And office Work, Jobs in Sheffield, Eng (with Salaries)

Customer Support Agent
Home Decor GB Ltd —Sheffield
- From £24,785 a year
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
12d
Administrator
Hickton Quality Control —Sheffield
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Work from home
Quick apply
5d
Data Administrator
Change Grow Live —Sheffield
- £26,296.03 a year
- Administrative experience
- IT
- Employee discount
Telesales Agent (office based) Full Time
Insured Health —Sheffield
- £25,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
3d
Sales Admin
BM Architectural —Sheffield
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
6d
Administrator with reception duties
Dey & Co. Chartered Accountants —Newbold
- £12.71 - £13.50 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
Rope Access Administrator
Eurosafe Solutions Ltd —Sheffield
- £26,500 - £30,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
6d
Administrator
Hickton Quality Control Ltd —Sheffield
- Full-time
- Microsoft Word
- Microsoft Excel
- Accounting
- Life insurance
- Sick pay
Quick apply
10d
Office Administrator
YORKSHIRE CATERING BUTCHERS LTD —Batley
- From £13.71 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
11d
Office Administrator
A & B Cranes and Electrical Services Ltd —Sheffield
- £24,420 - £29,360 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
Office Administrator
Brush Group —Sheffield
- Temporary
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Life insurance
6d
Property Inventory Clerk South Yorkshire
miServices South —Sheffield
- £25 - £35,000 a year
- Customer service
- Travel
- Communication skills
Quick apply
5d
Sales Support Coordinator
RB Global —Rotherham
- £28,000 a year
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee stock purchase plan
- Gym membership
Quick apply
Administration Assistant
Aquaforce Plumbing Solutions Ltd —Barnsley
- £24,784 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
Customer Service Assistant/Office Admin
Jenkinson Marshall & Co. Ltd. —Sheffield
- From £12.71 an hour
- Part-time
- Customer service
- Microsoft Office
- Travel
- Free parking
Quick apply
5d
Administrative and Data Officer
St Lukes Hospice —Sheffield
- £28,800 a year
- Part-time
- Microsoft Excel
- Administrative experience
- Organisational skills
12d
Data Analyst
Rotherham Doncaster and South Humber NHS Foundation Trust —Doncaster
- £32,073 - £39,043 a year
- Full-time
- SQL
- Analysis skills
1d
Retrofit Scheme Administrator
Westville —Shirebrook South West
- £29,250 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
11d
Property Administrator
mys Living —Sheffield
- From £26,500 a year
- Weekend availability
- Hospitality
- Customer service
- Microsoft Office
Quick apply
3d
Procurement & Stock Allocation Administrator
Company Shop Group —Tankersley
- £17,881 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Merchandising
- Organisational skills
- Employee assistance programme
Quick apply

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and office jobs near sheffield, eng

Customer Support Agent

Home Decor GB Ltd -
Sheffield

Quick apply

Job details

Permanent | Full-time
From £24,785 a year
12 days ago

Benefits

Free parking
Casual dress
Company pension
Company events
Employee discount
Life insurance
Sick pay

Qualifications

Microsoft Excel
Customer service
Sales administration
Organisational skills
Contracts
Account management

Full job description

Job Description

Home Decor Group is a leading supplier of contemporary bedroom furniture and kitchens to the DIY, construction, domestic and new-build markets.

At our modern facility in Sheffield we create stunning fitted wardrobes, sliding wardrobe doors and freestanding furniture, including a range of functional modular based storage solutions which are used in both home living and home office environments. See what we do here https://www.hdhc.com/.

We are currently recruiting a Customer Support Agent based in our Sheffield Head Office who will support the team in delivering first class service to our customers.

Great working environment within an established team and generous benefits Full time hours are 37.5 hours a week, Monday to Friday, with an early finish one day of the week on a rota basis. Some flexibility in the working of these hours would be considered.

The role would suit someone who is looking to start a career in customer service and full support and training will be given.

Starting salary is £24,785, increasing with experience

26 days holiday each year, plus bank holidays

Generous pension and life assurance schemes

Health Cash Plan

Free Parking

Employee discount

Main Purpose of the Role

· Support the Internal Account Manager with the day to day running of the customer accounts from ‘order call off to cash’.

Building and maintaining strong relationships based on trust, a sense of urgency, professionalism. You understand your customer’s needs and ensure that Home Décor meets and exceeds expectations.
Proactively manage the customer order banks through regular contact with sites and sales. Manage every stage of the order process via total ownership of each customer order from the point of call off to successful install.

· While accuracy is paramount, you will also work at a high pace at all times to ensure that agreed daily productivity targets are met and that all orders are entered on time, in full to the agreed schedule.

Key Responsibilities

· Accurately Process orders on internal Microsoft AX system.

Facilitate customer solutions and resolutions by bringing together cross functional stakeholders including Installation, Production/Warehouse, Planning, Logistics, Sales and Marketing.
Actively assist in the cash collection process by overseeing compliance from call off to the sign off process. Act as the first point of contact for escalated collection queries.
Source customer care reports for all accounts, monitoring any outstanding replacement/remedial works and closing them out promptly.

· Adhere to the company’s clear desk policy at the end of every day.

· Identify and share opportunities for efficiency and improved productivity within the order entry process.

Supporting the Accounts department with various enquiries including dealing with customer queries, credits and invoices appropriately.
Providing accurate information and data to both software systems – AX for order entry and Field Aware for installation planning.

Knowledge & Experience

Experience working within a similar role in Sales Administration would be desirable.
Retail or similar experience, giving experience of customer contact and working towards achieving excellent Customer Service.

Key Skills & Qualifications Required

Previous account management experience, preferably in the contract/building sector
Good communicator and a confident telephone manner.
· Attention to detail, task focus and accuracy.

· Excellent organisational and prioritisation skills, and able to work under pressure

· Understanding of the product and construction industry preferred.

· Able to work as part of a team as well as individually.

· Excel intermediate, comfortable working with ERP and scheduling systems, strong administration skills.

Job Types: Full-time, Permanent

Pay: From £24,785.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
Life insurance
Sick pay

Experience:

Microsoft Excel: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

and office jobs in sheffield, eng

Customer Support Agent

Administrator

Data Administrator

Telesales Agent (office based) Full Time

Sales Admin

Administrator with reception duties

Rope Access Administrator

Administrator

Office Administrator

Office Administrator

Office Administrator

Property Inventory Clerk South Yorkshire

Sales Support Coordinator

Administration Assistant

Customer Service Assistant/Office Admin

Administrative and Data Officer

Data Analyst

Retrofit Scheme Administrator

Property Administrator

Procurement & Stock Allocation Administrator

I want to receive the latest job alerts for and office in sheffield, eng

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