Business administration Work, Jobs in Sheffield (with Salaries)

Customer Support Agent
Home Decor GB Ltd —Sheffield
- From £24,785 a year
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
Business Administrator
First Intuition —Sheffield
- Full-time
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Help Desk Administrator
VINCI Facilities UK —Sheffield
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
7d
Receptionist
One Health Group —Sheffield
- Up to £26,510 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
4d
Business Support Administrator
Murray Steel Products —Sheffield
- £12.71 an hour
- Overtime
- Hybrid work
- Microsoft Word
- Accounting
- In-person
- Free parking
Quick apply
12d
Leasing Associate
ourHRpeople —Sheffield
- £26,500 - £28,000 a year
- Weekend availability
- Sales
- Customer service
- English
- Health & wellbeing programme
Quick apply
10d
Accounts Assistant
Manor Development Company —Sheffield
- £25,000 - £26,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Salesforce Administrator
Tes Global —Sheffield
- £40,000 - £50,000 a year
- Full-time
- Salesforce
- AWS
- Agile
- Annual leave
- Employee assistance programme
Quick apply
Onboarding & Customer Service Administrator
Cloud9 Fulfilment —Sheffield
- £24,420 - £28,000 a year
- Full-time
- English
- Administrative experience
- In-person
- Free parking
Quick apply
Supply Chain Management (SCM) Assistant
Marcegaglia Stainless Sheffield —Sheffield
- £24,784.50 a year
- Weekend availability
- Microsoft Office
- Administrative experience
- Organisational skills
- Health & wellbeing programme
Quick apply
7d
Executive Assistant
Vladimer Avdalov Technologies Ltd —Sheffield
- £24,420.00 - £56,611.32 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Flexitime
Quick apply
Administrative Assistant
Express Coatings —Sheffield
- From £12.71 an hour
- Full-time
- Serving
- Data entry
- Front desk
- Free parking
Quick apply
Lead Salesforce Implementation Specialist
UniHomes —Sheffield
- £65,000 - £80,000 a year
- Full-time
- Salesforce
- IT
- Leadership
- Employee discount
- Referral programme
Quick apply
Branch Compliance & Operations Supervisor
Safetykleen —Dinnington
- £32,000 - £36,000 a year
- 8 hour shift
- Organisational skills
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Office Manager/EA
Begbies Traynor Group —Sheffield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
4d
Customer Development Executive
Avidity —Sheffield
- £29,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
- Annual leave
- Employee assistance programme
12d
Accounts Payable and Receivable Assistant
Brightwell —Chesterfield
- Microsoft Excel
- Sales
- Microsoft Office
- Free parking
- Employee assistance programme
6d
Office Manager/Bookkeeper
Liam Bacon Ltd —West Ecclesfield
- £35,000 - £40,000 a year
- Full-time
- QuickBooks
- Organisational skills
- In-person
- Free parking
Quick apply
Customer Development Executive
McCurrach Careers —Sheffield
- £29,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
- Annual leave
- Employee assistance programme
12d
People Assistant
C.W. Fletcher & Sons Ltd —Sheffield
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Life insurance
Quick apply
7d

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Customer Support Agent

Home Decor GB Ltd -
Sheffield

Quick apply

Job details

Permanent | Full-time
From £24,785 a year

Benefits

Free parking
Casual dress
Company pension
Company events
Employee discount
Life insurance
Sick pay

Qualifications

Microsoft Excel
Customer service
Sales administration
Organisational skills
Contracts
Account management

Full job description

Job Description

Home Decor Group is a leading supplier of contemporary bedroom furniture and kitchens to the DIY, construction, domestic and new-build markets.

At our modern facility in Sheffield we create stunning fitted wardrobes, sliding wardrobe doors and freestanding furniture, including a range of functional modular based storage solutions which are used in both home living and home office environments. See what we do here https://www.hdhc.com/.

We are currently recruiting a Customer Support Agent based in our Sheffield Head Office who will support the team in delivering first class service to our customers.

Great working environment within an established team and generous benefits Full time hours are 37.5 hours a week, Monday to Friday, with an early finish one day of the week on a rota basis. Some flexibility in the working of these hours would be considered.

The role would suit someone who is looking to start a career in customer service and full support and training will be given.

Starting salary is £24,785, increasing with experience

26 days holiday each year, plus bank holidays

Generous pension and life assurance schemes

Health Cash Plan

Free Parking

Employee discount

Main Purpose of the Role

· Support the Internal Account Manager with the day to day running of the customer accounts from ‘order call off to cash’.

Building and maintaining strong relationships based on trust, a sense of urgency, professionalism. You understand your customer’s needs and ensure that Home Décor meets and exceeds expectations.
Proactively manage the customer order banks through regular contact with sites and sales. Manage every stage of the order process via total ownership of each customer order from the point of call off to successful install.

· While accuracy is paramount, you will also work at a high pace at all times to ensure that agreed daily productivity targets are met and that all orders are entered on time, in full to the agreed schedule.

Key Responsibilities

· Accurately Process orders on internal Microsoft AX system.

Facilitate customer solutions and resolutions by bringing together cross functional stakeholders including Installation, Production/Warehouse, Planning, Logistics, Sales and Marketing.
Actively assist in the cash collection process by overseeing compliance from call off to the sign off process. Act as the first point of contact for escalated collection queries.
Source customer care reports for all accounts, monitoring any outstanding replacement/remedial works and closing them out promptly.

· Adhere to the company’s clear desk policy at the end of every day.

· Identify and share opportunities for efficiency and improved productivity within the order entry process.

Supporting the Accounts department with various enquiries including dealing with customer queries, credits and invoices appropriately.
Providing accurate information and data to both software systems – AX for order entry and Field Aware for installation planning.

Knowledge & Experience

Experience working within a similar role in Sales Administration would be desirable.
Retail or similar experience, giving experience of customer contact and working towards achieving excellent Customer Service.

Key Skills & Qualifications Required

Previous account management experience, preferably in the contract/building sector
Good communicator and a confident telephone manner.
· Attention to detail, task focus and accuracy.

· Excellent organisational and prioritisation skills, and able to work under pressure

· Understanding of the product and construction industry preferred.

· Able to work as part of a team as well as individually.

· Excel intermediate, comfortable working with ERP and scheduling systems, strong administration skills.

Home Decor is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any characteristic protected by law.

Job Types: Full-time, Permanent

Pay: From £24,785.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
Life insurance
Sick pay

Experience:

Microsoft Excel: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

business administration jobs in sheffield

Customer Support Agent

Business Administrator

Help Desk Administrator

Receptionist

Business Support Administrator

Leasing Associate

Accounts Assistant

Salesforce Administrator

Onboarding & Customer Service Administrator

Supply Chain Management (SCM) Assistant

Executive Assistant

Administrative Assistant

Lead Salesforce Implementation Specialist

Branch Compliance & Operations Supervisor

Office Manager/EA

Customer Development Executive

Accounts Payable and Receivable Assistant

Office Manager/Bookkeeper

Customer Development Executive

People Assistant

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