Customer Experience Manager
Sainsbury's —Luton
- £32,700 a year
- Management
- Leadership
- Employee discount
6d
Continuous Improvement Manager
Lockheed Martin Corporation —Ampthill
- £70,000 - £86,000 a year
- Full-time
- Analysis skills
- No degree
- Agile
- Employee assistance programme
- Employee discount
Operations Controller(OOH)
CitySprint —Letchworth
- £26,757 - £29,345 a year
- Part-time
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
Quick apply
14d
Parking Services Manager
North Hertfordshire District Council —Letchworth
- £49,256 - £57,142 a year
- Hybrid work
- Project management
- Contracts
- Leadership
- Flexible schedule
Marketing Manager
cars hub uk ltd —Dunstable
- £10,000 - £120,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Quick apply
10d
Site Operations Manager
Precise Component Manufacture Ltd —Potton
- £46,000 - £49,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Project management
- Health & wellbeing programme
- Sick pay
Quick apply
Property Manager
Neil Douglas Block Management —Leighton Buzzard
- £30,000 - £42,000 a year
- Full-time
- Customer service
- Bachelor's degree
- Driving
Quick apply
Conference and Events Manager
MICE Concierge —Bedford
- From £36,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Project management
Quick apply
23h
Sales & New Business Manager
Adapt Ems Ltd —Hitchin
- Up to £55,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
6d
Property Manager
Fusion Lets Limited —Luton
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Driving
- IT
Quick apply
13d
Account Manager
Safetykleen —Bedford
- £32,000 - £35,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
Area Manager
Amazon UK Services Ltd. —Dunstable
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Regional Resolution Manager - North Counties
Peabody —Dunstable
- £50,000 a year
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Annual leave
6d
Operations Manager
Eversholt Swimming Pool Charity —Milton Keynes
- £20 an hour
- Part-time
- Hybrid work
- In-person
- Communication skills
- Employee discount
- Flexible schedule
Quick apply
3d
Customer Services eCommerce Manager
Cambridge University Press & Assessment —Cambridge
- £35,200 - £45,700 a year
- Hybrid work
- Customer service
- Analysis skills
- Communication skills
- Annual leave
1d
Lead Online Manager
Sainsbury's —Letchworth
- From £36,250 a year
- Management
- Leadership
- Employee discount
Resident Engagement Coordinator
Innovus —Bedford
- Up to £30,000 a year
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
19h
SHE Change & Improvement Manager
MBDA —Henlow
- £60,000 a year
- Overtime
- Hybrid work
- Communication skills
- Free parking
1d
Programme Manager - Digital Transformation & Customer Experience
Medivet Group Ltd —Watford
- £70,000 a year
- Full-time
- Hybrid work
- Hospitality
- Agile
Customer Success Account Manager
Return on Investment Ltd —Milton Keynes
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Communication skills
- Annual leave
- Gym membership
Quick apply
12d

I want to receive the latest job alerts for customer experience manager in shillington, bdf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience manager jobs near shillington, bdf

Customer Experience Manager

Sainsbury's -
Luton

Apply Now

Job details

Permanent
£32,700 a year
6 days ago

Benefits

Cycle to work scheme
Discounted or free food
Company pension
Employee discount

Qualifications

Management
Leadership

Full job description

Customer Experience Manager

Salary: 32,700
Location: Bramingham Park Store, Luton, LU3 4AB
Contract type: Permanent
Business area: Retail
Closing date: 31 July 2026
Requisition ID: 400071181

Leading in our stores:

Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.

What you’ll be doing:

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments
Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations
Managing operations in our petrol station (If your shop has one)
People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer.

What makes a great customer experience manager:

Previous line management responsibilities in a fast-paced, operational environment.
Someone who is truly obsessed with customers and service, and coaches a team to do the same.
Delivers KPI's or other performance indicators.
Can manage disciplinaries, performance issues or other similar employee relations issues.
Leads operations and comfortable doing this alone in the absence of more senior management.

Essential Criteria:

A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar.
Experience leading teams in a dynamic, customer-facing environment — you’ve inspired others, driven high performance, and created a culture where colleagues thrive.
Leadership experience in a high-volume, fast-paced operational setting — whether in retail, food service, or hospitality — where you’ve overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers.
Proven success in delivering against a wide range of KPIs — from sales and stock availability to customer satisfaction and colleague engagement, you’ve made a measurable difference.
Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness.

Working for us has great rewards

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday.
An annual bonus scheme based on our, and your, performance.
Free food and hot drinks provided for Colleagues in all our stores.
Generous holiday entitlement, maternity and paternity leave.
Pension – we’ll match 4-7.5% of your pension contributions.
Sainsbury’s share scheme – build up an investment at discounted rates.
Wellbeing support – access to emotional support, counselling, legal and financial advice.
Colleague networks – link with like-minded people to help fulfil your potential.
Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

An inclusive place to work and shop:

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Apply Now

Refine Your Search

customer experience manager jobs in shillington, bdf

Customer Experience Manager

Continuous Improvement Manager

Operations Controller(OOH)

Parking Services Manager

Marketing Manager

Site Operations Manager

Property Manager

Conference and Events Manager

Sales & New Business Manager

Property Manager

Account Manager

Area Manager

Regional Resolution Manager - North Counties

Operations Manager

Customer Services eCommerce Manager

Lead Online Manager

Resident Engagement Coordinator

SHE Change & Improvement Manager

Programme Manager - Digital Transformation & Customer Experience

Customer Success Account Manager

I want to receive the latest job alerts for customer experience manager in shillington, bdf

Related Searches

Explore jobs in more locations

Customer Experience Manager

Salary: 32,700
Location: Bramingham Park Store, Luton, LU3 4AB
Contract type: Permanent
Business area: Retail
Closing date: 31 July 2026
Requisition ID: 400071181

Jobseeker tools

Employer Tools

Browse

Stay Connected

Refine Your Search

customer experience manager jobs in shillington, bdf

I want to receive the latest job alerts for customer experience manager in shillington, bdf

Related Searches

Explore jobs in more locations

Customer Experience Manager

Salary: 32,700 Location: Bramingham Park Store, Luton, LU3 4AB Contract type: Permanent Business area: Retail Closing date: 31 July 2026 Requisition ID: 400071181

Salary: 32,700
Location: Bramingham Park Store, Luton, LU3 4AB
Contract type: Permanent
Business area: Retail
Closing date: 31 July 2026
Requisition ID: 400071181