Dispatcher Work, Jobs in Sherburn, Dur (with Salaries)

Planner/Works Programmer
Mears Group —Spennymoor
- Up to £31,717.37 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee discount
14d
Phone operative
Bon Voyage Taxis LTD —Stanley
- From £12.21 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
Scheduling Coordinator
Inside Contracting —Prudhoe
- From £27,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
Quick apply
6d
Operations Coordinator
Enviroduct Cleaning —Wallsend
- From £28,000 a year
- Full-time
- CRM software
- Data analysis skills
- Microsoft Office
- Free parking
- Life insurance
Quick apply
Bookings Co-ordinator - Parkers Chauffeurs
Parkers Chauffeurs —Newcastle upon Tyne
- Customer service
- English
- Driving
Compliance Scheduler (Gas Team)
Gateshead Council —Gateshead
- £29,540 - £32,061 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
7d
Dispatch Agent (Operations) - Newcastle Airport
Swissport International AG —Newcastle upon Tyne
- £12.91 an hour
- Part-time
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
3d
Deliveries Team Leader - Fleet
Lookers —Gateshead
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Annual leave
Quick apply
6d
Transport Operator (Afternoons)
Savers —Darlington
- £31,050 a year
- Weekend availability
- Communication skills
- Employee discount
- Sick pay
Dispatch Assistant
Vectis Auctions —Thornaby on Tees
- £12.71 an hour
- Full-time
- Customer service
- Microsoft Office
- Driving
Quick apply
11d
Planner
Jet Aire —Hebburn
- Full-time
- Customer service
- Administrative experience
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Field Scheduling Specialist (Customer Services)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,500 - £26,500 a year
- Full-time
- Oracle
- Communication skills
- Employee discount
- Referral programme
Quick apply

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Phone operative
Bon Voyage Taxis LTD —Stanley
As the first point of contact for our customers and the "voice in the ear" for our drivers, you will be responsible for taking bookings accurately and ensuring…
From £12.21 an hour
Quick apply
Vehicle Dismantler
First Choice Auto Parts LTD —Darlington
Previous experience in vehicle dismantling, mechanical work, or car parts is desirable. The right candidate should be hardworking, safety-conscious, and…
£12.50 an hour
Quick apply
13d

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dispatcher jobs near sherburn, dur

Planner/Works Programmer

Mears Group -
Spennymoor

Apply Now

Job details

Permanent
Up to £31,717.37 a year
14 days ago

Benefits

Annual leave
Company pension
Employee discount
Paid volunteer time

Qualifications

Customer service
Communication skills

Full job description

Annual salary: up to £31,717.37

REQ0038523

Contract Type:

Permanent

Business Area:

Housing Repairs and Maintenance

Location:

Spennymoor

Annual salary: up to £31,717.37

Planner

Location: Spennymoor

Full time / Permanent

Salary: £31,717.37

Hours: 42.5 hours Monday – Friday, 8-5, Office based

Mears are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities.

We are looking for an organised and proactive Planner to join our local repairs team. You’ll play a vital role in ensuring repairs are scheduled efficiently, works are allocated to operatives, and jobs are completed quickly and to a high standard. As the key link between residents, operatives, and colleagues, you will help deliver a customer-focused, responsive repairs service. The ideal candidate will possess a good eye for detail and a proactive, can-do attitude.

Duties:

Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time.

Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks.

Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly.

Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed.

Work closely with administrators, supervisors, and contractors to ensure a seamless service.

Cover for other planners when needed and attend meetings or training sessions as required.

Always Follow company policies and Health & Safety requirements.

Assist with reporting and performance monitoring to ensure KPIs and targets are met.

Help prioritise emergency and urgent jobs to minimise disruption for residents.

Maintain accurate records, data, and documentation for audits and compliance.

Support continuous service improvements by suggesting ways to streamline planning and scheduling.

Provide general administrative support to the repairs team when required

Role Criteria:

A customer-first approach, with the ability to handle challenging situations

Experience working in a fast-paced environment

Excellent problem-solving and decision-making skills

Good verbal and written communication skills

Desirable:

Proven experience in a customer service-related role

Previous experience in a call centre environment

Benefits

25 days annual leave plus bank holidays

Leading pension scheme

Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!

Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment

Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more

Family friendly policies

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply below or to discuss your application further; contact:

Francesca Swan ([email protected])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Apply Now

Refine Your Search

dispatcher jobs in sherburn, dur

Planner/Works Programmer

Phone operative

Scheduling Coordinator

Operations Coordinator

Bookings Co-ordinator - Parkers Chauffeurs

Compliance Scheduler (Gas Team)

Dispatch Agent (Operations) - Newcastle Airport

Deliveries Team Leader - Fleet

Transport Operator (Afternoons)

Dispatch Assistant

Planner

Field Scheduling Specialist (Customer Services)

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