helpdesk support Work, Jobs in sheffield, syk (with Salaries)

IT Apprentice
QA Apprenticeships —Rotherham
- £15,600 a year
- Full-time
- Computer networking
- IT
- Communication skills
IT Support
Travail-Hiredonline —Doncaster
- £29,000 a year
- Remote
- SharePoint
- IT
- In-person
- Free parking
- Work from home
11h
Information Advisor
Tribal Group —Sheffield
- £26,100 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- PMP
- Free parking
- Employee assistance programme
Quick apply
Service Desk Analyst
C365Cloud —Wakefield
- £25,000 - £27,000 a year
- Full-time
- Microsoft Excel
- Customer service
- SQL
- Sick pay
Quick apply
12d
Supervisor Helpdesk EMEA
Arthrex —Sheffield
- Full-time
- Hybrid work
- Computer Science
- Engineering
- English
- Annual leave
Payment Markets Service Support Analyst - Accept & Orchestrate (Onsite)
Transaction Network Services —Sheffield
- 12 hour shift
- Customer service
- Windows
- Microsoft Office
IT/ AV Technician
University of Sheffield —Rotherham
- £27,319 - £31,236 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- University
- Annual leave
- Employee discount
IT Support Engineer
Elevate Technology Group —Rotherham
- £30,000 - £35,000 a year
- Windows
- SharePoint
Product Support Specialist
LabLogic Systems —Sheffield
- Full-time
- Oracle
- Laboratory experience
- Windows
IT Services Technician (1st / 2nd line)
HNC —Huddersfield
- £26,818 - £28,634 a year
- Full-time
- Customer service
- Organisational skills
- IT
8d
IT Support Coordinator (Fixed Term)
PUMA —Castleford
- SQL
- IT
1d
Helpdesk/Administrator
Mitie —Buxton
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
IT Services Technician (1st / 2nd line) - Huddersfield New College
Calderdale Council —Huddersfield
- £26,818 - £28,634 a year
- Full-time
- Customer service
- Organisational skills
- IT
5d
Customer Support Agent
Exel Technology Group Ltd —Mansfield
- From £26,505 a year
- 8 hour shift
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
13d
Customer Service Advisor
CBRE —Doncaster
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Employee discount
Site Manager
Equans —Rotherham
- £30,000 a year
- Full-time
- Maintenance
- IT
- Communication skills
- Annual leave
- Employee assistance programme
IT Support Technician
Integrated Doorset Solutions Limited —Mansfield
- Full-time
- Microsoft Excel
- Windows
- Microsoft Office
- Health & wellbeing programme
- Life insurance
Quick apply
IT Services Technician - Huddersfield New College
Kirklees Council —Huddersfield
- Full-time
- Customer service
- Organisational skills
- IT
6d
Radiopharmacy Project Lead
LabLogic Systems —Sheffield
- Full-time
Jeopardy Supervisor
Equans —Rotherham
- Full-time
- Analysis skills
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
6d

I want to receive the latest job alerts for helpdesk support in sheffield, syk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Apprentice

QA Apprenticeships -
Rotherham

Apply Now

Job details

Full-time
£15,600 a year

Benefits

Company events

Qualifications

TCP
Operating systems
GCSE
Ticket management
Computer networking
IT
TCP/IP
Communication skills
Time management

Full job description

About IT Desk:

IT Desk is a multi-award-winning business and has been established since 2006, supporting businesses throughout South Yorkshire and beyond. Our role is to keep our client’s IT infrastructure operation and secure at all times. We a committed to delivering excellence in customer service to our customers.

About the role:

We are looking for new talent to join our ever-growing team! You will be the first point of contact for all support tickets logged. You will be able to work well within a team and be able to work on your own and you will be confident in communicating via the phone, chat, or email.

Responsibilities:

Manage your own diary
Manage tickets assigned to you
Report to the Team Leader
Monitor own SLA
Liaise with customers
Take inbound calls for support
Assign tickets raised for support via email
Log tickets onto the helpdesk system and take detailed notes in relation to a fault
Provide assistance with other engineers
Attend any training necessary
Meet KPI’s
Windows desktop repair and configuration

What we are looking for:

Basic TCP/IP knowledge and an understanding of networking
Hardware skills – able to rebuild desktops/laptops and reinstall operating systems
Able to diagnose and troubleshoot problems
Experience with using Microsoft 365 is preferable
Good time management skills
Self-organization and the ability to be self-motivated in ticket management
An excellent telephone manner for making initial contact and for ongoing communication with customers and business associates
Excellent written and verbal communication skills - needed for communicating with a wide range of people, both internally and externally
Good IT skills, including the use of spreadsheets
A professional manner and presentable appearance for meeting customers/clients
Initiative and good decision-making skills with the ability to work to deadlines

Entry requirements:

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working week: 37.5 hours per week, Monday to Friday, 9am - 5:30pm

Benefits:

Onsite gym
Free tea and coffee
Company social events throughout the year (From meals out, to escape rooms and off road driving to name a few!)
Daily breakfast options
Weekly lunch bought with the Team Pleo Card
Vitality health care
Flexible working

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Apply Now

Refine Your Search

helpdesk support jobs in sheffield, syk

IT Apprentice

IT Support

Information Advisor

Service Desk Analyst

Supervisor Helpdesk EMEA

Payment Markets Service Support Analyst - Accept & Orchestrate (Onsite)

IT/ AV Technician

IT Support Engineer

Product Support Specialist

IT Services Technician (1st / 2nd line)

IT Support Coordinator (Fixed Term)

Helpdesk/Administrator

IT Services Technician (1st / 2nd line) - Huddersfield New College

Customer Support Agent

Customer Service Advisor

Site Manager

IT Support Technician

IT Services Technician - Huddersfield New College

Radiopharmacy Project Lead

Jeopardy Supervisor

I want to receive the latest job alerts for helpdesk support in sheffield, syk

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected