Hospitality supervisor Work, Jobs in Severn Beach, Gls (with Salaries)

Regional Guest Services Supervisor
Mitie —Bristol
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Management
- Annual leave
11d
Restaurant Supervisor
Viva Brazil cardiff —Cardiff
- Up to £18 an hour
- Weekend availability
- Serving
- Customer service
- Supervising experience
Quick apply
3d
FOH Supervisor
Courts Restaurant —Penarth
- From £14 an hour
- Full-time
- Serving
- Hospitality
- Bar
- Free parking
Quick apply
Food & Beverage Supervisor
The Manor House and Golf Club —Castle Combe
- £14.05 an hour
- Weekend availability
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Front of House Team Member & Supervisor
Chocoberrycafe —Cardiff
- £12.75 - £14.50 an hour
- Part-time
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
4d
Senior Keyholder/ Bar Supervisor
Wiper and True —Bristol
- £14.30 an hour
- Part-time
- Bar
- Customer service
- Organisational skills
- Employee discount
Quick apply
5d
Bar and Restaurant Supervisor
The Old Fleece —Stroud
- £12.21 - £13.50 an hour
- Temporary
- Serving
- Hospitality
- Bar
- Free parking
- Employee discount
Quick apply
12d
Front of House Supervisor/ waiter / waitress
Ramen zen ltd —Bristol
- From £14.50 an hour
- Part-time
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
9d
Front of House Supervisor
Tesoro Lounge —Thornbury
- £13.10 - £13.30 an hour
- Weekend availability
- Bar
- Casual dining restaurant
- Restaurant experience
- Employee discount
Quick apply
4d
Card Room Supervisor
Grosvenor Casinos —Cardiff
- Weekend availability
- In-person
- Leadership
- Communication skills
Quick apply
Bar Supervisor
Parade Hotel —Bath
- £32,000 a year
- Weekend availability
- Hospitality
- Bar
- Sales
- Employee assistance programme
- Employee discount
Quick apply
13d
Hotel Reception Supervisor
Parade Hotel —Bath
- £29,115 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Referral programme
Quick apply
Catering Supervisor
Impact Food Group —Kingscote
- £29,120 a year
- Weekend availability
- Customer service
- School
- Employee discount
Quick apply
Meeting & Events Team Leader
Village Hotels - Bristol - M&E —Filton
- £12.96 - £13.21 an hour
- Part-time
- Employee assistance programme
- Gym membership
Quick apply
6d
Assistant Restaurant Manager
Rosa's Thai —Bath
- £31,000 - £37,000 a year
- Full-time
- Restaurant
- Employee assistance programme
Restaurant Supervisor
The Cow & Sow —Bristol
- From £13.21 an hour
- Full-time
- Restaurant
- Annual leave
- Employee discount
Quick apply
Food & Beverage Supervisor - Ty Magor
The Celtic Collection —Newport
- Weekend availability
- Hotel
- Restaurant
- Employee discount
Front of House Team Leader
Slug And Lettuce —Bristol
- Up to £13.16 an hour
- Full-time
- Employee discount
Quick apply
6d
Food and Beverage Supervisor
HandPickedHotels —Bath
- From £14.30 an hour
- Weekend availability
- Hotel
- In-person
- Free parking
- Employee assistance programme
Quick apply
Food and Beverage Supervisor
Parkway Hotel and Spa —Cwmbran
- £13.50 an hour
- Full-time
- Serving
- Hospitality
- Hotel
- Free parking
Quick apply
8d

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Regional Guest Services Supervisor

Mitie -
Bristol

Apply Now

Job details

Permanent | Full-time
11 days ago

Benefits

Annual leave

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Management
Customer service
Computer literacy
Microsoft Office
Organisational skills
SIA
Communication skills
Time management

Full job description

This role has been designed to support Guest Services teams in delivering an exceptional service to our customers. You will take pride in building and maintaining strong working relationships with both staff and customers, acting as a key point of contact for guidance, support, and day‑to‑day operational advice.

As a Mobile Guest Services Supervisor, you will coordinate and facilitate appropriate training and provide ongoing support to team members. You will also manage HR‑related matters in line with company policies and procedures, ensuring staff operate in accordance with client requirements and site protocols, including supporting the safe and efficient management of footfall within each location.

