Adoption manager Work, Jobs in Southampton, Eng (with Salaries)

Principal Specialist - Performance, Insight & Improvement
Southampton City Council —Southampton
- £52,413 - £58,865 a year
- Full-time
- Employee assistance programme
- Employee discount
8d
Business Support Manager
M Group —Southampton
- Microsoft Office
- Databases
- Hotel
- Annual leave
- Employee assistance programme
Visitor Experience Assistant
Southampton City Council —Southampton
- £25,583 - £26,139 a year
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
8d
Team Leader - Customer-Centric Ways of Working and Collaboration
Southampton City Council —Southampton
- £47,181 - £51,357 a year
- Full-time
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
11d
Contracts Manager
SSE —New Forest
- £51,600 - £77,400 a year
- Contracts
- Communication skills
- Employee discount
Engineering Manager
Benifex —Southampton
- £80,000 - £120,000 a year
- Hybrid work
- AI
- Communication skills
- Employee assistance programme
Visitor Experience Supervisor
Southampton City Council —Southampton
- £28,792 - £31,022 a year
- Part-time
- Employee assistance programme
- Employee discount
8d
Project Manager
Bistech Group plc —Ferndown
- Up to £55,000 a year
- Full-time
- Customer service
- Continuous improvement
- Budgeting
- Employee assistance programme
Quick apply
Ambient Manager
ASDA —Eastleigh
- Full-time
- Organisational skills
- In-person
- Leadership
- Annual leave
- Employee assistance programme
10d
Assistant Visitor Experience Supervisor
Southampton City Council —Southampton
- £26,402 - £28,207 a year
- Part-time
- Employee assistance programme
- Employee discount
8d
Business Change Manager
Bournemouth University —Bournemouth
- £39,906 - £46,049 a year
- Hybrid work
- University
- Annual leave
- Flexitime
ABS Product Manager
SW Group —Southampton
- Full-time
- Hybrid work
- Product management
- Organisational skills
- Communication skills
Quick apply
Senior Product Manager – Space
Critical Software —Southampton
- £64,000 - £99,000 a year
- Full-time
- English
- Business development
- Product management
- Employee assistance programme
Quick apply
Customer Operations Manager
Royal Mail Group —Sandown
- £45,888 - £50,476 a year
- Full-time
- Travel
- Leadership
- Annual leave
- Sick pay
4h
Associate Product Manager, MK.IO
MediaKind —Southampton
- Hybrid work
- Computer Science
- Engineering
- Analysis skills
Quick apply
Team Manager - Post Adoption Support
BCP Council —Bournemouth
- From £53,460 a year
- Communication skills
Duty Manager
ASDA —Southampton
- Weekend availability
- Organisational skills
- In-person
- Leadership
- Annual leave
- Employee assistance programme
9d
Operations Manager - Property Services
SNG (Sovereign Network Group) —Hurn
- £52,000 - £61,000 a year
- Full-time
21h
Retail Deputy Manager
The Works —Southampton
- Customer service
- Training & development
- Retail management
- Employee assistance programme
- Employee discount
Commercial Activity and Customer Journey Assistant
Southampton City Council —Southampton
- £26,402 - £28,207 a year
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
8d

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Principal Specialist - Performance, Insight & Improvement

Southampton City Council -
Southampton

Apply Now

Job details

Permanent | Full-time
£52,413 - £58,865 a year
8 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Paid volunteer time
Car scheme

Qualifications

Continuous improvement cycles oversight
Root cause analysis

Full job description

Organisation

Southampton City Council

Service Area

Housing

Job Location

Civic Centre, Southampton, SO14 7LY

Contract Length

Permanent

Work Hours

Full time - 37 Hours per week

Salary

£52,413 - £58,865 per annum

Closing Date

26/08/2026

Job Reference

17031

Documents

Job Description

Southampton City Council Housing is embedding a new operating model designed to strengthen accountability, improve decision-making and put customer insight, performance and continuous improvement at the heart of how services are planned, managed and improved.

We are looking for an experienced and curious professional to lead the development and embedding of Housing’s Performance Framework and Customer Insight Model. This is not a traditional performance reporting role. The successful candidate will help Housing understand what matters, how services are performing, what residents are experiencing and where learning needs to translate into action.

