Venue manager Work, Jobs in South Mimms, Hrt (with Salaries)

Operations & Customer Experience Manager
Darlish Ice Cream —Hatfield
- £250 - £330 a week
- Part-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Quick apply
1d
Operations & Events Manager Maternity Cover
Knebworth House, Park and Gardens —Knebworth
- From £35,000 a year
- Temporary
- Management
- First Aid Certification
- Organisational skills
- Free parking
- Sick pay
Quick apply
6d
Estate Manager
The Forresters Eastcote —Pinner
- £42,000 - £45,000 a year
- Supervising experience
- Driving
- Computer skills
Quick apply
Duty Manager
The Plough, Elstree —Elstree
- Up to £14 an hour
- Full-time
- Hospitality
- Organisational skills
- In-person
- Employee discount
Quick apply
Head of Learning & Development
Searchlight Ventures —Westminster
- £60,000 - £70,000 a year
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
12d
Reservations Manager - Restaurant Group
Thesleff Group —London
- £48,000 - £50,000 a year
- Full-time
- Hospitality
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
General Manager
Rarebreed Dining —Weybridge South
- £45,000 - £50,000 a year
- Full-time
- Hospitality
- Management
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
General Manager
Tee Box London —London
- £50,000 - £65,000 a year
- Full-time
- Management
- In-person
- Leadership
Quick apply
8d
Venue Manager
Admiral Slots —London
- £32,267 a year
- 8 hour shift
- Customer service
Quick apply
General Assistant
GLL —Hatfield
- £13.45 an hour
- Part-time
- Customer service
- First Aid Certification
5d
Hospitality General Manager
Ham Polo Club —Richmond
- £40,000 a year
- Weekend availability
- Hospitality
- Supervising experience
- Team management
Quick apply
Freelance Event Manager
Mentorhero —London
- £200 - £300 a day
- Hybrid work
- In-person
Quick apply
Head of Learning & Development
Searchlight Ventures Ltd —London
- £60,000 - £70,000 a year
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
12d
Business Support and Office Manager
Lanson International —Covent Garden
- £29,334.87 - £30,000.00 a year
- Part-time
- Supervising experience
- First Aid Certification
- Organisational skills
Quick apply
11d
General Manager Battersea Venue
Portobello —London
- £47,000 - £50,000 a year
- Full-time
- Bar
- Employee discount
Quick apply
7d
Assistant General Manager
Draughts —London
- Part-time
- Employee discount
Quick apply
Youth Leader (Barnet)
St John Ambulance —Barnet
Taproom Manager - Hackney Church Brew Co. (Blackhorse Lane)
Hackney Church Brew Co. —London
- £35,000 - £45,000 a year
- Full-time
- Hospitality
- Management
- Sales
- Free parking
- Store discount
Quick apply
1d
General Manager
Stonegate Group —St Albans
- Up to £45,000 a year
- Full-time
- Bar
- Employee discount
- Referral programme
Quick apply
7d
General Manager - Operations
Electric Star Ltd —Hackney
- £39,000 - £40,000 a year
- Full-time
- Serving
- Hospitality
- Supervising experience
Quick apply

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Operations & Customer Experience Manager

Darlish Ice Cream
Hatfield

Quick apply

Job details

Part-time
£250 - £330 a week
1 day ago

Qualifications

Customer service
English
Microsoft Office
Help desk

Full job description

Operations & Customer Experience Manager (Part-Time)

We're looking for an organised, proactive and customer-focused Operations & Customer Experience Manager to support the day-to-day running of our growing Ice cream business.

This is a varied role that combines customer service, operations, logistics and administration. You'll become the main point of contact for many day-to-day enquiries, allowing the founder to focus on business growth, franchise development and strategic projects.

Initially, the role is approximately 15 hours per week (around 2.5 hours per weekday), with the opportunity to grow as the business expands.

Key ResponsibilitiesCustomer Support

Respond to customer enquiries via email and other communication channels.
Answer product and ingredient questions accurately.
Resolve complaints professionally and empathetically.
Manage customer reviews and follow up where appropriate.
Escalate complex issues when required.

Operations

Coordinate and update delivery driver schedules.
Support the smooth running of daily operations.
Maintain operational documents and procedures.
Identify recurring issues and suggest improvements.

Franchise Enquiries

Respond promptly to franchise enquiries.
Qualify prospective franchise partners using agreed criteria.
Schedule calls and maintain accurate records.
Ensure every enquiry receives a professional and timely response.

Marketing & Collaborations

Manage collaboration enquiries from brands, influencers and partners.
Coordinate marketing opportunities with the founder.
Assist with campaign administration and follow-up.

Events

Support the planning and coordination of events.
Liaise with customers, suppliers and venues where required.
Ensure event logistics are organised and communicated clearly.

General Administration

Monitor and manage shared inboxes.
Keep records and systems up to date.
Maintain excellent communication across the business.
Escalate important decisions while confidently handling routine matters independently.

About You

We're looking for someone who:

Has excellent written and verbal English.
Is highly organised and naturally proactive.
Enjoys solving problems and taking ownership.
Has outstanding customer service skills.
Can communicate confidently with customers, suppliers and business partners.
Works independently and uses sound judgement.
Is detail-oriented and follows processes carefully.
Is comfortable working in a fast-paced, growing business.

Desirable Experience

Customer service or customer success.
Operations or office management.
Social media savvy
Hospitality, food, retail or franchise businesses.
Car driver
Experience using Google Workspace, Microsoft Office or similar.
Experience with CRM or helpdesk systems is an advantage.

Working Hours

Approximately 15 hours per week.
Ideally available on weekdays during UK business hours.
Flexible working arrangement.

What Success Looks Like

Within the first three months you will:

Become the trusted first point of contact for routine enquiries.
Keep customer response times consistently fast.
Coordinate driver schedules with minimal supervision.
Handle complaints confidently and professionally.
Keep franchise and collaboration enquiries organised and progressing.
Identify opportunities to improve systems and reduce the founder's administrative workload.

Why Join Us?

This is an opportunity to join an ambitious, growing business at an exciting stage. You'll work closely with the founder and have genuine responsibility from day one. As the business grows, there will be opportunities for the role to expand into a broader operations management position.

Pay: £250.00-£330.00 per week

Work Location: Hybrid remote in Hatfield AL9 5NH

Quick apply

Refine Your Search

venue manager jobs in south mimms, hrt

Operations & Customer Experience Manager

Operations & Events Manager Maternity Cover

Estate Manager

Duty Manager

Head of Learning & Development

Reservations Manager - Restaurant Group

General Manager

General Manager

Venue Manager

General Assistant

Hospitality General Manager

Freelance Event Manager

Head of Learning & Development

Business Support and Office Manager

General Manager Battersea Venue

Assistant General Manager

Youth Leader (Barnet)

Taproom Manager - Hackney Church Brew Co. (Blackhorse Lane)

General Manager

General Manager - Operations

I want to receive the latest job alerts for venue manager in south mimms, hrt

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