In addition, you will develop strong relationships with customers, building owners, and facilities management teams to ensure the safe, efficient, and smooth operation of the buildings our guest services team manage. The role requires regular travel, with visits to each site at least once per month, and the flexibility to provide on‑site cover when required.

Working Hours: 40 hours per week
Working Pattern: Hybrid working
Core Hours: Between 07:00 – 17:30

Principal Accountabilities / Key Activities

Act as the central point of contact on-site for all staff, clients, residents, and guests
Provide day-to-day operational support to BAE Guest Services staff
Deliver and promote a strong customer excellence culture
Manage daily operational issues and on-site impacts, escalating where appropriate

People Management

Manage annual leave, sickness, and absence, including reporting and conducting return-to-work interviews
Produce and manage monthly rotas
Conduct regular one-to-ones, performance reviews, coaching, and training
Lead investigations in line with company policy
Manage onboarding of new starters, including Right to Work checks via the Mitie App
Ensure all staff complete mandatory online training and remain compliant
Book and coordinate internal and external training (e.g. First Aid, SIA, Fire Marshal, Manual Handling)

Systems & Administration

Manage Workplace Plus, including scheduling, holiday management, and daily reconciliations
Compile daily and weekly reports for the client
Track and manage ongoing client requests and issues
Review and analyse booking and utilisation data, including no-show information
Undertake accurate note-taking and record management

Health, Safety & Compliance

Support emergency procedures and coordinate fire evacuations, liaising with emergency services as required
Undertake the roles of Fire Marshal, First Aider, and Security support during evacuations
Raise building maintenance and compliance issues via the Mitie Helpdesk and monitor through to resolution
Ensure SHE standards and KPIs are met and maintained

Client & Stakeholder Engagement

Attend meetings with residents and key stakeholders
Build and maintain strong working relationships with customers, building managers, and internal support teams
This is a developing role, and additional duties may be assigned as required by management.

What We Are Looking For / Qualifications and Experience

Demonstrated ability to work effectively as part of a team to achieve positive outcomes and deliver a high standard of customer service
Proven experience in providing excellent customer service
Strong organisational and time‑management skills, with the ability to manage competing priorities and meet tight deadlines while maintaining accuracy
Good interpersonal and communication skills, with the ability to liaise confidently with customers and colleagues at all levels, both verbally and in writing
Sound knowledge of Workplace Health and Safety (WH&S) practices and policies
Strong computer literacy, with experience using Microsoft Office applications (Word, Excel, etc.)
Experience using communication platforms such as Microsoft Teams or Skype is desirable but not essential
Ability to work independently when required, using initiative and sound judgement
A minimum of two years' experience in a customer service and/or training-related role is desirable
Willingness to travel regularly between sites; flexibility and mobility are key requirements of the role

Key Competencies Required

High level of integrity with a strong sense of urgency
Self‑awareness with the ability to maintain a big‑picture perspective
Adaptable, with strong strategic thinking capabilities
Demonstrates leadership and vision, with the ability to communicate effectively
Strong judgement, tact, and facilitation skills

Experience

Previous experience working within a highly regulated environment
Strong communication, planning, and organisational skills, with good financial awareness
Willingness to learn, develop, and undertake training to support continuous business improvement

Requirements

Must hold a valid UK driving licence
Must have access to their own vehicle
Business‑use insurance is mandatory and will be required upon appointment

Apply Now

Refine Your Search

hospitality supervisor jobs in severn beach, gls

Regional Guest Services Supervisor

Restaurant Supervisor

FOH Supervisor

Food & Beverage Supervisor

Front of House Team Member & Supervisor

Senior Keyholder/ Bar Supervisor

Bar and Restaurant Supervisor

Front of House Supervisor/ waiter / waitress

Front of House Supervisor

Card Room Supervisor

Bar Supervisor

Hotel Reception Supervisor

Catering Supervisor

Meeting & Events Team Leader

Assistant Restaurant Manager

Restaurant Supervisor

Food & Beverage Supervisor - Ty Magor

Front of House Team Leader

Food and Beverage Supervisor

Food and Beverage Supervisor

I want to receive the latest job alerts for hospitality supervisor in severn beach, gls

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