesday, Friday 9am-5.30pm, and Saturday 9am to 5pm.
Location: Seahouses, Northumberland with ad hoc travel to Whitby when required.

About the Role:

As our latest Customer Success Advisor, you will deliver exceptional service across all both our Northumbria Coast and Country Cottages and Yorkshire Coast and Country Cottages brands.

You will be responsible for covering contact channels, efficiently resolving customer queries and taking full ownership of the customer end-to-end journey. By applying in-depth knowledge of company processes, you’ll provide proactive solutions and ensure an industry-leading customer experience.

Dedicated to creating memorable experiences and building trust, you’ll handle feedback, guide customers through their journey, and support our goal of becoming the UK’s leading holiday letting agency. You’ll also focus on driving efficiency and supporting teammates to streamline processes and maximise team productivity.

Comprehensive training throughout your role will empower you to deliver exceptional outcomes at every customer touchpoint and ensure customer success.

Due to the dual responsibility of the role, whilst candidates will be based at our Northumbria Coast and Country Cottages brand, the role will require regular travel quarterly to our Yorkshire Coastal Cottages Brand in Whitby. Travel will be expected to be same day / overnight with fuel expensed or company vehicle provided.

What You’ll Do

➡️ Deliver outstanding customer service across phone, email, chat and digital channels.
➡️ Support customers throughout their journey, from pre-booking queries to post-stay resolutions.
➡️ Resolve customer complaints and escalations promptly, managing cases through to completion within agreed SLAs.
➡️ Proactively identify and resolve customer issues to deliver positive outcomes.
➡️ Build strong customer relationships by providing a personalised, professional service.
➡️ Complete and maintain accurate customer case files and records.
➡️ Work closely with Account Managers and Property Services teams to resolve customer issues.
➡️ Participate in the out-of-hours on-call rota when required.
➡️ Visit local properties when needed to support customer or operational requirements.
➡️ Share feedback and best practices to improve customer experience and operational efficiency.
➡️ Follow company policies, procedures and compliance requirements.
➡️ Demonstrate initiative, sound judgement and a customer-first approach to problem solving.
➡️ Support additional business activities and projects as required.

Live by our four values: One Business One Team, Keep it Simple, Grow & Learn, Sustainable Impact.

What You’ll Bring

✅ Previous experience in a customer service or similar customer-facing role
✅ Strong conflict resolution and objection-handling skills
✅ Confident using systems and IT platforms
✅ Positive, professional and approachable communication style
✅ Excellent written and verbal communication skills
✅ Strong attention to detail and accuracy
✅ Able to think quickly and solve problems effectively
✅ Well organised with good time management skills
✅ Resilient, with the ability to stay motivated during busy periods
✅ Comfortable working to performance targets and open to feedback and coaching

Bonus Points For

Experience in working with Digital Contact Channels
Experience in working within the travel sector
Commercial acumen

Who Are Northumbria Coast & Country Cottages?

Established in 1981, Northumbria Coast & Country Cottages have over 40 years' experience of offering a superb selection of over 500 personally inspected holiday cottages together with a friendly and professional service. A truly fantastic formula for creating wonderful and memorable holidays. As part of Sykes Holiday Cottages, Northumbria Coast & Country Cottages is committed to creating lasting holiday memories with a positive social and environmental impact.

Why You’ll Love Working With Us

At Northumbria Coast & Country Cottages, & Sykes, we believe in rewarding our people:

Annual bonus scheme linked to company performance.
✈️ Generous holiday allowance + extra days with long service
Option to purchase extra holiday days if you wish.
A day off for your birthday
✋ 2 volunteering days per year.
Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay).
Pension scheme with employer contributions
Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
️ Special offers and discounts designed to enhance your overall wellbeing.
❤️‍Health cash plan & life assurance.
Training & development opportunities.
24/7 mental health support.
Employee savings scheme
Long service awards and company events

We’re passionate about diversity, inclusion and welcoming people from all backgrounds. Need adjustments during the recruitment process? Just let us know, we’ll be happy to help.

If you’re passionate about creating unforgettable holidays, we’d love to welcome you to the team. Apply now!

Quick apply

Refine Your Search

full time jobs in seahouses

Customer Success Advisor

File Processing and Preparation Administrator

Egg collection, poultry farming role

Maintenance Assistant

Assistant Manager - Live In

Garden Centre Assistant

Egg collection role

Stores Operative

Shop Manager

Postal Delivery Driver

Production Operative

Front of House Staff

Hotel Manager

Trainee PCV Driver

Housekeeper

Kitchen Porter

Customer Service – Personal Banker

Amusement Centre Attendant

Care Assistant

Backshift Production Operators

I want to receive the latest job alerts for full time in seahouses

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