Crm manager Work, Jobs in Solihull, Wmd (with Salaries)

Senior CRM Manager FTC
Propel Together —Birmingham
- Up to £65,000 a year
- Hybrid work
- CRM software
- Salesforce
- Leadership
Business Development Executive
Aldridge Security —Birmingham
- From £27,742 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
- Employee discount
Quick apply
Channel Sales Manager - North UK - M/F
Hirsch UK —Coventry
- £55,000 - £72,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
14d
Senior CRM Executive
Lounge —Solihull
- Hybrid work
- Microsoft Excel
- Data analysis skills
Internal Account Manager
Bunzl Cleaning & Hygiene Supplies —Birmingham
- From £25,000 a year
- Full-time
- Sales
- Analysis skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
10d
Sales Executive (ABM / Outbound) - AI Agency
Vu Agency —Knowle
- £24,420.00 - £62,414.02 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Leadership
Quick apply
19h
Marketing & Commercial Manager
House of chill —Birmingham
- £40,000 - £42,000 a year
- Full-time
- CRM software
- Hospitality
- Marketing
- Employee discount
- Sick pay
Quick apply
6d
Email and Automation Manager
BDO —Birmingham
- Full-time
- Microsoft Outlook
11d
Category Manager
Gtech (Grey Technology Ltd) —Worcester
- £30,701.63 - £39,123.25 a year
- Full-time
- Sales
- Marketing
- Analysis skills
- Free parking
Quick apply
3d
Key Account Manager - Aerospace
Trelleborg Sealing Solutions - Aerospace —Solihull
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Account Manager
Convergence Group —Solihull
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
Quick apply
2d
Senior CRM Manager - Lifecycle & Retention
M-KOPA —Birmingham
- Full-time
- Remote
Customer Lifecycle Lead
REXEL —Birmingham
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Quick apply
Campaign & CRM Manager
ZEISS Group —Birmingham
- Full-time
- Salesforce
- Analysis skills
- Project management
Account Manager
wavenet —Solihull
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Sales
- Annual leave
- Employee assistance programme
Quick apply
Key Account Manager (HF1333988)
Flourish —Birmingham
- £38,000 a year
- Full-time
- Hybrid work
- Sales
- Organisational skills
- IT
Quick apply
Group Senior CRM Manager –12-month FTC
Halfords —Redditch
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Annual leave
- Employee discount
National Account Manager
Murray Uniforms —Coventry
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Employee assistance programme
- Sick pay
Quick apply
11d
Inside Sales, Account Manager
BT —Birmingham
- CRM software
- Sales
- Salesforce
Campaign and Content Manager
Culligan UK limited —Birmingham
- Full-time
- Sales
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply

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Senior CRM Manager FTC

Propel Together -
Birmingham

Apply Now

Job details

Permanent
Up to £65,000 a year

Qualifications

CRM software
Salesforce
Leadership

Full job description

Ever wanted to own CRM at one of the UK's most recognisable consumer brands? This is a hands-on senior role leading a high-performing team of six across the full CRM programme.

Senior CRM Manager – 12-month FTC. Lead end-to-end CRM strategy and BAU delivery for a major UK retailer, managing a stable, close-knit team and a multi-channel programme at real scale.This is a rare opportunity to step into a high-impact CRM leadership role at a well-established, fast-paced UK retail and services business. With a loyal customer base and a CRM programme that spans email, SMS, direct mail and beyond, this company takes customer communications seriously – and the results show it.

The CRM team is in great shape. They've invested in building a skilled, settled group of people who genuinely enjoy working together, and they now need an experienced senior leader to come in, get up to speed quickly, and carry the programme forward with confidence. You'll own the strategy and the calendar, lead on segmentation and personalisation, drive ROI accountability across promotions, and be the primary CRM partner to teams across the business including Trading, Merchandising and Ecommerce.

This is a maternity cover position, so you'll be hitting the ground running – but you'll have a solid team behind you and real scope to make your mark. If you're the kind of CRM leader who loves being in the weeds as much as presenting to senior stakeholders, and you bring genuine warmth to the way you manage a team, this one is worth a look.

The Role
As Senior CRM Manager, you'll:

Own and deliver the CRM communication strategy and calendar, balancing promotional activity with long-term customer value and frequency
Drive incremental revenue and margin through targeted, customer-led CRM promotions with clear ROI accountability
Lead segmentation, targeting and personalisation strategy across customer need, lifecycle and channel preference
Oversee multi-channel CRM execution across email, SMS and direct mail, including approval of all BAU communications
Establish and embed a test-and-learn framework to continuously optimise offer depth, timing, messaging and channel mix
Own CRM BAU performance reporting, translating data into commercially actionable recommendations for senior stakeholders
Act as the primary CRM partner to other areas of the marketing department and business
Lead, develop and support a CRM team of six, across different levels from graduates to Manager

Required Skills
We're looking for someone who has:

Proven experience in a senior CRM role within a fast-paced consumer environment – retail, gambling, FMCG, subscription or similar
Strong hands-on expertise with email service providers, ideally Salesforce
Broad multi-channel CRM experience across email, SMS, direct mail and web personalisation
A highly analytical, data-driven approach with strong audience selection and segmentation skills
A warm, collaborative leadership style with experience developing and supporting a team
Confident stakeholder management skills and the ability to influence across functions and seniority levels
Comfortable being both hands-on with BAU delivery and strategic when needed – this role needs both
Highly organised and adaptable, able to manage multiple projects at pace in a changeable environment

Benefits

Salary up to £65,000 + £6,000 car allowance
Hybrid working – 3 days in office, 2 days from home
Be part of a stable, high-performing CRM team with a fantastic culture
Work on a CRM programme of real scale with genuine commercial impact

Apply Now

Refine Your Search

crm manager jobs in solihull, wmd

Senior CRM Manager FTC

Business Development Executive

Channel Sales Manager - North UK - M/F

Senior CRM Executive

Internal Account Manager

Sales Executive (ABM / Outbound) - AI Agency

Marketing & Commercial Manager

Email and Automation Manager

Category Manager

Key Account Manager - Aerospace

Account Manager

Senior CRM Manager - Lifecycle & Retention

Customer Lifecycle Lead

Campaign & CRM Manager

Account Manager

Key Account Manager (HF1333988)

Group Senior CRM Manager –12-month FTC

National Account Manager

Inside Sales, Account Manager

Campaign and Content Manager

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