Senior account manager Work, Jobs in Southampton (with Salaries)

Account Manager
ClearCourse —Waterlooville
- £40,000 - £45,000 a year
- Full-time
- Remote
- Customer service
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Growth Manager
Mitchell & Stones —Southampton
- £40,000 - £50,000 a year
- Full-time
- Travel
- Conflict management
- In-person
- Flexitime
- Work from home
Quick apply
12d
Senior Client Manager - National Security
Roke Manor Research Limited —Romsey
Customer Engagement Lead
Maritime and Coastguard Agency —Southampton
- £44,241 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
6d
Senior Client Manager - National Security
Roke —Romsey
- Full-time
Superyacht Service Manager (Fixed Term Contract)
Ocean Technologies Group —Southampton
- Customer service
- Microsoft Office
- Travel
Equipment Hire Account Manager (Full Time)
Leasium Limited —Fareham
- £26,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
- Free parking
Quick apply
6d
Superyacht Service Manager (Fixed Term Contract)
OneOcean Group Limited —Southampton
- Hybrid work
- Customer service
- Microsoft Office
- Travel
Quick apply
Business Development Manager
AIRBUS Defence and Space Limited —Portsmouth
- Full-time
- Hybrid work
- Sales
- Travel
- Free parking
- Employee assistance programme
Capture Manager
Roke —Romsey
- Full-time
- Sales
- Business development
- Presentation skills
- Employee discount
Capture Manager
Roke Manor Research Limited —Romsey
- Sales
- Business development
- Presentation skills
- Employee discount
Senior Commercial Manager
Rich Products Corporation —Andover
- Bakery
- Negotiation
- Annual leave
Account Manager
Loadbalancer.org Ltd —Portsmouth
- Full-time
- Salesforce
- Analysis skills
- Contracts
Quick apply
Regional Account Manager - South Coast
H Weston & Sons Ltd —Bournemouth
- Full-time
- Sales
- Computer literacy
- Microsoft Office
- Free parking
- Employee discount
Quick apply
3d
Onboarding Strategist
Agility PR Solutions —Bournemouth
- Full-time
- Remote
- Sales
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Business Development Manager - Create Studios
Keywords Studios —Portsmouth
- Full-time
- Remote
- Travel
- Communication skills
Quick apply
Business Development Manager
Durateam Environmental —Gosport
- Full-time
- Driving
- Communication skills
- Time management
Quick apply

Other jobs to consider

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Account Manager
ClearCourse —Waterlooville
Maintain regular communication with customers through calls, virtual meetings and site visits. You’ll work closely with customers remotely and through regular…
£40,000 - £45,000 a year
Quick apply
Senior Account Manager
Freestyle TS Ltd —Hook
Knowledge of IP and connectivity products and services. Demonstrable ability in selling strategic IT solutions and complex IT projects.
£40,000 - £50,000 a year
Quick apply
3d

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Account Manager

ClearCourse -
Waterlooville

Quick apply

Job details

Full-time
£40,000 - £45,000 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Driving Licence
Customer service
Administrative experience
Organisational skills
SaaS
Account management
Communication skills
Time management

Full job description

Account Manager

Based: Remote, with quarterly visits to Waterlooville office and regular customer travel
Reports to: Senior Business Development Manager

Role Description

At The EPOS Bureau, we provide specialist retail technology and integrated payment solutions to independent food retailers across the UK, with a particular focus on farm shops, butchers, delicatessens and speciality food businesses.

As we continue to grow, we’re looking for an experienced Account Manager to join the team and take ownership of an established customer portfolio of approximately 200 accounts. This is a relationship-led role focused on customer retention, revenue growth, customer success and payment adoption.

We’re looking for somebody commercially minded, highly organised and confident managing multiple priorities. You’ll need to be strong administratively, comfortable with reporting and forecasting, and capable of acting as the voice of the customer internally across the wider business.

This role would suit somebody who enjoys building long-term customer relationships, identifying opportunities to improve customer performance through technology, and ensuring clients continue to get maximum value from their software and payments solutions.

You’ll work closely with customers remotely and through regular site visits, helping them optimise their use of our solutions while identifying upsell and cross-sell opportunities that support their business growth.

Key Responsibilities

Manage and maintain relationships across a portfolio of approximately 200 customer accounts
Maintain regular communication with customers through calls, virtual meetings and site visits
Identify and successfully deliver cross-sell and upsell opportunities across software, services and payments
Support the migration of customers onto the ClearAccept payment gateway solution
Build strong customer relationships focused on retention and long-term success
Act as a trusted advisor, helping customers understand how to maximise value from the platform
Develop a strong understanding of the independent food retail sector and customer challenges
Capture customer feedback and act as the voice of the customer internally
Maintain accurate CRM records, forecasting and pipeline reporting
Produce monthly reporting and provide visibility of customer activity and opportunities
Work closely with Support, Operations, Finance, Marketing and Development teams
Develop strategic growth plans for key customer accounts over time
Support trade shows and industry events, including occasional overnight stays
Deliver an excellent level of customer service at all times

Requirements

Proven experience in a target-driven Account Management or Customer Success role
Experience managing a large portfolio of customer accounts
Strong administrative, organisational and reporting skills
Excellent time management and ability to manage competing priorities effectively
Experience within SaaS, EPOS, retail technology or software environments
Commercially aware with the ability to identify growth opportunities
Confident presenting solutions and influencing customer decision making
Strong interpersonal and communication skills with a customer-first approach
Calm and professional under pressure
Comfortable travelling regularly to customer sites across the UK
Full UK Driving Licence required

Benefits

25 days annual leave plus your birthday off

Life Assurance and Group Income Protection
Private medical cover with cash plan
Enhanced Company Pension Scheme
Employee wellbeing perks including Calm app subscription
Retail discounts and Employee Assistance Programme
Cycle to Work scheme
Volunteering days
Ongoing learning and development opportunities

Why Join Us?

You’ll be joining a growing and highly respected specialist technology business that works closely with independent retailers across the UK. This is an opportunity to play a key role in customer growth and retention while becoming a trusted partner to some of the country’s most unique retail businesses.

As part of the wider ClearCourse Group, you’ll also benefit from the backing of a fast-growing software and payments group with excellent opportunities for long-term development and progression.

Quick apply

Refine Your Search

senior account manager jobs in southampton

Account Manager

Growth Manager

Senior Client Manager - National Security

Customer Engagement Lead

Senior Client Manager - National Security

Superyacht Service Manager (Fixed Term Contract)

Equipment Hire Account Manager (Full Time)

Superyacht Service Manager (Fixed Term Contract)

Business Development Manager

Capture Manager

Capture Manager

Senior Commercial Manager

Account Manager

Regional Account Manager - South Coast

Onboarding Strategist

Business Development Manager - Create Studios

Business Development Manager

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