(full time) Work, Jobs in Southampton, Eng (with Salaries)

CSR
HSBC Global Services Limited —Southampton
- From £25,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
6d
Customer Service Assistant
Wickes —Southampton
- £8.82 - £12.71 an hour
- Full-time
- Customer service
- Annual leave
- Employee discount
1d
Tesco Colleague - Southampton Dibden Superstore
Tesco UK —Southampton
- £13.28 - £14.55 an hour
- Full-time
14d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Southampton
- Temporary
- Customer service
Warehouse Operative
Lidl —Southampton
- £13.80 - £14.45 an hour
- Full-time
- Store discount
- Employee discount
2d
Retail Sales Advisor - Hedge End
Oak Furnitureland —Hedge End
- £48,300 - £53,950 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
14d
Barista
Alaplas Coffee —Southampton
- £12.21 - £16.71 an hour
- Part-time
- Hospitality
- Customer service
- Basic maths
Quick apply
1d
Warehouse Operative (Days)
HARVEST FINE FOODS —Totton
- £29,858.40 a year
- Full-time
- Organisational skills
- Warehouse experience
- Computer skills
- Free parking
- Employee discount
Quick apply
8d
Back of House Nandoca
Nandos —Southampton
- £25.42 an hour
- Full-time
- No experience needed
- School
- Employee discount
- Referral programme
5d
Handler
FedEx EU —Southampton
- £13.29 an hour
- Full-time
- Employee assistance programme
12 hours Retail Assistant- Whiteley
Sostrene Grene —Fareham
- 12 hour shift
- Customer service
- Merchandising
- Employee assistance programme
- Employee discount
2h
Retail Sales Assistant
LISSCO LTD —Southampton
- Up to £12.75 an hour
- Full-time
- Bilingual
- Customer service
- Merchandising
Quick apply
23h
Warehouse Operative, Day Shift
Macintyre Scott and Co. Ltd —Totton
- From £13.65 an hour
- Full-time
- Heavy lifting
- Forklift
- Warehouse experience
- Free parking
- Employee assistance programme
Quick apply
9d
Port Operations Support - Lymington
Wightlink —Lymington
- £15.70 an hour
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- In-person
- Free parking
- Annual leave
Quick apply
12d
Sales Assistant / Warehouse Operative / Customer Service
Renders World —Southampton
- £33,000 a year
- Full-time
- Bilingual
- Microsoft Outlook
- No experience needed
- Annual leave
- Employee discount
Quick apply
Team Member / Party Host
Wonder World Group —Southampton
- £8.00 - £12.71 an hour
- Part-time
- Hospitality
- Management
- Organisational skills
- Employee discount
- Flexible schedule
Quick apply
9d
AM Warehouse Handler
FedEx EU —Southampton
- £24,187.80 a year
- Full-time
- Employee assistance programme
One Stop - Customer Service Assistant
One Stop —Southampton
- £12.81 an hour
- Full-time
Team Member
KFC Southampton - Above Bar Street —Southampton
- Up to £12.21 an hour
- Full-time
- Restaurant
- Employee discount
14d
Entry Level Sales Executive
Circle Cloud Communications Ltd —Southampton
- £24,000 - £32,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Paid training
- Annual leave
Quick apply
5d

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CSR

HSBC Global Services Limited -
Southampton

Apply Now

Job details

Full-time
From £25,000 a year
6 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

The role of a Customer Service Representative is to provide our customers with an outstanding service we can all be proud of, by taking ownership of customers’ transactional or service requests and answering specific product queries. Our Customer Service Representatives also educate our customers around HSBC self-service devices and actively speak to them around HSBC’s digital platforms, giving them the choice of how they wish to bank with us.

We’re looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential, as what we’re really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we’re passionate about coaching and developing our people, you’ll have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you’ll:

Provide exceptional face-to-face customer service in a timely manner whilst working in a fast-paced busy Branch environment and adhering to our policies and procedures
Process a wide range of transactions, whilst maintaining a high degree of accuracy
Have excellent attention to detail
Play a supporting role in educating our customers around HSBC self-service devices and alternative digital banking platforms
Collaborate as part of the dynamic Branch team and actively seek to improve workflows and processes to make banking with HSBC easier for our customers

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers

The ability to take ownership of customer enquiries through to resolution – you’ll pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly and efficient service
Be resilient to a continuous changing environment

When & where you'll work

This is a full-time role that requires you to work 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday). Applications are open to UK Residents over the age of 18 currently with the valid right to work in the UK for a minimum of 14 months, we are unable to offer sponsorship for this role. This is a full-time position that requires you to work 35 hours per week. Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application.

There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Representative training course is 8 days in total split over 2 weeks. As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive minimum starting salary of £25,000 based on 35 hours per week, plus an annual discretionary performance bonus.

You will also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more
Perks at Work Benefit where you will be able to access to 30,000+ national & local employee discounts
A market-leading employer pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate

Opening a world of Opportunity

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via [email protected].

Apply Now

Refine Your Search

(full time) jobs in southampton, eng

CSR

Customer Service Assistant

Tesco Colleague - Southampton Dibden Superstore

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Warehouse Operative

Retail Sales Advisor - Hedge End

Barista

Warehouse Operative (Days)

Back of House Nandoca

Handler

12 hours Retail Assistant- Whiteley

Retail Sales Assistant

Warehouse Operative, Day Shift

Port Operations Support - Lymington

Sales Assistant / Warehouse Operative / Customer Service

Team Member / Party Host

AM Warehouse Handler

One Stop - Customer Service Assistant

Team Member

Entry Level Sales Executive

I want to receive the latest job alerts for (full time) in southampton, eng

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