Business support specialist Work, Jobs in Shenstone, Sts (with Salaries)

Customer Service Specialist
H.B. Fuller —Tamworth
- Spanish
- English
- Communication skills
12h
HR Advisor - Compliance Lead
Voyage Care —Lichfield
- Full-time
- Hybrid work
- Management
- Continuous improvement
- Mentoring
4d
Internal Sales Coordinator (UltraTile)
Instarmac Group plc. —Tamworth
- Full-time
- CRM software
- Conflict management
- Data entry
- Annual leave
- Employee assistance programme
Business Support and Accounts Assistant
Holovis International —Hinckley
- £28,000 - £38,000 a year
- Full-time
- Accounting
- Front desk
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
1d
Logistics and Event Coordinator
Everyman Driving Experiences —Derby
- £28,000 - £30,000 a year
- Weekend availability
- Administrative experience
- Organisational skills
- IT
- Free parking
- Employee discount
Quick apply
Finance Assistant
Sykes-Pickavant —Chasetown
- £16 an hour
- Full-time
- English
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
1d
Service Adviser
TECS GROUP —Burntwood
- Up to £27,000 a year
- 8 hour shift
- Microsoft Outlook
- Salesforce
- Financial services
- Annual leave
- Referral programme
Quick apply
1d
Family Support Worker
Malachi Specialist Family Support —Burton-On-Trent
- £26,500 a year
- Full-time
- Travel
- Annual leave
- Sick pay
Quick apply
13d
Operations Supervisor
DHL —Lichfield
- Full-time
- Microsoft Office
- Continuous improvement
- IT
- Employee assistance programme
Tenancy Specialist x 2
Clarion Housing Group —Tamworth
- £37,390 - £43,520 a year
- Full-time
- Hybrid work
- Travel
6d
Customer Liaison Officer - Collections Department
Global Telemetrics —Coalville
- From £29,194 a year
- Full-time
- CRM software
- Computer skills
- In-person
Quick apply
13d
Business Development Manager (Civil Engineering)
Aquatech Civils Ltd —Sutton Coldfield
- From £34,500 a year
- Full-time
- Hybrid work
- Civil engineering
- Sales
- Business development
- Work from home
Quick apply
Office Services Assistant
Anthony Collins Solicitors —Birmingham
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
Private Patient Co-ordinator FTC
Spire Healthcare —Sutton Coldfield
- Full-time
- Sales
- Customer service
- Communication skills
- Free parking
- Annual leave
Senior Compliance Coordinator
SE Controls —Lichfield
- Full-time
- Hybrid work
- Microsoft Office
- Bachelor's degree
- Continuous improvement
- Health & wellbeing programme
- Life insurance
Quick apply
5d
Place Specialist
WMGC —Birmingham
- £57,000 a year
- Hybrid work
- Databases
Commercial Lead
Softcat —Birmingham
- Hybrid work
- School
- Flexible schedule
6d
Kitchen and Bathroom Sales Consultant
EH Smith Builders Merchants Ltd —Solihull
- Full-time
- Sales
- CAD
- Customer service
- Health & wellbeing programme
- Annual leave
Quick apply
HR Generalist
nGeneration —Tipton
- £35,000 a year
- Full-time
- Microsoft Excel
- Human resources
Quick apply
Commercial Support Coordinator
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- CRM software
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
14d

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business support specialist jobs near shenstone, sts

Customer Service Specialist

H.B. Fuller -
Tamworth

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Job details

12 hours ago

Qualifications

French
Spanish
Stakeholder collaboration
Client engagement
Stakeholder liaison
ERP software
Turkish
Internal department liaison
English
Microsoft Office Suite
Complaint handling
Customer relationship management
Relationship management
Greek
Customer interaction
Multidisciplinary collaboration
SAP ERP
Italian
Communication skills
Supply chain customer service
German
Dutch

Full job description

Tamworth, Staffordshire, United Kingdom

Hybrid

As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. Learn more at www.hbfuller.com.

Position Overview

The Customer Service Specialist serves as the primary point of contact for an assigned customer portfolio, ensuring customer orders, quotations, account maintenance, and related activities are managed accurately and efficiently. This role works closely with Sales, Supply Chain, Logistics, and Finance teams to deliver excellent customer service and support customer satisfaction. The successful candidate will build strong customer relationships while ensuring compliance with company processes and service standards.

Primary Responsibilities

Manage the end-to-end customer order cycle, including order entry, maintenance, confirmations, tracking, and follow-up.
Serve as the primary point of contact for customers and coordinate timely resolution of customer enquiries.
Communicate proactively with customers regarding order changes, delays, or other issues affecting delivery.
Maintain accurate customer data within SAP, including customer master records, complaints, and invoice-related queries.
Collaborate with Sales, Supply Chain, Logistics, and Finance teams to support on-time, in-full (OTIF) delivery performance.
Support resolution of customer complaints, disputes, and service-related concerns.
Manage consignment stock processes and customer portal activities where applicable.
Build and maintain positive customer relationships through professional and knowledgeable communication.
Monitor material allocations and customer commitments while maintaining strong customer relationships.
Adhere to company SHE (Safety, Health & Environment) requirements and all applicable policies and procedures.

Minimum Requirements

GCSEs or equivalent
0-2 years of experience in customer service, order management, administration, or a related business support role.
Fluent written and spoken English.
Experience using Microsoft Office applications, including Outlook, Word, and Excel.
Strong communication and interpersonal skills with the ability to interact professionally with customers and internal stakeholders.
Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Strong problem-solving skills and attention to detail.
Eligibility to work in the UK.

Preferred Requirements

Experience working with SAP or a similar ERP system.
Experience in a manufacturing, industrial, chemical, or supply chain environment.
Knowledge of customer order management and fulfilment processes.
Fluency in an additional European language (e.g., German, French, Dutch, Spanish, Italian, Turkish, or Greek).
Experience working with customer portals and consignment stock management.
Ability to work effectively within cross-functional and international teams.

#LI-CR1

H.B. Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification.

H.B. Fuller does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with H.B. Fuller, a written service agreement must be executed by Human Resources prior to submitting any information relating to a potential candidate. Without a signed service agreement, H.B. Fuller shall not be obligated for payment of any fee or compensation.

Apply Now

Refine Your Search

business support specialist jobs in shenstone, sts

Customer Service Specialist

HR Advisor - Compliance Lead

Internal Sales Coordinator (UltraTile)

Business Support and Accounts Assistant

Logistics and Event Coordinator

Finance Assistant

Service Adviser

Family Support Worker

Operations Supervisor

Tenancy Specialist x 2

Customer Liaison Officer - Collections Department

Business Development Manager (Civil Engineering)

Office Services Assistant

Private Patient Co-ordinator FTC

Senior Compliance Coordinator

Place Specialist

Commercial Lead

Kitchen and Bathroom Sales Consultant

HR Generalist

Commercial Support Coordinator

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