Customer care manager Work, Jobs in Shepherd's Bush, Gtl (with Salaries)

Assistant Manager Portobello Road
Hermanos Colombian Coffee Roasters Ltd —London
- £13.85 - £15.80 an hour
- Weekend availability
- Hospitality
- In-person
- Leadership
- Store discount
- Health & wellbeing programme
Quick apply
7d
Customer Support Team Lead
Flatpay —London
- English
- Leadership
Quick apply
Customer Service Manager at SMILE NW
Smile NW Dental Practice —London
- From £14 an hour
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Employee discount
Quick apply
5h
Business Manager
Big Motoring World —Wimbledon
- £35,000 - £42,500 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Team and Customer Experience Manager
House of CB —London
- £15.75 - £20.19 an hour
- Part-time
- Customer service
- Bachelor's degree
- In-person
- Employee discount
Quick apply
9d
Customer Care Manager
One Retail Group —London
- Hybrid work
- Customer service
- Continuous improvement
- AI
Pop Mart Assistant Store Manager (London, Westfield White City)
Pop Mart UK —London
- £33,000 a year
- Weekend availability
- Sales
- Customer service
- Merchandising
- Employee assistance programme
- Flexible schedule
Quick apply
1h
Store Manager - Westfield
Chisholm Hunter Ltd —West London
- Full-time
- Management
- Retail management
- Retail sales
- Store discount
- Annual leave
Quick apply
Assistant Store Manager - Westfield
Chisholm Hunter Ltd —West London
- Full-time
- Management
- Retail management
- Retail sales
- Store discount
- Annual leave
Quick apply
Pharmacy shop floor manager
Dr Care Pharmacy —London
- £24,420.00 - £43,620.99 a year
- Full-time
- Bilingual
- Merchandising
- Administrative experience
- Store discount
- Employee discount
Quick apply
4d
Pub Manager
MC Bars Ltd —London
- £35,000 - £40,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
13d
Customer Care & Quality Team Leader
Clarion Housing Group —North London
- £37,854 - £47,319 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
4d
Sales Manager
INK'D London —London
- £30,000 - £60,000 a year
- Full-time
- CRM software
- Management
- Sales
Quick apply
Store Manager - Canary Wharf
Chisholm Hunter Ltd —London
- Full-time
- Management
- Retail management
- Retail sales
Quick apply
Customer Service Manager
Restore PLC —London
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
Reception and Postroom Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
- Front desk
Quick apply
Deputy Manager
INDITEX —London
- Full-time
- Leadership
- Employee discount
Quick apply
Fundraising Operations Lead
Scope —London
- £50,133 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Work from home
- Employee discount
7d
Retail Area Manager
UOE UK Ltd —Muswell Hill
- From £30,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Store discount
- Health & wellbeing programme
Quick apply
2d
Assistant Store Manager - Canary Wharf
Chisholm Hunter Ltd —London
- Full-time
- Management
- Retail management
- Retail sales
Quick apply

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customer care manager jobs near shepherd's bush, gtl

Assistant Manager Portobello Road

Hermanos Colombian Coffee Roasters Ltd -
London

Quick apply

Job details

Full-time
£13.85 - £15.80 an hour
7 days ago

Benefits

Store discount
Health & wellbeing programme
Discounted or free food
Company events
Employee assistance programme
Employee discount
Referral programme
Sick pay

Qualifications

Hospitality
GCSE
Assistant manager experience
Coffee experience
Leadership
Communication skills
A Level

Full job description

Specialty Coffee Shop Assistant Manager

We’re an award-winning London-based specialty coffee brand built around Colombian culture, craft, and community. From sourcing directly at origin to roasting in London and serving across 10 sites, everything we do is focused on quality, consistency, and creating exceptional experiences.

We are growing with intention, and as part of that growth, we are looking for an Assistant Manager to join one of our central London stores.

About You

You’re someone who loves coffee, thrives in hospitality, and enjoys supporting and developing a strong team. You lead by example, bring positive energy to the floor, and care deeply about delivering memorable customer experiences.

Requirements

Previous experience in the specialty coffee industry as a Supervisor, Assistant Manager, or in a similar leadership role
A genuine passion for specialty coffee, people, and hospitality
Strong communication and team leadership skills
Confidence working in a fast-paced environment
Excellent organisation and attention to detail
A hands-on approach and willingness to support all areas of the business
Flexibility to work mornings, evenings, and weekends
Strong problem-solving skills and the ability to stay calm under pressure
A desire to learn, grow, and progress within a fast-growing company
Based in London and fully authorised to work in the UK

The Role

As an Assistant Manager, you’ll support the shop manager in overseeing the day-to-day operations of the shop while helping create an outstanding environment for both customers and staff in one of our specialty coffee shops.

You’ll play a key role in maintaining high operational standards, supporting team performance, and ensuring every customer receives an exceptional experience.

Key Responsibilities

Support the shop manager in leading, coaching, and motivating the team
Assist in the smooth day-to-day running of the shop
Maintain high standards of coffee quality, cleanliness, and customer service
Help drive sales and improve overall service standards
Support rota management and labour cost control
Assist with team training, onboarding, and ongoing development
Step into leadership responsibilities in the Manager’s absence
Ensure health, safety, and company standards are consistently followed

Benefits

Competitive salary and performance-related bonus
Brilliant training and development to help you grow in your role and beyond
A supportive and friendly team environment
28 days holiday (including bank holidays)
Paid day off on your birthday
Free comprehensive Employee Assistance Programme
Progression opportunities within a growing business
Employee discount
The opportunity to be part of one of London’s growing specialty coffee brands

Additional Information

Full-time, permanent role

If you have a passion for specialty coffee and strong leadership skills, we’d love to hear from you.

Please send your CV (and an optional cover letter), and we will be in touch.

Apply today.

Pay: £13.85-£15.80 per hour

Benefits:

Company events
Discounted or free food
Employee discount
Health & wellbeing programme
Referral programme
Sick pay
Store discount

Work Location: In person

Quick apply

Refine Your Search

customer care manager jobs in shepherd's bush, gtl

Assistant Manager Portobello Road

Customer Support Team Lead

Customer Service Manager at SMILE NW

Business Manager

Team and Customer Experience Manager

Customer Care Manager

Pop Mart Assistant Store Manager (London, Westfield White City)

Store Manager - Westfield

Assistant Store Manager - Westfield

Pharmacy shop floor manager

Pub Manager

Customer Care & Quality Team Leader

Sales Manager

Store Manager - Canary Wharf

Customer Service Manager

Reception and Postroom Manager

Deputy Manager

Fundraising Operations Lead

Retail Area Manager

Assistant Store Manager - Canary Wharf

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