Ticket manager Work, Jobs in Southampton, Ham (with Salaries)

IT Delivery & Service Manager
Elliotts —Southampton
- Full-time
- Employee discount
Quick apply
Team Leader - Glamping Build & Break
Zoo Events Group Ltd —Southampton
- £15.69 an hour
- Temporary
- Management
- Supervising experience
- Organisational skills
- Annual leave
Quick apply
General Manager | REEL Cinema Fareham
Reel Cinemas —Fareham
- £32,000 - £33,000 a year
- Hospitality
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
HR Officer
Wonderseekers —Winchester
- £32,000 a year
- Part-time
- Microsoft Outlook
- Data analysis skills
- English
- Free parking
- Store discount
Quick apply
Assistant General Manager
Everyman Media —Salisbury
- Full-time
- Hospitality
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
4d
Customer Operations Manager
BH Live —Southampton
- £29,580 a year
- Full-time
- Customer service
- Supervising experience
- Employee assistance programme
- Employee discount
8d
Project Manager
SSE —New Forest
- £43,704 - £51,484 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
8d
Duty Manager
Everyman Media —Salisbury
- Up to £14.27 an hour
- Full-time
- Hospitality
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Service Delivery Manager
AIRBUS Defence and Space Limited —Portsmouth
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- IT
- Free parking
- Employee assistance programme
Family Coach
Southampton City Council —Southampton
- £37,280 - £40,778 a year
- Full-time
- Employee assistance programme
- Employee discount
8d
Store Manager
Starbucks —Southampton
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Cafe Manager
Compass Group —Southampton
- £34,000 a year
- Full-time
- Café
- Employee discount
Barista
Starbucks —Southampton
- Weekend availability
- Store discount
- Employee assistance programme
Director of People
Hampshire Cultural Trust —Winchester
- £75,000 a year
- Part-time
- Hybrid work
- Human resources
- Annual leave
- Employee assistance programme
Urban Outfitters Department Manager - Southampton, UK
Urban Outfitters —Southampton
- Full-time
- Bar
- Sales
- Communication skills
- Annual leave
- Employee assistance programme
HMP Winchester Neurodiversity Support Manager (NSM)
Ministry of Justice —Winchester
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
8d
Marketing Manager (Venues)
BH Live —Bournemouth
- £40,539 a year
- Full-time
- Hospitality
- Employee assistance programme
- Employee discount
Highways Infrastructure Manager
Southampton City Council —Southampton
- £52,413 - £58,865 a year
- Full-time
- Management
- Project management
- IT
- Employee assistance programme
- Employee discount
Restore Nature Delivery Manager
National Trust —Newport
- £44,499 a year
- Full-time
- Leadership
- Communication skills
- Negotiation
- Free parking
- Employee assistance programme
11d
Events Operations Manager
Restaurant Associates —Beaulieu
- £34,500 a year
- Hospitality
- Management
- Team management
- Employee discount

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ticket manager jobs near southampton, ham

IT Delivery & Service Manager

Elliotts -
Southampton

Quick apply

Job details

Full-time

Benefits

Company pension
Employee discount

Full job description

Hours: 40 hours per week (Monday to Friday)

Location: Southampton, Head Office

About Elliotts

Elliotts is an independent builders’ merchant serving customers across the South of England. Founded in 1842, we remain family owned and focused on doing things properly.

We keep things straightforward - know our customers, work safely, deliver reliably, and support each other as a team. Decisions are made locally, close to the work.

The business is led by Tom, the great-great-great grandson of the founder. That long-term, hands-on approach shapes how we operate and how we look after our people.

Many of our team build long careers here. It’s a stable, supportive environment where people take pride in their work and back each other day to day.

About the role

We are looking for an IT Delivery & Service Manager to take ownership of how work is planned, prioritised, and delivered across our internal IT team.

This is a key role in ensuring that business requirements translate into completed work, service issues are handled effectively, and external suppliers are managed properly.

You will act as the central point for delivery coordination, helping a small but capable team stay focused, unblocked, and productive.

This role suits someone who enjoys making things happen, improving how teams work, and ensuring commitments are delivered consistently.

Key responsibilities

Delivery & Prioritisation Management

Own and coordinate sprint planning, prioritisation, and delivery tracking

Ensure work is clearly defined, visible, assigned, and progressing

Help protect team focus by managing interruptions and competing demands

Run stand-ups, delivery reviews, and retrospectives where appropriate

Identify blockers early and drive them through to resolution

Work with stakeholders to manage expectations, priorities, and trade-offs

Ensure delivery commitments are realistic, visible, and actively managed

Improve delivery predictability and reduce reactive firefighting over time

Service & Helpdesk Oversight

Oversee day-to-day IT support operations and ticket flow

Ensure incidents and service requests are prioritised appropriately

Monitor and improve SLA performance and response times

Act as escalation point for priority operational issues

Help balance reactive support demand against planned delivery work

Identify recurring support issues and coordinate root-cause improvements

Improve visibility and ownership across helpdesk activity

Supplier & Third-Party Management

Manage relationships with IT suppliers and external service providers

Track supplier performance against agreed expectations and commitments

Coordinate supplier activity affecting delivery timelines or operational stability

Escalate issues appropriately where supplier performance falls below expectations

Support contract and service review discussions where required

Ensure suppliers are actively managed rather than passively coordinated

Team Coordination & Operational Discipline

Help create structure and consistency across the IT function

Ensure priorities remain aligned to business needs and operational realities

Encourage accountability and ownership across the team

Challenge unclear, conflicting, or disruptive work requests

Support continuous improvement of delivery and support processes

Reduce hidden work, unmanaged requests, and operational ambiguity

Technical Understanding (supportive, not hands-on delivery)

Understand technical requirements sufficiently to support delivery decisions

Work effectively with technical teams, suppliers, and stakeholders

Contribute to discussions around feasibility, dependencies, and delivery risk

Ensure delivered work aligns with agreed business requirements

Maintain enough technical credibility to coordinate effectively with engineers and suppliers

About you

We are looking for someone who is:

Highly organised and naturally structured

Pragmatic and delivery-focused

Comfortable operating in busy, fast-moving environments

Confident managing competing priorities and operational pressure

Able to challenge constructively and hold people accountable

Calm under pressure and able to make practical decisions quickly

Comfortable working with both technical and non-technical stakeholders

Naturally proactive in identifying blockers, risks, and gaps

Focused on outcomes and delivery rather than process for its own sake

What's in it for you?

Annual profit share scheme
Pension scheme
24/7 wellbeing support
Enhanced Family leave - Maternity up to 6 months full pay, Paternity up to 4 weeks full pay
Unlimited training – sky’s the limit
Staff discounts
Christmas Hamper
Monthly Pizza on us

Quick apply

Refine Your Search

ticket manager jobs in southampton, ham

IT Delivery & Service Manager

Team Leader - Glamping Build & Break

General Manager | REEL Cinema Fareham

HR Officer

Assistant General Manager

Customer Operations Manager

Project Manager

Duty Manager

Service Delivery Manager

Family Coach

Store Manager

Cafe Manager

Barista

Director of People

Urban Outfitters Department Manager - Southampton, UK

HMP Winchester Neurodiversity Support Manager (NSM)

Marketing Manager (Venues)

Highways Infrastructure Manager

Restore Nature Delivery Manager

Events Operations Manager

I want to receive the latest job alerts for ticket manager in southampton, ham

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