Working across Housing, you will create practical frameworks, standards and methods that help leaders, managers and teams use evidence well. You will connect performance information, customer insight, complaints learning, TSMs, case studies, service data and assurance evidence so that Housing can make better decisions, focus on the right priorities and demonstrate improvement.

You will support a culture where performance conversations start with purpose and customer outcomes, not just targets. You will help managers use evidence to understand root causes, identify risks, spot unintended consequences and build meaningful service improvement activity through routines such as service reviews and Quarterly Action Plans.

The role will suit someone who enjoys turning complex evidence into clear choices, building practical frameworks, working with senior leaders, and helping large organisations learn and improve. You may have experience in performance management, customer insight, service improvement, business intelligence, organisational learning, housing, local government, regulation or another complex customer-facing environment.

If you are motivated by helping services understand their impact, listen to customers, make better decisions and turn learning into measurable improvement, we would like to hear from you.

What we can offer you:

Salary: The salary band for this role is £52,413 - £58,865 per annum. The starting salary is £52,413 with annual progression through the salary bands.

Here at SCC we have a range of different benefits, a few examples can be found below.

Excellent local government pension with 15.2% employer contribution
Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution)
Generous holiday 25–31 days, based on role and service
Flexible working options (role-dependent)
Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents
Training and development, including coaching and mentoring
Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks
Veteran-friendly employer with the Armed Forces Covenant
Retail discounts and savings through the Southampton City Council benefits platform
Discounted memberships at local sports and fitness centres
Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans
Employee volunteering scheme with 2 paid days leave to volunteer

For further information on our benefits package please visit: Employee benefits (southampton.gov.uk)

If you feel you have the necessary background, experience, and skills to undertake this role we would like to hear from you.

Contact details for informal discussion:

For an informal chat about the roles, please contact Matt Luik, Principal Specialist Housing Planning, Performance and Governance via email to arrange a Teams call, [email protected]

Recruitment contact details:

Email: [email protected]
Tel: 023 8083 4033

For more information about SCC please visit Southampton City Council
Follow us on social media for regular updates on our featured jobs and latest news.

If you are motivated by helping services understand their impact, listen to customers, make better decisions and turn learning into measurable improvement, we would like to hear from you.

What we can offer you:

Salary: The salary band for this role is £52,413 - £58,865 per annum. The starting salary is £52,413 with annual progression through the salary bands.

Here at SCC we have a range of different benefits, a few examples can be found below.

Excellent local government pension with 15.2% employer contribution
Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution)
Generous holiday 25–31 days, based on role and service
Flexible working options (role-dependent)
Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents
Training and development, including coaching and mentoring
Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks
Veteran-friendly employer with the Armed Forces Covenant
Retail discounts and savings through the Southampton City Council benefits platform
Discounted memberships at local sports and fitness centres
Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans
Employee volunteering scheme with 2 paid days leave to volunteer

For further information on our benefits package please visit: Employee benefits (southampton.gov.uk)

If you feel you have the necessary background, experience, and skills to undertake this role we would like to hear from you.

Contact details for informal discussion:

For an informal chat about the roles, please contact Matt Luik, Principal Specialist Housing Planning, Performance and Governance via email to arrange a Teams call, [email protected]

Recruitment contact details:

Apply Now

Refine Your Search

adoption manager jobs in southampton, eng

Principal Specialist - Performance, Insight & Improvement

Business Support Manager

Visitor Experience Assistant

Team Leader - Customer-Centric Ways of Working and Collaboration

Contracts Manager

Engineering Manager

Visitor Experience Supervisor

Project Manager

Ambient Manager

Assistant Visitor Experience Supervisor

Business Change Manager

ABS Product Manager

Senior Product Manager – Space

Customer Operations Manager

Associate Product Manager, MK.IO

Team Manager - Post Adoption Support

Duty Manager

Operations Manager - Property Services

Retail Deputy Manager

Commercial Activity and Customer Journey Assistant

I want to receive the latest job alerts for adoption manager in southampton, eng

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