Service administrator Work, Jobs in South Gyle, Edh (with Salaries)

Service Administrator
Origin Fitness UK —Newbridge
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
Business Support Administrator
NHS Scotland —Edinburgh
- £31,537 - £34,303 a year
- Call to connect
- Hybrid work
- Microsoft Office
- Administrative experience
- Communication skills
2d
Administrator/ Co-ordinator
Spire Healthcare —Edinburgh
- Full-time
- Customer service
- Data entry
- Communication skills
- Annual leave
Vehicle Administrator
Western Nissan —Loanhead
- Up to £29,000 a year
- Full-time
- In-person
- Annual leave
- Employee discount
Quick apply
12d
HR & Payroll Administrator
Petroassist UK Limited —Loanhead
- Up to £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Life insurance
Quick apply
Office Administrator
The Edinburgh Boiler Company —Dalkeith
- £13.45 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
11d
Administrator
GXO Logistics —Newbridge
- £27,000 a year
- Full-time
- Administrative experience
- Data entry
- Communication skills
- Employee assistance programme
- Employee discount
Receptionist/Administration
SENECA MEDICAL GROUP —Edinburgh
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
Office Administrator
Sports Labs Ltd —Livingston
- £25,420 - £30,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
Quick apply
3d
Receptionist/Front of House
Cramond Residence —Edinburgh
- Part-time
- Accounting
- Front desk
- In-person
Quick apply
3d
Service Administrator
Lovat's Group Limited —Loanhead
- From £12.71 an hour
- Full-time
- Microsoft Outlook
- English
- Accounting
Quick apply
10d
Experienced Administrator - Customer Services
Boxergy —Newbridge
- Full-time
- Hybrid work
- Administrative experience
257116 (AW) Medical Secretary / Administrator
NHS Scotland —Livingston
- £29,103 - £31,409 a year
3d
Administrator - Development Team
Midlothian Council —Dalkeith
- £32,554 - £34,451 a year
- Call to connect
- Hybrid work
- Word processing
- Administrative experience
- Typing
Business Support Administrator - Waverley Court
City of Edinburgh Council —Edinburgh
- £27,257 - £29,850 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Oracle
- Annual leave
- Employee assistance programme
4d
Service Support Assistant
Viewpoint Housing Association —Edinburgh
- £28,291 a year
- Monday to Friday
- Hybrid work
- Free parking
10d
Commercial Administrator
OCS Group —Loanhead
- Remote
- Data entry
- Organisational skills
- SharePoint
Quick apply
12d
Colleague Experience Administrator, Full time, 12 months
Edinburgh Napier University —Sighthill
- £26,093 - £31,236 a year
- Full-time
- Administrative experience
- University
- Recruiting
- Annual leave
9d
Inspection Administrator
The Scottish Government —Livingston
- Full-time
- Databases
- Administrative experience
- Presentation skills
255354 (CHA) System Administrator
NHS Scotland —Edinburgh
- £34,544 - £43,039 a year
11d

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service administrator jobs near south gyle, edh

Service Administrator

Origin Fitness UK -
Newbridge

Quick apply

Job details

Permanent | Full-time
£26,000 - £28,000 a year

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
On-site gym
Company pension
Company events
On-site parking

Qualifications

Microsoft Word
Customer service call handling
Computer literacy
Internal department liaison
Microsoft Dynamics 365
Continuous improvement
Customer support
Customer interaction
Microsoft Dynamics 365 Business Central
Communication skills
Microsoft Dynamics Navision
Time management

Full job description

SERVICE ADMINISTRATOR – ORIGIN FITNESS

Full‑time | Based in Edinburgh (Head Office)

Department: Service Team

Origin Fitness is a leading UK distributor and manufacturer of commercial fitness equipment. We partner with commercial operators, education facilities, sports performance organisations and distributors to deliver high‑quality equipment alongside comprehensive support services — including gym design, installation, training and servicing.

We are an ambitious, innovative and fast‑growing company, working towards our vision of becoming the best commercial fitness equipment supplier in the UK. Our people and our culture sit at the heart of this mission, and our core values shape how we work together every day.

Learn more: originfitness.com/vision-and-values

We are now expanding our Service Team and seeking a motivated, proactive, and highly organised Service Administrator who takes pride in delivering exceptional service and contributing to a high‑performing environment.

