Support advisor Work, Jobs in Silchester, Ham (with Salaries)

Customer Support Advisor
Twofold Limited —Reading
- Up to £25,000 a year
- Full-time
- Customer service
- Salesforce
- Driving
Quick apply
2d
Senior Gift Advisor
Between the Lines Ltd —Newbury
- £13.35 an hour
- Part-time
- Sales
- Merchandising
- In-person
- Store discount
- Annual leave
Quick apply
11d
Sales Advisor
The Perfume Shop —Basingstoke
- £8.81 - £13.04 an hour
- Sales
- IT
- Employee discount
Automotive Parts Advisor
Yeomans —Basingstoke
- £27,000 - £35,000 a year
- Full-time
- Bilingual
- Microsoft Excel
- Customer service
- Gym membership
- Bereavement leave
Quick apply
8d
Adoption Support Education Advisor
PACT —Reading
- From £35,502 a year
- Part-time
- Hybrid work
- Bachelor's degree
- Travel
- Organisational skills
Quick apply
14d
Head of Regional Service
Chubb Fire & Security —Thames Valley
- £41,228.04 - £65,000.00 a year
- Full-time
- Hybrid work
- Management
- Team management
- Contracts
- Free parking
- Store discount
Quick apply
Senior Occupational Health Advisor
Optima Health —Reading
- Up to £47,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Case management
- Communication skills
- Paid training
- Annual leave
Auction Billing Advisor
BCA —Hook
- £28,000 - £30,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
15h
Treatment Co-Ordinator
Surrey Orthodontics (Godalming) Ltd —Godalming
- Sales
- Business development
- In-person
Quick apply
13d
Social Value Advisor
Wates —Basingstoke
- Microsoft Powerpoint
- Microsoft Outlook
- IT
Customer Support Advisor
Guardsman Industries —Abingdon
- £24,358.62 - £24,788.48 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Patient Services Advisor
Burdwood Surgery —Thatcham
- £12.71 an hour
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Mortgage Advisor
The Mortgage Experts —Andover
- £60,000 - £100,000 a year
- Remote
Quick apply
Community Healthcare Assistant - Newbury
Thornbury Community Services —Newbury
- £18.56 - £23.07 an hour
- Weekend availability
- Annual leave
- Employee assistance programme
Quick apply
Retail Travel Advisor
TUI Group —Newbury
- From £13.09 an hour
- Part-time
- Customer service
- Employee discount
Customer Services Advisor
SNG (Sovereign Network Group) —Basingstoke
- £25,936 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
Accuracy and Loss Manager
Gist Limited —Basingstoke
- £59,000 - £72,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- No degree
- Travel
- Annual leave
- Employee assistance programme
Sales - Sales Advisor - UK
New Look —Reading
- Part-time
- Microsoft Word
Warehouse Process and Compliance Manager
Gist Limited —Basingstoke
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Project management
- Annual leave
- Employee assistance programme
Welfare Assessment Advisor
Wokingham Borough Council —Wokingham
- £28,598 - £31,023 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
2d

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support advisor jobs near silchester, ham

Customer Support Advisor

Twofold Limited
Reading

Quick apply

Job details

Full-time
Up to £25,000 a year
2 days ago

Benefits

Company pension
On-site parking

Qualifications

Driving Licence
Customer service
Salesforce
Xero
Numeracy
Driving

Full job description

JOB TITLE: Customer Service Advisor

DEPARTMENT: Head Office

IMMEDIATE SUPERIOR: Director of Business Administration

Job Overview

This role is to provide exceptional customer service to both existing and potential customers of the business ensuring all matters are dealt with promptly and efficiently whilst ensuring the whole process is professionally managed from the beginning to end.

There is a strong requirement to assist and support the Managers in their strategic objectives and daily tasks.

Responsibilities

Provide 1st line customer service by logging and tracking faults on our salesforce from instigation through to resolution.
Co-ordinate engineer diaries effectively and efficiently.
Manage customer communications to arrange engineer breakdown and maintenance visits together with machine installations and collections.
Manage and process customer supplies, parts and consumable orders using Xero to create sales orders and delivery notes.
Generate quotes and correspondence for supplies and maintenance contracts to current and prospective customers.
Liaise and correspond with third party dealers and contract owners.
Update salesforce as required to support engineers and customers.
Manage customer queries, issues, and problems effectively and efficiently.
Assist with licensing and decommission of franking machines.
Assist with contract cancellation negotiations as required.
Shipping parts and supplies to customers and engineers.
Assisting in warehouse with shipping machines and admin tasks.
Regularly update & maintain spreadsheets as required.
General Salesforce administration, including updating customer address, contact and phone number details.
Ordering and maintaining stock levels of engineer parts.
Assist with logging and distributing all incoming sales enquiries and leads.
Assist as required with processing sales orders.
Arrange hotels and flights for engineers as required.
Handle one off tasks and projects that may arise.
Adhere to KPI's.

Skills

Essential

Must be pro-active and show ability to resolve issues and find solutions.
Good administration, numeracy, and literary skills with a keen eye for detail.
Experience of working within a customer service role.
Ability to follow policies and procedures.
Effective communication both oral and written.
Good understanding of UK geography and distribution of major towns and cities.
Full PC literacy on Microsoft software packages.
Experience working in an office.
Must have a can-do attitude and be able to work as part of a team.

Preferable

Salesforce and Xero experience preferable.
Driving license preferable.
Live in Reading.

Salary dependent on experience.

Pay: Up to £25,000.00 per year

Benefits:

Company pension
On-site parking

Application question(s):

Do you have experience working in an office?
Are you based in Reading?

Work Location: In person

Quick apply

Refine Your Search

support advisor jobs in silchester, ham

Customer Support Advisor

Senior Gift Advisor

Sales Advisor

Automotive Parts Advisor

Adoption Support Education Advisor

Head of Regional Service

Senior Occupational Health Advisor

Auction Billing Advisor

Treatment Co-Ordinator

Social Value Advisor

Customer Support Advisor

Patient Services Advisor

Mortgage Advisor

Community Healthcare Assistant - Newbury

Retail Travel Advisor

Customer Services Advisor

Accuracy and Loss Manager

Sales - Sales Advisor - UK

Warehouse Process and Compliance Manager

Welfare Assessment Advisor

I want to receive the latest job alerts for support advisor in silchester, ham

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