Business support Work, Jobs in Selly Oak, Wmd (with Salaries)

Service Administrator/Co-ordinator
RDS Limited —Birmingham
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
Quick apply
6d
Business Support & Development Executive
Cohort Tuition —West Bromwich
- From £13 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Accounting
Quick apply
5d
Business Support Executive
Surecare UK ltd —Birmingham
- £38,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Operations & Administration Coordinator
Unicleaners Limited —Birmingham
- From £14 an hour
- Temporary
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
1d
Office Administrator
Birmingham Electrical Training —Birmingham
- £26,500 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Electrical experience
- Life insurance
Quick apply
2h
Bookings Coordinator
WORD360 Language Services —Birmingham
- £26,500 a year
- Communication skills
- Negotiation
- Annual leave
- Flexible schedule
Procurement Assistant - Building Materials
W13 —Birmingham
- £24,420 - £27,000 a year
- Full-time
- Sales
- Customer service
- ERP systems
- Annual leave
Quick apply
3h
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Referral and Outreach Officer
Aspect Housing Ltd —Birmingham
- £13.21 an hour
- Weekend availability
- Sales
- Business development
- Driving
- Referral programme
Quick apply
Application Support Analyst
Midland Heart —Birmingham
- £53,044 a year
- Full-time
- Hybrid work
- IT
12d
Administrator - Property & Facilities
Listers —Solihull
- Up to £29,000 a year
- Part-time
- Maintenance
- Organisational skills
- IT
- Employee discount
- Life insurance
IPS Employment Specialist
Better Pathways —Birmingham
- £30,000 a year
- Full-time
- English
- Psychology
- Organisational skills
- Sick pay
Quick apply
Bank Medical Records Administrator
Spire Healthcare —Birmingham
- Customer service
- IT
- Communication skills
- Free parking
- Annual leave
1h
Business Support Officer
UK Health Security Agency —Birmingham
- £28,547 - £37,737 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
9d
Estate Agent
The Property Experts —Worcester
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
RBC Enterprise Officer
Birmingham City University —Birmingham
- £35,331 - £39,002 a year
- Full-time
- Hybrid work
- Oracle
- Microsoft Office
- Administrative experience
5h
Internal Sales
Encon Insulation —Birmingham
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Employee discount
Quick apply
3d
NetWatch Police Liaison
NetWatch Global —Birmingham
- £24,297 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Organisational skills
- Health & wellbeing programme
- Flexitime
Quick apply
Customer Service
Emerald Green Energy Ltd —Birmingham
- Part-time
- Microsoft Word
- Hospitality
- Microsoft Outlook
Quick apply
Helpdesk Coordinator - FTC 12 months
WORD360 Language Services —Birmingham
- £25,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Flexible schedule

I want to receive the latest job alerts for business support in selly oak, wmd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

business support jobs near selly oak, wmd

Service Administrator/Co-ordinator

RDS Limited -
Birmingham

Quick apply

Job details

Temp to perm | Full-time | Fixed term contract
£26,000 - £28,000 a year
6 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
GCSE
English
Administrative experience
Continuous improvement
Business Administration

Full job description

Role Purpose

The Service Administrator plays a key role in supporting the service operation of the business, ensuring the efficient coordination of engineers, accurate administration of service jobs, and high levels of customer satisfaction. This role acts as a central point of contact between customers, engineers, suppliers, and internal teams, helping to keep service activities running smoothly and compliantly.

Tasks within Role

Working within the service department being reactive to all client’s requirements i.e quotations, reactive raising/involvement, problem solving and escalations.
Working and operating with a number of different systems from a RDS perspective and also client perspective. (Client Portals).
Working to tight deadlines, KPI’s and SLA’s for a number of different clients, working to an end goal of delivering on all set targets both internally and externally.
Point of contact for the engineer base from an operational perspective i.e supplier control and part control.
Working closely with the existing service director, supporting them in ensuring all previous day worksheets are compiled, remedials works or job resolution are concluded for the relevant next stages of that task.
Dealing and working with our supply chain, issuing of order numbers and control purchases for delivery right through to issue to frontline engineers.
Compliance and quality control using existing tools i.e auditing and training, be able to check and monitor engineer worksheets to a point of delivering better information and task completion.
Be instrumental in ensuring and delivering maintained levels of quality, efficiency and profitability within all aspects of day to day works.
Pivotal in providing clarity, resolution, transparency between frontline to back office within day to day scheduled works & reactive works.

Day to Day Function/Tasks

Engineer liaison
Client & Supplier Liaison
Portal updates/Back-office Job Systems and updates
Engineer Timesheets (to be discussed)
Job scheduling/Job arrangement

Key Responsibilities

Working within a multitude of different back-office systems and client portals ensuring delivery and adherence of timescales/deadlines and key operational updates.
Serve as an escalation point for internal/external customers/frontline engineers, coordinating across all internal teams to ensure issue resolution is completed in a timely manner.
To provide support to RDS Frontline Technician’s, to take calls covering a wide scope of situations across a broad scope of product types, a multitude of varying manufactures and bespoke industrial configurations.
To be able to liaise and remedy service-related issues, in the quickest and most cost-effective conclusion or to be able to establish a clear route for conclusion using the existing RDS internal infrastructure.
Use internal system software to commission and troubleshoot day-to day work.
To be able to determine and define clear deliverables, roles and responsibilities for staff members required for the specific ongoing works.
Once fully trained, you will join the out-of-hours emergency standby rota on a roughly 1-in-10 rotation.

Skills

Ability to demonstrate an approach of continuous improvement across all areas of the department/business
Ability to diffuse and resolve issues in a timely manner within a service arena.
Ability to understand and implement compliance documentation and disrepute to all required staff.
Ability to be able to work and navigate around various IT based platforms that are pivotal to day-to-day operation.
Ability to work with a very reactive environment and be able to adapt and multitask with whatever challenge/tasks the working day can create.
To be able to understand, give guidance and possibly implement regularity directives, to be ahead of all industry standards and industry/market trends.
Resolve and respond to customer issues and enquiries
Assist and support technicians in executing their day-to-day tasks.
Strong sense of personal accountability regarding decision-making.
Experience working in a high-level collaborative environment and promoting a teamwork mentality to resolve issues in a timely and effective manner.
Ability to work independently applying your knowledge into the role to benefit the department/team whilst enhancing your personal development.
Be comfortable and able to work within a fast pace, fast changing environment/department.

Pay: £26,000.00-£28,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Birmingham B30 3HX: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you live within a 10 radius of the office (B30 3HX)

Experience:

Administrative: 1 year (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

business support jobs in selly oak, wmd

Service Administrator/Co-ordinator

Business Support & Development Executive

Business Support Executive

Operations & Administration Coordinator

Office Administrator

Bookings Coordinator

Procurement Assistant - Building Materials

Customer Relationship Manager

Referral and Outreach Officer

Application Support Analyst

Administrator - Property & Facilities

IPS Employment Specialist

Bank Medical Records Administrator

Business Support Officer

Estate Agent

RBC Enterprise Officer

Internal Sales

NetWatch Police Liaison

Customer Service

Helpdesk Coordinator - FTC 12 months

I want to receive the latest job alerts for business support in selly oak, wmd

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected