Client services occupations Work, Jobs in Shrewley, War (with Salaries)

Customer Experience Executive
UBT Ltd —Warwick
- £33,000 - £35,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
8d
Client Service Coordinator
Crane Worldwide UK Limited —Wellesbourne
- Computer literacy
- Communication skills
3d
Client Experience & Operations Coordinator
Sinclair Day Accountancy Services —Kempsey
- From £25,000 a year
- Full-time
- In-person
- Office experience
- Free parking
- Life insurance
Quick apply
Service Support
Fortress Technology (Europe) Ltd —Banbury
- £28,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Store discount
Quick apply
Internal Account Executive
PIB Group Services Ltd. —Warwick
- Up to £30,000 a year
- Hybrid work
- Computer literacy
- Organisational skills
- Computer skills
Quick apply
5d
Account Manager – Strategic Accounts
BELFOR UK Ltd —Tamworth
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Travel
Quick apply
Customer Service Specialist - UK
Seco Tools —Alcester
- Full-time
- Continuous improvement
Client Liaison Officer
OnLogistics —Birmingham
- £28,000 a year
- Full-time
- CRM software
- Computer literacy
- English
- Free parking
- Sick pay
Quick apply
6d
Customer Success Representative – eShepherd
Gallagher Group —Birmingham
- Full-time
- Remote
- Communication skills
- Employee assistance programme
Customer Service Specialist - UK
SECO —Alcester
- Full-time
- Continuous improvement
Customer Support Coordinator - UK
Ishida —Birmingham
- Full-time
- ERP systems
- Organisational skills
- Communication skills
8d
Transport Customer Services Operator
Maritime Transport —Tamworth
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Business Support and Customer Service Specialist
HERMEQ —West Bromwich
- Up to £30,000 a year
- Full-time
- Microsoft Outlook
- Continuous improvement
- Organisational skills
Quick apply
German Client Services Executive
Lounge —Solihull
- Hybrid work
- Computer literacy
- Computer skills
Customer Support Coordinator
Daikin Industries Ltd. —Birmingham
- Full-time
- CRM software
- Communication skills
Quick apply
Onboarding Contracts Administrator
Cameo —Leicester
- £24,800 - £25,000 a year
- Full-time
- Contracts
- In-person
- Communication skills
Quick apply
6d
Complaints Coordinator
WORD360 Language Services —Birmingham
- £26,000 - £27,000 a year
- Organisational skills
- Communication skills
- Negotiation
- Annual leave
- Flexible schedule
Customer Account Specialist
Parker Hannifin Corporation —Coventry
- Full-time
- CRM software
- Communication skills
- Free parking
- Employee assistance programme
Pensions Customer Services Executive
NFP Corp —Bromsgrove
- Full-time
- Mentoring
- Training & development
- Communication skills
- Annual leave
Customer Service Advisor
Brett Martin Daylight Systems —Coventry
- Full-time
- Continuous improvement
- Time management
- Free parking
- Annual leave
Quick apply

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client services occupations jobs near shrewley, war

Customer Experience Executive

UBT Ltd -
Warwick

Quick apply

Job details

Permanent | Full-time
£33,000 - £35,000 a year
8 days ago

Benefits

Free parking
Health & wellbeing programme
Company car
Discounted or free food
Company pension
Private medical insurance
Employee discount
Paid volunteer time
Sick pay
On-site parking

Qualifications

CRM software
Pricing
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Stakeholder liaison
Logistics
Process improvement
Sales administration
Complaint handling
Relationship management
Customer interaction
Account management
Communication skills
Supply chain customer service

Full job description

UBT is a well-established global business. Our purpose is to equip our customers so that they grow and contribute in a meaningful way to the communities and economies where they live and work. We provide a variety of services to a client base spread across 19 countries in the UK, Europe, North America, Central America and Australia. Our clients are independent family-owned organisations.

In our logistics team , UBT Logistics, we provide comprehensive domestic and international logistics solutions across a wide range of trusted carriers. Our multi-provider approach ensures flexibility, reliability, and cost-effectiveness tailored to each clients unique needs. We take pride in offering a consultative service model—partnering with our customers to understand their business goals and deliver logistics strategies that support growth and long-term success.

We are seeking a proactive and customer-focused individual to join our team, providing exceptional support across customer service and sales administration. In this dynamic role, you’ll be the first point of contact for client enquiries, ensuring a seamless experience from order to delivery, while also assisting with key sales admin tasks as and when required. If you have strong communication skills, attention to detail, and a passion for delivering outstanding service, along with logistics industry experience, we’d love to hear from you!

Role Responsibilities

Manage a portfolio of client accounts and deliver an exceptional customer experience.
Act as the main point of contact for day-to-day account management.
Build and maintain strong client relationships through regular communication.
Process claims and resolve invoice queries efficiently.
Coordinate transactional support with offshore teams.
Deliver responsive customer service to drive satisfaction, retention, and growth.

Processes

Maintain and improve the customer experience when dealing with UBT Logistics clients.
Act as the dedicated day-to-day point of contact for an assigned portfolio of UBT Logistics client accounts, owning the end-to-end relationship.
Manage all inbound client calls and emails, ensuring prompt and effective responses
Host monthly Teams 'check-in' calls (where required) with each client to review service performance, discuss upcoming requirements and strengthen the relationship.
Provide pricing and quotes for customers as and when required.
Address customer concerns/complaints.
Respond to specific customer queries in a timely manner.
Utilise the telephone and electronic communication methods including email and video to regularly communicate with customers.
Process and request new account applications.
Work closely with suppliers to get accounts open in a professional and timely manner.
Follow on-boarding process to ensure smooth transition for new clients.
Maintain oversight of new accounts, monitoring progress and execution through structured spreadsheet tracking.
Provide customers with timely and accurate updates on the status of new account setups.
Support sales with administration tasks where necessary – follow up emails after visits etc.
Act as the liaison between customers and suppliers.
Participate in regular team meetings.
Participate in specific training programmes as required.
Provide feedback and material to management on how processes and procedures could be improved.
Ensure that all activity data is accurately entered and managed within CRM system used by the department.
Carry out administrative tasks as and when required.
Meet monthly KPI’s and performance objectives, both personal and team.

Hours

07:30-16:30 Monday - Friday

Job Types: Full-time, Permanent

Pay: £33,000.00-£35,000.00 per year

Benefits:

Company car
Company pension
Discounted or free food
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Paid volunteer time
Private medical insurance
Sick pay

Experience:

Logistics: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in shrewley, war

Customer Experience Executive

Client Service Coordinator

Client Experience & Operations Coordinator

Service Support

Internal Account Executive

Account Manager – Strategic Accounts

Customer Service Specialist - UK

Client Liaison Officer

Customer Success Representative – eShepherd

Customer Service Specialist - UK

Customer Support Coordinator - UK

Transport Customer Services Operator

Business Support and Customer Service Specialist

German Client Services Executive

Customer Support Coordinator

Onboarding Contracts Administrator

Complaints Coordinator

Customer Account Specialist

Pensions Customer Services Executive

Customer Service Advisor

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