Support technician Work, Jobs in South Shields, Twr (with Salaries)

Tier III Support Technician
Elfab Limited —North Shields
- Bachelor's degree
- No degree
- Computer networking
Quick apply
Data Centre and Connectivity Technician
Newcastle Building Society —Newcastle upon Tyne
- £33,709 - £43,783 a year
- Full-time
- Analysis skills
- Continuous improvement
- Computer networking
6d
Pharmacy Technician
Curaleaf International —Sunderland
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Life insurance
Quick apply
Hardware Deployment Technician
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Seaton Delaval
- £25,760 - £27,476 a year
- Full-time
6d
Mobile Technician Level 2 or 3 - Middlesborough (Mon-Fri)
cinch —Newcastle upon Tyne
- £38,000 - £40,000 a year
- Monday to Friday
- Employee assistance programme
Quick apply
Offshore Technician Scheme
Enshore Subsea Ltd —Blyth
- £17,500 - £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
- Referral programme
Quick apply
2d
Wind Turbine Technician (Vestas & Nordex Platforms) - Adamas
Galetech Group —Sunderland
- Weekend availability
- Driving
- Communication skills
- Mechanical knowledge
Quick apply
Trainee Street Lighting Technician
Gateshead Council —Gateshead
- £25,185 - £39,152 a year
- Full-time
- Hybrid work
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Annual leave
- Employee discount
6d
Trainee Occupational Health Technician
Optima Health —Newcastle upon Tyne
- £21,600 - £27,000 a year
- Part-time
- Paid training
- Annual leave
13d
Chemical and Biological Lab Technician
Newcastle University —Newcastle upon Tyne
- £29,588 - £31,236 a year
- Full-time
- Laboratory experience
- Maintenance
- University
- Employee discount
5d
Decontamination Technician
QE Facilities —Gateshead
- £28,039 a year
- Full-time
7d
Maintenance Technician
Vestas —Sunderland
- Full-time
- Maintenance
- Communication skills
16h
Quality Assurance Technician
J Barbour and Sons —South Shields
- Full-time
- ERP systems
- Free parking
- Store discount
Quick apply
5d
Operations Coordinator
Enviroduct Cleaning —Wallsend
- From £28,000 a year
- Full-time
- CRM software
- Data analysis skills
- Microsoft Office
- Free parking
- Life insurance
Quick apply
1d
Production Operatives - Blyth
JDR Cable Systems —Blyth
Garment Technician
J Barbour and Sons —South Shields
- Full-time
- Computer literacy
- Microsoft Office
- Quality control
- Free parking
- Store discount
Quick apply
12d
Quality & Process Technician
Bekaert NV —Willington Quay
- Rotating shift
- Microsoft Office
- Communication skills
6d
Bus & Coach Technician Apprentice - Darlington
GTG —Durham
- School
QC Technician
Prima Cheese —Seaham
- Full-time
- IT
- Communication skills
- Employee assistance programme
- Life insurance
21h
Water Hygiene Technician - Northumberland
HSL Compliance Limited —Durham
- £12.71 - £15.10 an hour
- Overtime
- Customer service
- No experience needed
- Communication skills
- Annual leave
- Sick pay
Quick apply

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support technician jobs near south shields, twr

Tier III Support Technician

Elfab Limited -
North Shields

Quick apply

Job details

Qualifications

MCP
Bachelor's degree
Virtualisation
CompTIA Network+
Computer networking
Organisational skills
SharePoint
VMWare
Project leadership
Leadership
Communication skills
Active Directory
CompTIA A+
Time management

Full job description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

For more information visit : http://www.osecoelfab.com/

As an IT Support Technician – Tier 3 at OsecoElfab, you will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands-on approach to providing technical support for client-side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day-to-day IT functions. The technician will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support.

In addition to the outlined responsibilities, all employees are expected to consistently uphold and embody our company's core values and behaviours in their daily work, fostering a culture of integrity, collaboration, and excellence.

Job Requirements:

Provide Tier III technical support across multiple departments.
Perform both basic and more advanced troubleshooting to resolve IT-related issues.
Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure.
Handle desktop, server, wireless, and network-related issues, ensuring system uptime and performance.
Assist in imaging and deployment of desktops, laptops, and other devices.
Collaborate with cross-functional teams to ensure seamless IT operations and user satisfaction.
Create and maintain documentation for IT procedures and systems.
Participate in projects to implement new technologies and improve current systems, including virtualization technologies.
Train junior staff on IT processes and tools as needed.
Manage incidents, service requests, and changes using the company’s helpdesk system.

This job description provides a comprehensive overview of the main responsibilities expected in this role. However, it is not an all-encompassing list and may be updated in the future to reflect changing role requirements and business needs.

Required Knowledge, Skills and Abilities:

Proven experience in a Tier III support role.
Strong knowledge of Active Directory, including domain trusts and group policies.
Proficiency with network troubleshooting and administration, including wireless technologies.
Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided).
Proficiency in managing and supporting Microsoft technologies, including SharePoint.
Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail.
Familiarity with VMware virtualization.
Excellent communication and problem-solving skills.

Preferred Knowledge, Skills and Abilities:

Proficiency with imaging solutions.
Proficiency with Active Directory, including managing domain trusts.
Strong troubleshooting and diagnostic abilities to handle issues from Tier II to Tier III support.
Experience with wireless networking technologies.
Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting.
Ability to work both independently and as part of a team.
Strong organizational and time management skills to meet deadlines and complete tasks efficiently.
Excellent verbal and written communication skills.
Flexibility to adapt to changing technologies and priorities.
Project leadership experience.
Proficiency in using tools like SharePoint and virtualization platforms (VMware).
Ability to handle Tier I support and escalate or resolve more complex issues from Tier II to Tier III.

Education and Certification Qualifications:

A bachelor’s degree is not required but would be a plus.
Relevant certifications such as CompTIA A+, Network+, Microsoft Certified Professional (MCP), Microsoft 365 Certified, or VMware certification are preferred.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

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Refine Your Search

support technician jobs in south shields, twr

Tier III Support Technician

Data Centre and Connectivity Technician

Pharmacy Technician

Hardware Deployment Technician

Mobile Technician Level 2 or 3 - Middlesborough (Mon-Fri)

Offshore Technician Scheme

Wind Turbine Technician (Vestas & Nordex Platforms) - Adamas

Trainee Street Lighting Technician

Trainee Occupational Health Technician

Chemical and Biological Lab Technician

Decontamination Technician

Maintenance Technician

Quality Assurance Technician

Operations Coordinator

Production Operatives - Blyth

Garment Technician

Quality & Process Technician

Bus & Coach Technician Apprentice - Darlington

QC Technician

Water Hygiene Technician - Northumberland

I want to receive the latest job alerts for support technician in south shields, twr

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