Why This Role Matters

The Service Team plays a critical part in ensuring that customers receive fast, effective support, excellent communication and high‑quality maintenance and repairs. As a Service Administrator, you will help minimise downtime for customers, support our engineers, and ensure every customer interaction reflects the professionalism and service excellence that Origin Fitness is known for.

This is an exciting opportunity for someone who is organised, resilient, customer‑focused, and thrives in a fast‑paced environment.

ROLE SUMMARY

We are looking for a committed and enthusiastic administrator with strong customer service experience. You will be responsible for coordinating service requests, communicating with customers and engineers, logging and managing faults, scheduling repairs, and ensuring a seamless experience from first contact to resolution.

This role suits someone who:

Takes ownership of their work
Enjoys problem-solving
Communicates clearly and confidently
Is motivated by delivering great results
Brings a positive, team‑focused attitude
Thrives during busy periods and can prioritise effectively

KEY RESPONSIBILITIES

Customer Service & Communication
Communicate with customers via phone and email, providing timely updates and accurate information.
Log customer issues accurately, assist with fault diagnosis where possible, and ensure expectations are managed professionally.
Document all interactions, enquiries, complaints and resolutions.
Ensure every customerreceives a positive, supportive and professional experience.

Service Coordination & Scheduling

Plan the daily routes of service engineers and schedule repairs, maintenance visits and call‑outs.
Ensure all scheduling aligns with Service Level Agreements (SLAs), KPIs and internal procedures.
Collaborate closely with engineers and internal departments to ensure efficient service delivery.

Administration & Operational Support

Maintain accurate records and database entries using internal systems.
Track customer issues using digital tools and escalate unresolved matters to the Service Manager where appropriate.
Support continuous improvement by suggesting smarter ways of working when you spot them.

WHAT SUCCESS LOOKS LIKE IN THIS ROLE

You deliver accurate, high‑quality administration under time pressure.
Customers feel confident, informed and supported after every interaction.
You proactively identify issues and solve them before they escalate.
You bring energy, reliability and positivity to the Service Team.
You contribute to a collaborative, high‑performance culture.

SKILLS, EXPERIENCE & QUALIFICATIONS

Essential

Strong computer literacy, including Microsoft Word, Excel and Outlook.
Experience using Microsoft Dynamics Business Central / NAV (or similar systems).
Minimum of 2 years’ administrative and/or service experience.
Excellent written and verbal communication skills.
Highly organised with strong time‑management ability.
Calm, professional and effective under pressure.
A quick learner with a proactive problem‑solving approach.
Ability to work independently while contributing to a supportive team.

Desired

Experience within a service, workshop, logistics or parts environment.
Knowledge of scheduling or engineer coordination.

Personal Qualities

Strong sense of ownership and accountability.
Positive, team‑oriented attitude.
Motivated by delivering high standards of customer service.
Flexible and adaptable during busy periods, with healthy working practices.

WORKING AT ORIGIN FITNESS

We care deeply about our people, their wellbeing and their development.

Your Career Development

Be part of a vibrant, growing company with 55 employees.
Ongoing training and opportunities to develop and diversify your skills.
Clear progression opportunities and regular 1‑to‑1s.
Dedicated personal development plan.

Benefits

Free access to onsite staff gym at head office.
Free onsite parking.
Staff events and wellbeing activities.
Free tea, coffee and fruit.
Cycle to Work scheme.
28 days holiday (including Bank Holidays) plus 3 additional shutdown days at Christmas.
Increased holiday entitlement after 5 years.
Contributory pension scheme.
Health benefits package.
Staff merchandise and access to Origin Fitness equipment at cost price.

We are committed to equality, diversity, and creating an inclusive workplace.

Find out more: originfitness.com/working-at-origin

Pay: £26,000.00-£28,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Health & wellbeing programme
On-site parking

Experience:

Service : 2 years (preferred)
Microsoft Dynamics 365: 1 year (preferred)
Microsoft Dynamics Navision: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

service administrator jobs in south gyle, edh

Service Administrator

Business Support Administrator

Administrator/ Co-ordinator

Vehicle Administrator

HR & Payroll Administrator

Office Administrator

Administrator

Receptionist/Administration

Office Administrator

Receptionist/Front of House

Service Administrator

Experienced Administrator - Customer Services

257116 (AW) Medical Secretary / Administrator

Administrator - Development Team

Business Support Administrator - Waverley Court

Service Support Assistant

Commercial Administrator

Colleague Experience Administrator, Full time, 12 months

Inspection Administrator

255354 (CHA) System Administrator

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