Duty manager Work, Jobs in Send, Sry (with Salaries)

Service Delivery Manager
ABM —Harlington
- Full-time
- Team management
Charter Manager (Private Jet and Helicopter Charter)
Starflight Aviation LTD —Farnborough
- £50,000 - £60,000 a year
- Weekend availability
- CRM software
- Customer service
- Business development
- Free parking
Quick apply
Softener Supplies Team Leader
Harvey Water Softeners —Woking
- Overtime
- Sales
- Team management
- Front desk
- Annual leave
- Employee discount
Quick apply
8d
Vending Operator - Decorum Vending Ltd
9620146 —Byfleet
- From £31,000 a year
- Full-time
- English
- Driving
- Warehouse experience
- Annual leave
Quick apply
6d
Senior Greenkeeper
Hoebridge Golf Centre —Old Woking
- £34,000 a year
- Weekend availability
- Maintenance
- Continuous improvement
- Organisational skills
- Store discount
- Employee discount
Quick apply
Assistant Residence Manager - Residential Living
Synced —Guildford
- Up to £35,000 a year
- Full-time
- Hospitality
- Sales
- In-person
Quick apply
8h
Intelligence Processor
Surrey Police —Woking
- £26,875 - £29,670 a year
- Full-time
- Computer literacy
- Data entry
- Typing
- Annual leave
- Employee discount
Trainee Property Manager
Clarendons —Reigate
- £21,000 - £24,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
14d
Aircraft Refueller
Menzies Aviation —Gatwick Airport
- Full-time
- Quality control
- Data entry
- Leadership
Central Administrator
Catalyst Support Ltd —Old Woking
- £24,000 - £26,000 a year
- Part-time
- CRM software
- Microsoft Office
- Administrative experience
- Employee discount
- Sick pay
Quick apply
Operational Support Officer
HM Courts and Tribunals Service —Guildford
- £25,582 a year
- Full-time
- Customer service
- Presentation skills
- Travel
- Annual leave
11d
Assertive Outreach Worker - Multiple Disadvantage
Catalyst Support Ltd —Woking
- £31,140 a year
- Part-time
- Hybrid work
- In-person
Quick apply
14d
Duty Manager
LKQ Corporation —Guildford
- Full-time
- Training & development
- Cash handling
- Annual leave
- Employee assistance programme
Planned and Complex Repairs Manager
Mountjoy —Woking
- £51,028.34 a year
- Full-time
- Supervising experience
- Organisational skills
- Computer skills
4d
Customer Service Advisor
Kendall Cars Ltd —Woking
- £13 an hour
- Part-time
- Computer literacy
- Administrative experience
- Front desk
- Employee discount
Quick apply
7d
Inbound Service Delivery Lead
Lifetime Legal Ltd —Wokingham
- Up to £36,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
Quick apply
Systems & Database Administrator
More House School —Farnham
- £45,000 - £50,000 a year
- 8 hour shift
- IT
- In-person
- School
Quick apply
Duty Manager - Guildford
Horizon Leisure Centres —Guildford
- £29,503.32 a year
- Full-time
- Customer service
- Computer literacy
- Travel
- Free parking
- Annual leave
4d
Property Manager
At Home Estate and Lettings Agency —Horsham
- £27,000 - £32,000 a year
- Part-time
- English
- In-person
- School
- Flexible schedule
Quick apply
Operations Duty Manager
Flexjet Europe —Farnborough
- 12 hour shift
- Communication skills
Quick apply

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Service Delivery Manager

ABM -
Harlington

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Job details

Full-time

Qualifications

Operations management
Employee relations case handling
Shift management
Team management
Partnership building
Relationship management
Aviation passenger services
Load & unload

Full job description

Description

LOCATION: Heathrow

SHIFT PATTERN: Permanent Nights 10pm-6pm, 4-on-2-off shift pattern

SALARY: Competitive

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help!

ROLE OVERVIEW AND PURPOSE

As a Service Delivery Manager for the Heathrow PRS (Passengers Requiring Support) operation, you are the central manager of a diverse workforce delivering crucial assistance 365 days a year.

The Night Shift SDM will be an active member of the team, assisting passengers when required as well as carrying out their management duties

You will act as the operational manager on the ground, taking charge of daily activities, proactively managing any disruptions and ensuring our services exceed client expectations and legislative requirements. Acting as a true brand ambassador for ABM, your mission is to drive a deeply customer-focused culture while building excellent, collaborative relationships with airlines, handlers and airport authorities.

Main Duties & Responsibilities

Operational Management: Take confident control of the daily operation, actively managing resources, staffing levels and workflows to drive efficiency and meet Service Level Agreements (SLAs).

Manage Operational Flow: Oversee the smooth offloading and on-loading of high-volume flights. You will act quickly to ensure journey milestones are accurately tracked on PDAs, keeping the operational teams fully updated on any issues that require escalation.

Relationship Management: Build and sustain highly collaborative partnerships with airlines, ground handlers and Heathrow Airport management to ensure a unified approach to passenger care.

People Management & HR Processes: Actively manage your team through the full HR lifecycle. You are responsible for completing return to work interviews following absences, conducting absence improvement meetings, and carrying out thorough investigations for disciplinary, grievance and health & safety matters.

Operational Control & Quality: Champion a customer-focused culture by taking responsibility for ensuring robust daily handovers and ensuring detailed reports are completed should a service failure occur so the operation continuously improves.

Apply Now

Refine Your Search

duty manager jobs in send, sry

Service Delivery Manager

Charter Manager (Private Jet and Helicopter Charter)

Softener Supplies Team Leader

Vending Operator - Decorum Vending Ltd

Senior Greenkeeper

Assistant Residence Manager - Residential Living

Intelligence Processor

Trainee Property Manager

Aircraft Refueller

Central Administrator

Operational Support Officer

Assertive Outreach Worker - Multiple Disadvantage

Duty Manager

Planned and Complex Repairs Manager

Customer Service Advisor

Inbound Service Delivery Lead

Systems & Database Administrator

Duty Manager - Guildford

Property Manager

Operations Duty Manager

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